Reviews of Sun Moon Lake Bamboo Rock Garden 3 stars
No. 8, Zhongshan Road, 55548 Yuchi, Taiwan

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Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe room was spacious and comfortable with lake facing balcony. It was also quiet with little or no noise from neighboring rooms. The breakfast was excellent also - I stayed for 3 days and the hotel provided different varities of breakfast on all 3 days.
Very little to not like - this is an excellent hotel.
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewVery friendly staff, close to the lake but just a bit far from town (20 minutes walk). 1 minute to walking/bike path around the lake
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt has a really nice atmosphere and a beautiful view from the room. The breakfast is nice and the shore is within 20 meters.
None
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewGood price and service
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewWe loved our stay ! Beautiful view and very friendly staff
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewThe hotel is a bit out of town, but they provide a free shuttle service on check in and check out if you don't drive. At other times Shuishe is about 20mins pleasant walk away. The receptionist ladies were very nice, and the breakfast was great, with a good variety of options. The views from the terrace and the room were amazing.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe room was great! Great view of the lake and pier in the distance. Free bike rental. Super friendly staff!
Breakfast could have been a little bit better by switch menu and not the same dishes everyday.
Reviewed: 29 December 2024 · Stayed in November 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewGood location front of the lake. Good breakfast, very nice staff. You can use the bikes for free. Big terrace for breakfast. The hotel is small, 20 rooms (it seems much bigger on the pics).
Nothing, a good address
Reviewed: 13 December 2024 · Stayed in December 2024
Verified review"room", "view", and "breakfast"
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewNice settings with lake view from the breakfast area, free bike rental, helpful receptionists
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewVery helpful and kind staff. Very good breakfast. Clean rooms.
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewOur stay at the hotel was outstanding and one of the highlights of our trip to Taiwan. The staff were friendly and super helpful. Our room was the absolute best! It was large and had it's own balcony with a gorgeous view of the lake. It was also very quiet. We never heard noise from outside or other rooms. The breakfast was delicious and filling and the driver who dropped us at the bus station when we were leaving was so sweet and nice and really capped off a fantastic trip to the area! We would definitely recommend and stay here again. Thank you so much for everything!
We wish we could have stayed a day or more longer, but the hotel was unsurprisingly booked up.
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewHotel is very comfortable. People who work there are so friendly and helpfull. Nelly helped us a lot. We don't speak Chinese and she offered to call and book a ride to Alishan for us and also a ride to the bus stop. We thank her very much. The hotel offers free bikes and good breakfast. Beautiful view of the lake from the balcony.
Reviewed: 3 September 2024 · Stayed in September 2024
Verified reviewReception people are very friendly
Location and view to lake, all rooms have a lake view
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewThe staff is very efficient and friendly.location good.very nice view of the lake. Big and clean room.nice porch .
Breakfast was dissapopointing for us. Poor variety and doesn't meet western preferences.
Reviewed: 21 May 2024 · Stayed in May 2024
Verified reviewMelissa and her team looked after us really well with personal service. The room (#208) was large with a balcony overlooking the lake. The bathroom was great with a lovely hot shower. Beds and linen were all nice. Breakfast was hearty.
Everything was great
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewAmazing view, the breakfast terrace was very enjoyable, quite a way to start your day, nice service, we were invited to a firefly tour that was great, the kids play area in the lobby was great for our kid. It is really a bamboo garden and I love the pines in front of the terrace. We wish we could stay longer.
The building feels a little worn out. The overall value was still very good, I believe.
Reviewed: 6 March 2024 · Stayed in February 2024
Verified reviewThe night shift reception is really nice and friendly.
The day shift reception is not friendly at all. While we were checking to borrow bike from the hotel and told them that tyre of one bike is flat, the response is that there is nothing she can do for that.
Reviewed: 13 February 2024 · Stayed in February 2024
Verified reviewGreat location and family friendly hotel in a fair price
The facilities are not new but good enough
Reviewed: 26 January 2024 · Stayed in January 2024
Verified reviewThe staff was very helpful and nice, the view was great, the free shuttles and bikes were a good feature. I recommend!
Not all the bikes were in good condition (tires cracked, loose pedals, etc..)
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewScene
Breakfast. Staff