Reviews of Art Spa Hotel 4 stars

Location and SPA area

WiFi is poor

Hotel is within walking distance from shops and eateries. Breakfast is average. The kids loved the hot springs.

Property was dated but clean. Staff are friendly. The onsen pools were a huge hit with my family and definitely the highlight. Plenty of food and marts around the area. Also a police post right around the corner. Highly recommend this hotel.

Toilet and bathroom had clear doors with blinds so we had to either pull the blinds up/down with each entry or push past them.

The facilities are great and great timing

The room is weird designed and too small. The toilet doors are transparent and design like the Hong Kong small room very very uncomfortable

The resort facilities are amazing and so original. The highlight is really the hot spring baths

The hotel is old and so are the rooms. The toilet door and the bath room door are glass door with blind inside the toilet and the bathroom.. never seems that anywhere else

The view and facilities,

No one staff , can speak English , and don't reply to my emails and messages . Lack of information.

Location is ok.

The reception staff was very rude. Through booking we agreed with their manager to come earlier to the spa before check in. Because we had a train earlier. When we arrived at the reception they didn't want to let us in, explaining that they couldn't do it because it was related to check in. I showed them the message from their manager and they kept saying that the booking had nothing to do with them. Even though we used Google Translate they pretended not to understand us. But when it came to paying and when I said I would pay during the day they immediately spoke English and understood what we were saying. Very rude and for that price of the hotel unprofessional.

Great hot springs and tons of different jets, temperatures, and a play area for kids. Very comfortable beds and good location in town.

You have to bring or buy a hair cap before swimming.

If you feel like a splurge this is your place. Great choice of hot springs both inside and outside. Lots of soaking pools or water jets. All smell clean. The room was spacious with a great size bathroom. Easy walk to restaurants. Bike storage is not a problem.

A bit expensive. Good location.

The outside soa pools were closed in the morning. Should open earlier than 8.30am. The rooms had glass doors for the toilet and bathroom. No privacy.

Continent. Close to the food and shops and some tourists area

Seems old and needs some major renovation. Spa area looks crowded ..

We really enjoyed staying at the Art Spa…the breakfast, the different hot pools with scents, the massage pools. The room was much more than we anticipated. We thought the goodies in the room were wonderful.

We chose this hotel because of the hot springs facilities, and they were awesome! It was really unlike anything we'd ever experienced. We were in Jiaoxi for about 24 hours, and we spent at least 6 of those hours in the hot springs. We were upgraded to a Japanese-style tatami/futon room, which was very cool. The staff spoke enough English to explain everything and answer all our questions.

We could not figure out how to turn off the lights without taking the room key card out of the electricity slot, so the lights had to be all on or all off.

It’s a little dated

Rooms and facilities are dated. Breakfast is below average

Great location , only a few steps from the main road. Great facilities, great spa. Many pools in different temperatures. .

No sulfur pool

This is a hot springs resort, and it fit this exactly. There are so many different kinds of pools and resting places. I didn’t know this checking in, but even the room had a separate little Japanese soaking tub that has hot spring water! That’s so cool!

It’s a little dated, but it’s very clean and cared for.

Location, amenities, hot spring!

Bed was stiff, air con not cold

I liked how close it is from the train station, I like their spa/pool best

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