Reviews of Citizen Hotel 3 stars
No. 80 , Section 1, Jinshan South Road, Zhongzheng District, 100 Taipei, Taiwan
#97 of 497 hotels in Taipei
Guests' ChoiceReview score
Based on 240 hotel reviews
8.7Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
9.0
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Facilities
8.7
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Staff
9.0
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Value for money
8.6
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Free WiFi
8.3
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Reviewed: 29 August 2025
Angelina
Philippines21 reviews2 helpful votes9.0“Will always come back”- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Our 2nd time staying in Citizen Hotel. In the city but away from the usual hustle and bustle like Ximen which was perfect for us. Nearby bus stations and MRT Dongmen station. The free breakfast spread was what we came back for; simple but with a good mix of Taiwanese and international dishes. We had bought quite a lot and good thing that they have a luggage scale available. Staff were very accommodating and nice. Near to Dongmen Market, a Sukiya branch, and a 7-Eleven.
Stayed in August 2025
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Reviewed: 5 August 2025
Ralph
United States7 reviews10“The receptionist were truly outstanding, and they would all stand when we entered or left the hotel as an offer of helpf”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything was near perfect, and the staff were exceptional
Stayed in August 2025
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Reviewed: 2 August 2025
Matthew
United States1 review10Exceptional- • Leisure trip
- • Couple
- • VIP
- • Stayed 5 nights
- • Submitted via mobile
The bed was a bit hard and difficult to get a full night's sleep.
Friendly staff, good breakfast. Nice amenities, they left a cart with coffee, tea and other items in the hall at all times. The pillows and spare comforter was very nice. Alot of couples and families at the hotel, would stay again
Stayed in July 2025
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Reviewed: 7 June 2025
Adam
United Kingdom12 reviews10“great place to stay to explore”- • Leisure trip
- • People with friends
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Location is perfect, staff are friendly and the rooms are super clean and modern
Stayed in May 2025
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Reviewed: 30 May 2025
Marija
United Kingdom11 reviews3 helpful votes10Exceptional- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 6 nights
- • Submitted via mobile
Comfortable bed, good location, friendly staff, nice breakfast
Stayed in May 2025
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Reviewed: 24 May 2025
Alice
Italy141 reviews36 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
From the outside the hotel seems to be quite old but that’s not true in the room, very nice and clean and well equipped. Breakfast is ok. Good position 10 min walking distance from the metro.
Stayed in April 2025
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Reviewed: 19 May 2025
Hsin
Taiwan2 reviews8.0Very good- • Business trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
It was a bit noisy at night with people coming and going.
The location is excellent, and the place is bright and clean. Breakfast is simple but good.
Stayed in May 2025
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Reviewed: 17 May 2025
Jordy
Netherlands27 reviews2 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 6 nights
The number of pictures of the room on Booking was too few
Compliments to the very friendly and professional personnel, the location is good with Red and orange MRT lines close by , room is comfortable
Stayed in May 2025
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Reviewed: 10 May 2025
Roman
Switzerland35 reviews5 helpful votes10“Good start in our Taiwan trip”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Very friendly staff and also very helpful even in the night. Amazing breakfast! Alot of fermented food to chose from :)
Stayed in May 2025
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Reviewed: 25 April 2025
Vickie
United States19 reviews1 helpful vote10“Excellent location, excellent breakfast, comfortable stay!”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Can’t think of anything.
Excellent breakfast; rooftop coin laundry with free detergent was a real plus. Good shower and pillows. I chose it because it was within walking distance of the meeting point for day tours I had booked. It did not disappoint— close to metro as well. All in all, a very comfortable stay.
Stayed in April 2025
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Reviewed: 24 April 2025
Brian
Australia6 reviews2 helpful votes10“Love this Boutique hotel. Always clean and quiet. Have stayed here many times and the staff remember their guests.”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Cannot fault the Citizen Hotel…. Good courtesy breakfast to start the day. Good location, taxi always handy.
The Welcoming staff are a delight and very helpful with everything you need. The staff will organise a pick up from the airports or trains at any hour.
Stayed in April 2025
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Reviewed: 22 April 2025
Terri
United States15 reviews1 helpful vote9.0“Friendly staff, wonderful breakfast buffet, good location.”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 3 nights
The staff here were super efficient and friendly. Breakfast buffet had many options. We appreciated that there is a laundry facility for us to use since some hotels charge laundry by piece but they have a self service laundry. Quiet location and room for guests who are light sleepers like myself. They also provided a fridge and free bottled water daily.
Stayed in April 2025
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Reviewed: 20 April 2025
Fiona
United Kingdom1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 10 nights
- • Submitted via mobile
Great hotel, clean, centrally located, excellent breakfast.
Stayed in April 2025
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Reviewed: 18 April 2025
Wan-ru
United Kingdom39 reviews8 helpful votes10“Perfect location and the hotel provides everything essential. Highly Recommend”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
nope
Everything :) its simple and elegant with all the essential things that i need in a hotel. I am a return customer for over 5 times stays. Love the very authentic Taiwanese Breakfast !!!
Stayed in March 2025
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Reviewed: 17 April 2025
Filipp
Estonia80 reviews30 helpful votes10“Absolutely perfect stay!”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
I honestly couldn’t find a single downside. Everything was just perfect from start to finish.
Absolutely perfect stay! I arrived a bit earlier than the check-in time, and they kindly let me check in with no extra charge — such a nice surprise. The room was fantastic: clean, spacious, and incredibly comfortable. The bed and linens were simply amazing — soft, fresh, and made for a great night’s sleep. Everything was provided in abundance and thoughtfully arranged, making my stay very easy and convenient. Breakfasts were also a delight — fresh, tasty, and with a good variety. The staff was polite and professional throughout. Overall, everything was top-notch. I’m completely satisfied and would gladly stay here again.
Stayed in April 2025
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Reviewed: 9 April 2025
Kenneth
Hong Kong115 reviews9 helpful votes10“Good to stay”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Near MRT station, walking distance to lots of attractions. Breakfast is nice and tastes good. The room is spacious and clean.
Stayed in April 2025
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Reviewed: 8 April 2025
Nuno
Portugal40 reviews7 helpful votes8.0“Taipei 3-day positive visit”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great location and room was spacious and clean! AC was not working properly. Staff from check in was super nice, the one handling breakfast not so much. Overall was a good experience and I would stay again.
Stayed in April 2025
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Reviewed: 31 March 2025
K
Malaysia9 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Very convenient to MRT. Friendly and helpful staff.
Stayed in March 2025
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Reviewed: 26 March 2025
Penelope
United Kingdom22 reviews2 helpful votes9.0“Very enjoyable and would stay again.”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
It would be nice if there was a bar onsite to relax in after a busy day.
The front desk staff were very helpful, especially when arranging daily transport.Breakfast was very good and the food was kept warm and filled at all times. It's in a good location for the night market.
Stayed in March 2025
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Reviewed: 15 March 2025
Sissel
Denmark14 reviews4 helpful votes8.0“Good location and value for the money”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 7 nights
- • Submitted via mobile
It is a little bit cramped in the dinning room for breakfast. It seems like there aren’t enough tables for all the guest. We had to share on day the table with another guest.
Kind staff, perfect location and very clean
Stayed in March 2025
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Reviewed: 9 March 2025
John
Canada1 review8.0“A very good experience”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
The room was fine for me as a solo traveler; however, I'm not sure where a second occupant would have put their luggage. The duvet on the bed was too warm. I had to keep the room quite cool in order to sleep comfortably.
The front desk staff were friendly and helpful. The breakfast variety and quality were excellent. Very quiet even though my room faced the street. The room was nicely and efficiently designed and very clean.
Stayed in March 2025
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Reviewed: 9 March 2025
Ngoc
Australia16 reviews2 helpful votes10“This is definitely our go-to hotel in Taipei.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
The room size is better than other hotels in Taipei. Close to everywhere.
Stayed in January 2025
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Reviewed: 7 March 2025
Kenny
United States2 reviews10“If breakfast menu is not improved, I'll still come, then I get food from down the street :p”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
Need to improve on the Breakfast menu, FFF---
Location A+, Service A+, Price Good A, Clean AAA+++, Room Size AAA+++,
Stayed in March 2025
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Reviewed: 3 March 2025
Yi-ling
United States174 reviews20 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
- • Submitted via mobile
Breakfast room full on weekends.There is no lobby area for sitting. The bed slides.
Coin Laundry machines. Good breakfast. Safety.
Stayed in March 2025
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