Reviews of Muen Hot Spring Hotel 3 stars
No. 29, Ren Ai Road, 26243 Jiaoxi, Taiwan

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewView, but the windows are uncleaned.
Sanitation, broken window drapes… Unfriendly building design.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewLocation
Staff attitude in front desk. Asked for extra pillow and was told only can provide one but the housekeeping sent 2 pillows. Integrity issue here The room is in the next building and need to go to the main building for breakfast that is a bit inconvenience The bath tub is not being maintain well with the mineral print at the gap of the tiles. Bathroom is not really clean as you can see the dirt mark on the floor No tooth brush being provided
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewBreakfast buffet was really nice.
The lack of elevator, it's only one for guests and staffs.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewLocation is convenient to old street of Jiaoxi where food is plentiful. Love the in room hot spring tub and large room. Very comfortable. The buffet breakfast is awesome too!
No air circulation in the corridor on the floors.
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewThe room we stayed in was very large and the extra sitting area was comfortable. The views over the town and the mountain were excellent - including from the bathtub. The hot spring tub was large and very relaxing, it was awesome to have that in the room. Location was convenient with a short walk from the train station and many convenience stores nearby. Note that this room is in the older part of the hotel so breakfast and spa are in the other building (separate Booking listing).
The breakfast buffet had many options but quality was only ok - better breakfasts were available from local cafes a 5 min walk away.
Reviewed: 10 May 2024 · Stayed in April 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 14 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 March 2024 · Stayed in February 2024
Verified reviewThis accommodation offers exceptional convenience and comfort in every aspect. The breakfast provided was particularly outstanding, making the stay a sophisticated and enjoyable experience. I highly recommend it.
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 March 2024 · Stayed in February 2024
Verified reviewThe toilet bowl should have door/curtain to separate from the hotspring bathub.
Reviewed: 19 January 2024 · Stayed in January 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewThe receptionist was extremely rude and unaccommodating
Reviewed: 2 January 2024 · Stayed in December 2023
Verified reviewLocation is very good with night market just few steps away. Room and onsen tub is huge.
Room decor is outdated and unkeep are keep very old. Standing shower is faulty and we have to hold the shower while bathing. There's only one lift serving the block where we are staying and it's a long wait during peak hour.
Reviewed: 26 December 2023 · Stayed in November 2023
Verified reviewGood
Reviewed: 18 December 2023 · Stayed in December 2023
Verified reviewI booked family room , room are very big , breakfast are good
Reviewed: 3 December 2023 · Stayed in December 2023
Verified reviewReviewed: 3 December 2023 · Stayed in November 2023
Verified reviewReviewed: 21 November 2023 · Stayed in November 2023
Verified reviewBuffet spread is very good, very comfortable bed and nice of them to provide 4 pillows on a double bed. room very spacious and clean
No
Reviewed: 12 November 2023 · Stayed in November 2023
Verified reviewRooms are very spacious with super big beds. Breakfast is good too. Nice hot bath
Reviewed: 10 November 2023 · Stayed in August 2023
Verified review