Reviews of Castle On A Cloud
No. 206-2-1, Renhe Rd., , 546 Renai, Taiwan

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Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean
The bed is small and hard to go to room with luggages
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewvery good service, the breakfast was very good, it was a combination of nutrition, taste and color; very nice place and very clean, highly recommended
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewVery nice property, delicious food and service!
Narrow road leading to the property.
Dear Guest: Thank you for your kind words! We're delighted to hear that you enjoyed our property, food, and service. Your satisfaction is our greatest motivation! We understand that the road leading to our property can be narrow, and we truly appreciate your patience. We always strive to make our guests’ experience as comfortable as possible. Looking forward to welcoming you again for another great stay! Best regards, 雲端城堡
Dear Guest: Thank you for your kind words! We're delighted to hear that you enjoyed our property, food, and service. Your satisfaction is our greatest motivation! We understand that the road leading to our property can be narrow, and we t… Show more
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 March 2024 · Stayed in February 2024
Verified reviewSuperb breakfast ! The staff is very friendly ! When we first reached the minsu, we were super impressed with the entire building! It really look like a fairy tale castle! Interior is very clean, nice and cozy! And everything is well maintained! Bed are super comfy had a good night sleep! Didn't manage to see stars due to fog but managed to see bright moon and the sunrise scene was majestic from our balcony! Should have stayed more than 1 night! Highly recommended !
Nothing
Reviewed: 21 January 2024 · Stayed in December 2023
Verified reviewReviewed: 28 December 2023 · Stayed in December 2023
Verified reviewReviewed: 1 July 2023 · Stayed in June 2023
Verified reviewReviewed: 1 May 2023 · Stayed in May 2023
Verified reviewLocation walking distance to 7Eleven/Family mart and restaurant Hotel room looks exactly like the picture Clean room, clean bed Staff is friendly breakfast is nice too. we had to leave hotel early in the morning, they even helped us packed our breakfast to-go
would be nice if there’s balcony but it’s not a must
Reviewed: 10 April 2023 · Stayed in April 2023
Verified reviewReviewed: 21 March 2023 · Stayed in March 2023
Verified reviewIt was clean and the room had a very pleasant, relaxing scent! my room had a terrific view from the balcony.
The road down to the hotel was very narrow. There was no coffee nor coffee maker inside the room. It also didn’t come with water bottles!
Reviewed: 8 February 2023 · Stayed in February 2023
Verified reviewEverything- the view, breakfast, bed, duvet, water pressure and temperature, the hosts.
Nothing. The small road in is not an issue at all. It’s safe and only a very short distance.
You are really high-quality tenants. I hope this trip can leave a good impression on you, and I hope to have the opportunity to serve you again.
Reviewed: 11 January 2023 · Stayed in January 2023
Verified reviewvery cosy and clean
Thank you for your liking. It can make a good impression on your visit from abroad. We are really happy and hope to have the opportunity to serve you again.
Reviewed: 26 December 2022 · Stayed in December 2022
Verified reviewImmaculately kept and beautiful property. Cute decor, comfy and the hosts were just brilliant. Each room had a different style and character to it and were super spacious.
we were here in winter and like most min-su in the area, the building is not heated. so be prepared to layer up a little indoors. The mattress has electric heating though so you’ll be warm and cosy when you’re sleeping.
Thank you for your love. When you came, you just encountered a cold air mass, so the temperature is relatively low. The temperature will be very pleasant when you come next summer. I hope to have the opportunity to serve you again.
Reviewed: 12 December 2022 · Stayed in December 2022
Verified reviewHost was very friendly, room and lobby smelled great, view from the balcony was amazing. Room was extremely clean, spacious and had a heated bed.
We could hear kids on the top floor running and jumping in their rooms
I'm sorry that the mountain area is too quiet, so we will remind all tenants who bring children to the hotel that running and jumping is prohibited in the room. If you encounter children running and jumping after 9:30 in the evening, you can report to us, and we will go up to dissuade you. Sorry for the trouble.
I'm sorry that the mountain area is too quiet, so we will remind all tenants who bring children to the hotel that running and jumping is prohibited in the room. If you encounter children running and jumping after 9:30 in the evening, yo… Show more
Reviewed: 26 November 2022 · Stayed in November 2022
Verified review