The staff and owner were helpful! They helped us with our luggage. The owner transferred us to a bigger room. There was free drinking water. It was also conveniently located. Very near the bus stop and 7/11 just downstairs. The breakfast coupon was a plus point too. Highly recommend!

Stayed in December 2024

Water pressure was a bit lacking. A bit more clarification around where to go on arrival would be nice - I asked and received the info, but without having done that I'd never have really known where to go except for other reviews. But don't let any of that stop you - this place is an excellent choice.

What a fascinating place! Cutesy kind of guesthouse that I felt a little out of place in, but welcome nonetheless. Staff were super-friendly, the rooms were great and comfortable and the communal balcony was a great place to relax in. Loved the breakfast vouchers from 7/11 (though the range varies day to day).

Stayed in December 2024

Overall the room is clean but we killed 2 small cockroaches. No lift.

Room is decorated so cutie n pleasant. Lady boss offered to upgrades to bigger unit with bigger toilet but we're fine with small toilet. Lady boss is very nice n help to carry our luggage to 2nd floor. Nice experience, having to go 7-11 to choose our breakfast. Near to ShuiShe shopping mall/ bus station, about 250m walking distance.

Stayed in November 2024

the location was hard to find if you arrive after 5pm since the shortcut passageway via 7E already closed. Had to make a long walk at the back before finally reach the property.

location was near to bus stop to get around the area and outside the district. the staff was exceptionally helpful when I was lost to find the guesthouse and even offer to personally take me to the place. she insisted to take our luggage up to second floor by herself and ask us to wait by the room. the service was beyond the standard set.

Stayed in October 2024

Convenient location.

Stayed in May 2024

difficult to communicate with the 7/11 staff who need to show you the way.

free upgrade for our room, close to all important locations, big terrace, very clean and lots of cute decoration, food vouchers for the 7/11 below

Stayed in April 2024

Shower was directly in the bathroom. The nozzle direction was unable to be adjusted so water went everywhere. There was no bathmat or anything to dry it down. There was a kettle which was important to me but only tiny paper cups unsuitable for hot liquid. Drinking water provided on day1 but not day 2

Great location, friendly helpful owner.

Stayed in April 2024

Spacious room, lovely balcony. Note: check in through 7 Eleven

Stayed in March 2024

Hostel signboards/direction. The name in booking.com is different from the signboard at place.

Location, near the pier and information center. Super easy to find food and it’s located on the top of 7-11.

Stayed in March 2024

We have been upgraded to a different room. It was located just above a 7/11 store. Been given breakfast voucher. Owner was super nice and helpful. We loved the terrace.

Stayed in February 2024

Bathroom was tiny & if the toilet was to be used anytime after the shower, the water on the floor had to be waded thru to get to the toilet. Thankfully plastic slippers were provided. No screening at all around the shower. Super noisy during the day. As mentioned by others, breakfast is a $100 7-11 voucher. I’m not sure about this but it did buy me beer.

Located very close to bus stops & close enough to everything really because it is a small town. Mercifully it was quiet at night but lots of street noise all day & into the evening. Main room was big & comfortable with a good couch to relax on. Shower was hot & strong. Everything was very clean

Stayed in January 2024

No instruction about the exact location of this hotel, and how to check in. Without reading comments in booking before going there, I could not know how to find the hotel. No plate in english in front of hotel indicating where the hotel is. About communication via message, they barely answered me. So I could not get any information that I am concerned.

Location is near the shuishe bus station, and sun moon lake port. Room is clean.

Stayed in December 2023

The ensuite is very small but I am ok with it since I am not planning to spend a lot of time there.

The room is big with a huge window with a mountain view. It is located on top of a 7-11 store, which opens for 24 hours. And there are many bicycles rentals and restaurants nearby. The host is very friendly and helpful. She even offered to help with my big luggage up the stairs even though I am a man.

Stayed in January 2024

Check in instructions weren't so clear. You have to go to the 7-11 and tell the staff, and they took some time to find the booking. Our rooms were on the 3rd floor and steps were steep, so carrying our luggage up was inconvenient. However, the staff were helpful in offering their help during check in and check out.

Location is very near Shui She pier and bus station. Its just above a 7-11, so any amenities are easy to get. The breakfast is NT$100 7-11 vouchers, choose any of the food, have it heated and the 2nd floor balcony can be used to dine. There is a bicycle shop just below and the auntie is friendly and helpful. She offers bicycle rental and day boat tickets for NT$400. Totoro decorations around the interior are cute too!

Stayed in December 2023

Host is very friendly and helpful, convenient store 7-11 is just at the downstairs and you get $100 vouchers for your breakfast, 2 minute walk to the bus station and 5 minutes to Shueishe pier.

Stayed in November 2023

We got a free upgrade to a bigger room. The location was also very good. Close to the Nantou bus station and the shuise pier.

Stayed in November 2023

I had to ask help to find the entrance. Turned out I had to notify 7eleven staff of my arrival and then they called someone to collect me. This person then tried to upgrade (?!) my room to a windowless one that lacked storage facility. I had to ask for a window to be led to the room I booked. This window did overlook the car park but sitting on the bed all I could see was the hills. :) The bathroom was a bit small and the shower made everything wet. Still, it was fine for two nights.

The hotel had very good location. Minutes from the bus station, ferry port and restaurants. The room was cosy and the bed comfy. For breakfast I received 200 NWD voucher per day that I could use at 7eleven that was right next to the hotel. The TV was good at the end of the day for background noise to wind down.

Stayed in October 2023

Need better instruction for direction. The place is located above a 7-11, it took a while to figure out where it is. You have to go inside the 7-11 store and use the staircase inside the 7-11 to get to the guesthouse. I wanted the Unlimited pass for the ferry, which I confirmed with the host before I bought it (at a discounted price) from her, but turns out it is a Single-journey ticket. I believe this is an honest mistake from the host or maybe a miscommunication, do confirm on the ticket type before purchasing. The water cooler needs some cleaning, it looks a bit dirty and I also saw a lizard on the tap. There is no window in the room, was a bit disappointed because from the picture the view of the room was really nice.

Very convenient as it is very close to the bus station and the jetty. Location above a 7-11 so you can buy food easily. The host is very helpful, she helped us to carry our luggage from the bus station to the guesthouse. The host also sold us the ferry tickets at a discounted price and provided us with vouchers that can be redeemed at the 7-11 below the guesthouse. Very nice balcony area where the guests can sit and chill at night, enjoying the view and cooling weather.

Stayed in October 2023

The bathroom is small.

The owner was very friendly and nice. She helped us with our luggage to get to her property, simple check in. The home hotel is in a very nice location, convenient to the Sun moon lake, the bus station, and places to eat. The breakfast was a 100 NTD for self picking up food in a 7-11 store.

Stayed in October 2023

Clean and convenient

Stayed in October 2023

Lovely host who helped with all questions even though we speak not the same language very spacious room, hot water shower and comfortable beds Voucher for 7 11 store was perfect for breakfast (or diner as I used it) and the lady downstairs with bike rental is also a big plus (and a good starting point for the around the lake tour by bike; and it is also very close to the bus station you arrive with the Tourist shuttle)

Stayed in September 2023

The location was really nice, is on top of 7-11 so closee hahaha and the room is very clean with a good smell. The staff is very nice too. By the way the location is near the pier, bus stop as well. Very love it!! 🩵

Stayed in August 2025

all great!

Great and helpful staff--the owner recommended us activities and restaurants near the hotel, gave us 100NT breakfast vouchers at 7/11 (which is more than enough), and we could rent bikes and buy boat tickets for cheaper in the store next door. they also let us leave our bags at the hotel after checkout. they also let us sit on the little balcony hidden upstairs, which we thought was super cool and thoughtful as an additional element to the hotel. Great location just 5min away from the shuishe pier, very clean, cozy and simple room with a large window. we loved the attention to detail--totoro decoration even to the room cards! you can just tell the owners want the customers to feel at ease and have a good time. shower isn't separated from the rest of the bathroom which isn't an issue at all--common thing in Taiwan & Asia all together. fyi you just have to come in the 7/11 and ask for checkin :) overall we had a great stay!

Stayed in May 2025

Everything is excellent here - Super friendly owner, superb location, convenience store is just downstairs. Lucky to get room upgraded

Stayed in December 2024