Reviews of Citizen Hotel 3 stars
No. 80 , Section 1, Jinshan South Road, Zhongzheng District, 100 Taipei, Taiwan

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOur 2nd time staying in Citizen Hotel. In the city but away from the usual hustle and bustle like Ximen which was perfect for us. Nearby bus stations and MRT Dongmen station. The free breakfast spread was what we came back for; simple but with a good mix of Taiwanese and international dishes. We had bought quite a lot and good thing that they have a luggage scale available. Staff were very accommodating and nice. Near to Dongmen Market, a Sukiya branch, and a 7-Eleven.
Dear Angelina Emanuelle: Welcome to Citizen Hotel. Thank you for your review and valuable feedback. We wish you a pleasant stay and wish you all the best.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewEverything was near perfect, and the staff were exceptional
Nothing
Dear Ralph : welcome to Citizen Hotel. thank you for your review and valuable feedback. wish you all the best.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewFriendly staff, good breakfast. Nice amenities, they left a cart with coffee, tea and other items in the hall at all times. The pillows and spare comforter was very nice. Alot of couples and families at the hotel, would stay again
The bed was a bit hard and difficult to get a full night's sleep.
Dear Matthew: Welcome to Citizen Hotel. Thank you for your review and valuable feedback. Wish you all the best.
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewLocation is perfect, staff are friendly and the rooms are super clean and modern
Dear Adam: Welcome to stay at Citizen Hotel. Thank you for your affirmation and valuable comments. Wish you all the best。
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewComfortable bed, good location, friendly staff, nice breakfast
Dear guest welcome to Citizen Hotel, thank you for your comments and valuable suggestions, wish you all the best
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewFrom the outside the hotel seems to be quite old but that’s not true in the room, very nice and clean and well equipped. Breakfast is ok. Good position 10 min walking distance from the metro.
Dear Alice: Welcome to stay at Citizen Hotel. Thank you for your comments and valuable suggestions. Wish you all the best.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe location is excellent, and the place is bright and clean. Breakfast is simple but good.
It was a bit noisy at night with people coming and going.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewCompliments to the very friendly and professional personnel, the location is good with Red and orange MRT lines close by , room is comfortable
The number of pictures of the room on Booking was too few
Daer Jordy: Welcome to stay at Citizen Hotel. Thank you for your comments and valuable suggestions. Wish you all the best.
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewVery friendly staff and also very helpful even in the night. Amazing breakfast! Alot of fermented food to chose from :)
Dear Roman : Welcome to stay at Citizen Hotel. Thank you for your comments and valuable suggestions. Wish you all the best.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewExcellent breakfast; rooftop coin laundry with free detergent was a real plus. Good shower and pillows. I chose it because it was within walking distance of the meeting point for day tours I had booked. It did not disappoint— close to metro as well. All in all, a very comfortable stay.
Can’t think of anything.
Dear Vickie : Welcome to stay at Citizen Hotel. Thank you for your affirmation and valuable comments. Wish you all the best.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe Welcoming staff are a delight and very helpful with everything you need. The staff will organise a pick up from the airports or trains at any hour.
Cannot fault the Citizen Hotel…. Good courtesy breakfast to start the day. Good location, taxi always handy.
Dear Brian: Welcome to stay at Citizen Hotel. Thank you for your affirmation and valuable comments. Wish you all the best.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewroom is too small, no supplies.
Dear Tai-In: Welcome to stay at Citizen Hotel. Thank you for your comments and valuable suggestions. Wish you all the best.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe staff here were super efficient and friendly. Breakfast buffet had many options. We appreciated that there is a laundry facility for us to use since some hotels charge laundry by piece but they have a self service laundry. Quiet location and room for guests who are light sleepers like myself. They also provided a fridge and free bottled water daily.
Dear guest welcome to stay at Citizen Hotel. thank you for your affirmation and valuable comments. wish you all the best.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewGreat hotel, clean, centrally located, excellent breakfast.
Welcome to stay at Citizen Hotel. Thank you for your affirmation and valuable comments. Wish you all the best.
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewEverything :) its simple and elegant with all the essential things that i need in a hotel. I am a return customer for over 5 times stays. Love the very authentic Taiwanese Breakfast !!!
nope
Welcome to stay at Citizen Hotel. Thank you for your affirmation and valuable comments. Wish you all the best.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewAbsolutely perfect stay! I arrived a bit earlier than the check-in time, and they kindly let me check in with no extra charge — such a nice surprise. The room was fantastic: clean, spacious, and incredibly comfortable. The bed and linens were simply amazing — soft, fresh, and made for a great night’s sleep. Everything was provided in abundance and thoughtfully arranged, making my stay very easy and convenient. Breakfasts were also a delight — fresh, tasty, and with a good variety. The staff was polite and professional throughout. Overall, everything was top-notch. I’m completely satisfied and would gladly stay here again.
I honestly couldn’t find a single downside. Everything was just perfect from start to finish.
Welcome to stay at Citizen Hotel. Thank you for your affirmation and valuable comments. Wish you all the best..