Not enough chargers in the room.

Great staff. Very professional check in desk with great attention to detail.

Stayed in June 2025

Meals and hot springs (both in room and public) were perfect.

Stayed in June 2025

They were supposed to send a driver to pick us up from Xindian Station because we don't drive. However, the driver never showed up, we waited for nearly an hour before the front desk called us and told us to take a taxi and they would reimburse us. It was very inconvenient and a waste of time for us, very disappointing. The hotel is not cheap, and we wanted to get the most out of our stay, so this delay was very inconvenient and frustrating. Next time, please send the shuttle on time, be more clear about what it looks like and exactly where the pickup location is, and be consistent with your directions (they also told us one day there was a shuttle, when we called the next day to confirm a pickup time, they told us the shuttle was only available on weekends). Wulai isn't convenient for non-drivers, so shuttle service should be offered for a pricey hotel like Pause Landis!

The breakfast had two options: American or Chinese style, and it was brought to our room in the morning on Thursday, on Friday we went to the restaurant. Good breakfast, we tried both options.

Stayed in May 2025

Location abit off from old street, around 10-15 mins walk. The charging ports are so limited in the room, dont even have any beside the beds. The toilet glass door is poor design and it bangs loudly and constantly crash with the cabinet door, feeling dangerous.

Very nice hot spring hotel for a nice hot spring spa experience. Inside the room we have own hot spring pool but we enjoyed the public one with some water pressure massage features. Not many people during our stay.

Stayed in March 2025

Beautiful and peaceful surroundings. We had a very relaxing stay.

Stayed in February 2025

The fact that the restaurant didn't serve dinner after 17:00, the quality of the occidental breakfast and the fact that the rooms had carpet, which makes them harder to clean.

We liked the good location close to Wulai old street, the very impressive lobby, the spacious room and the very large hot spring.

Stayed in January 2025

The property in general could use an update. The restaurant was’t open for dinner (did not know this when booking and the staff did not inform us of this either at check-in) and everything around the hotel closed by 7 or 8pm so the first night we ended up eating at a 7-11 which was a bit of a bummer considering it was supposed to be a romantic getaway.

The private bath in the room was really nice and it’s got a beautiful view. The breakfast was really good.

Stayed in October 2024

Thin walled rooms. The private hot spring rooms are 70 USD for 20 minutes? Breakfast was mediocre. Toilet only flushes sometimes.

Excellent hot spring facility. Beautiful view. Plenty of water brought to room. Easy walk to nearby attractions

Stayed in October 2024

The reception staff were pretty rude especially for the price we paid. The lady in the baths downstairs was super lovely and helpful, as were the people in the restaurant.

Beautiful room and view and facilities

Stayed in March 2024

There is a smell in the toilet. Would recommend the resort to put some air freshener or diffuser like other hotel to get ride of the smell.

The tub in the room is a plus point for us to enjoy the hot spring privately. The room is spacious. Resort also provided baby cot, UV sterilizer and baby bath tub for our little one during our stay. Great and attentive service provided.

Stayed in May 2024

Hotel room bathroom is a bit aged

The outdoor hotspring, sauna, steambath

Stayed in March 2024

We are in 2/f, river view room is not that a nice view, washroom has weird smell. No gym.

The hotel is nice architecture

Stayed in March 2024

The front desk staff was not friendly during check in

Nice and spacious lobby and view to the river

Stayed in December 2023

The female front staffs could be bit more friendly to the guests.

Stayed in December 2023

A little pricey

Enjoyed the mountain view room & public bath. Gorgeous hotel lobby as well! Walkable to all the main attractions.

Stayed in February 2023

We had to leave early (7 30) but they couldn't provide our breakfast u til 8 30. Not many restaurant selections around

In room hot spring bath with a view

Stayed in April 2023

Only limited 2 entrance to the public bath and the showers of the men’s bath were malfunction. Wifi was BAD !!

The deco and friendless of the staff at reception

Stayed in March 2023

breakfast does not have many vegetarian options available. food is on the simple healthy side, almost tasteless and quite pricy, not thoughtful in some small areas-no power points next to the beds and not enough lighting at the bathtub area.

well renovated accomodation. room size is generous and all with hot tub available for hot spring. checkout time at 12 noon is nice. service is good.

Stayed in February 2023

Rain cover outside of parking lot elevator not existing Breakfast for 5 star Hotel not very abundant Baby car or wheelchair access missing for baths Menu a la carte for dinner missing No electrical plugs by the bedside Could have a massage offer

Location Baths Staff Decoration Very relaxing Parking Quality of build

Stayed in November 2022

1. The sound of the dam is too loud that interrupt the serene moment from time to time. 2. even if you live there, you have to pay extra bucks for the public onsen are which is not common for a onsen hotel

the outdoor onsen area is superb

Stayed in October 2022

Overall, it was nice. But they charged a 5-star price, offered 3.5-star quality.

Stayed in September 2022

I expected that there was a massage service. That's the reason I chose that spa resort. But they said they didn't have massage service. Which was very disappointing. I could hear our next door talking loudly and hear their music until midnight. The walls were very thin.

The room has its own private spa bath in our room. The mountain view was beautiful. It's really a place to relax.

Stayed in May 2025

Thin walls. Child next door was laughing, chattering non-stop with her parents past midnight and we could hear all of it.

Love the design and architecture. Hot Spring public bath had a great view, was also large, well equipped and clean.

Stayed in December 2024

The booking was supposed to include spa (all written on the voucher), but the hotel staff said no spa service available. It’s also a bit far from the old street especially if one has to walk in the rain.

The essential oils used around the property, making the whole environment very relaxing and inviting.

Stayed in November 2024