Reviews of 新獅城商務旅館New Lion City Hotel
華陰街179號3樓, Datong District , 103 Taipei, Taiwan
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBad
Everything
Dear Guest, We regret that your experience did not meet your expectations, and we appreciate you taking the time to share your feedback. To avoid any misunderstanding among other guests, we would like to clarify the situation on that day: our phone system was functioning normally, and we did not receive any call records from you; at the time, we also asked you for a convenient phone number to assist you. The room was reserved for you throughout your stay, and we also provided an additional flexible option allowing you to postpone your stay for up to six months. Should you have any future accommodation needs, please let us know in advance, and we will process your request based on the current room rates. If the room rate exceeds the originally booked amount, the difference will need to be paid. We will continue to optimize our service processes and hope to have the opportunity to provide you with a smoother check-in experience in the future.
Dear Guest, We regret that your experience did not meet your expectations, and we appreciate you taking the time to share your feedback. To avoid any misunderstanding among other guests, we would like to clarify the situation on that day: o… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe room was very spacious, so I really enjoyed my stay.
There is no 24-hour front desk service at night.
Thank you for your kind words about our spacious rooms. We’re glad you had a pleasant stay. 😊 As for your comment on the front desk, it is true that our reception is not staffed 24/7 during late-night hours. We always try to make this clear in our guest information, and we’ll continue to improve ways to ensure guests feel comfortable and supported during their stay. We look forward to welcoming you again, and thank you for your valuable feedback.
Thank you for your kind words about our spacious rooms. We’re glad you had a pleasant stay. 😊 As for your comment on the front desk, it is true that our reception is not staffed 24/7 during late-night hours. We always try to make this c… Show more
Reviewed: 26 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewIt was clean. Bathroom clean and functional.
The room was tiny and it is hard to overstate how BASIC it was. Bed. Table. Fridge. Tiny wardrobe. TV
Dear Fraser Thank you for choosing to stay at our hotel and for your valuable feedback. Regarding the small room and simple facilities you mentioned, this time you booked our standard double room, which is more compact and suitable for short stay travellers. If you have a chance to visit us again, we suggest you to choose our Deluxe Double Room, which is more spacious and comfortable, and we hope it will bring you a better stay. We look forward to serving you again in the future and wish you all the best!
Dear Fraser Thank you for choosing to stay at our hotel and for your valuable feedback. Regarding the small room and simple facilities you mentioned, this time you booked our standard double room, which is more compact and suitable for shor… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewgreat location near main station and local market, friendly staff, shower was hot
old apartment, so a little bit of humidity smell in room and from air con
Dear Jean Guest, Thank you for your stay and for providing us with your valuable feedback. We are sorry to hear that the room and air-conditioning were a bit humid, and we take this feedback very seriously. Due to the humid climate in Taiwan, we have arranged for regular cleaning and maintenance of the air-conditioning equipment, and continue to enhance dehumidification and ventilation, in the hope of making every traveller feel more comfortable during their stay. Thank you for your understanding and advice, and we look forward to serving you again in the future, so that you can feel our efforts and progress.
Dear Jean Guest, Thank you for your stay and for providing us with your valuable feedback. We are sorry to hear that the room and air-conditioning were a bit humid, and we take this feedback very seriously. Due to the humid climate in Taiw… Show more
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGood location close to Taipei Main Station.
Some maintenance required inside the rooms. A coat of paint could do wonders. Bathroom shower fitting is quite awkward and one needs to have water flow very slow, not to wet the entire bathroom, since no shower door or curtain. Very difficult to find from street - no signage. The lift is at street number 179 and not street number 130 as indicated on Google Maps.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewClean
Sounds
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewNear the station, clean room, free wifi, laundry facilities,pleasant staff. Interesting area.
A little bit noisy in between rooms.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewSee previous emails. I couldnt stay, because the key they left me didnt work and since it was in the middle of the night nobody was there to change it. Two other people staying there tried to help and we called to but no answer. The day after I returnet and talked to the extremely rude and unprofessional receptionist about this. She promised me full refund in the end. I have it all on tape.
Dear Guest, We understand that your experience did not meet your expectations, and we sincerely regret any inconvenience you may have encountered. However, we would like to clarify that our team had informed you in advance about the absence of night staff and assured you that the key was functioning properly. Our front desk team has consistently been recognized for their hospitality, particularly towards international guests. However, we were disappointed by your approach towards our staff. From the beginning, you expressed impatience regarding our English proficiency and repeatedly insisted that no one was on duty, despite our clear explanations over the phone. While we strive to provide the best possible service, we also believe that mutual respect is essential. We regret that we were unable to meet your expectations, but we kindly ask that interactions remain courteous and respectful. Sincerely, New Lion City Hotel
Dear Guest, We understand that your experience did not meet your expectations, and we sincerely regret any inconvenience you may have encountered. However, we would like to clarify that our team had informed you in advance about the absenc… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe staff was very helpful, friendly and spoke fluent English and the position was good, super close to Taipei main station.
Although the sleeping area was fine, the floor was a bit dirty, and the curtains and TV were dusty.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in December 2024
Verified reviewThe location is quite good; it's a <10 minute walk from TPE airport subway. Note that the walk involves going through narrow streets, and so it would be difficult for people with luggage.
The room and especially the corridor smelled like a cleaned...bathroom. Cleaned, no doubt, but a bathroom nonetheless. Also, the room is quite small, barely enough for two people.