Nothing

The customer service was beyond exceptional. The staff were very friendly and always looking help us in any way possible. Especially Simba, who made our stay very special through his kindness and willingness to help.

Stayed in August 2025

Nothing .

I like the staff so much chief Omar , Mohammad , Agida Sara most of them the are amazing , room , the beach , the services , view , I love the place I’m in love with Kisiwa high recommend …

Stayed in July 2025

Clean, well maintained. Well positioned. The staff were phenomenal. they enhance the experience…. The manager? Julius, Stephen the housekeep, Mohammed the bartender, Chef Hussein and Charles the day manager? Absolutely made out stay. There were many others but these stood out. For absolutely doing a great job but not expecting praise, they did a great job because it’s their job. Speaks to a wonderful hotel/working culture.

Stayed in June 2025

Shower needs some attention. certain things are a bit pricy.

Staff was amazing from Julius the General manager to Simba the dedicated staff to our family. everyone was welcoming and full of warmth. The concept of dedicating someone from the team to take care of you at the restaurant was amazing. Jumua Simba did a great job. Restaurant was great. We had the best food you can have in a trip. Very generous quantities and a wide variety of choices. The SPA was great. the location on the best side of the Paje beach was a blessing. The resort was an oasis of calmness and very suitable for families. No distractions and no touristic noise. It's an ideal place for relaxation.

Stayed in June 2025

One of the most attractive hotels I've ever stayed at. Wonderful staff – Martini and Muhammed looked after us particularly well! The hotel's facilities are all extremely pleasant – lovely furniture, beautiful gardens, nice pool. Dinner and breakfast are very good.

Stayed in July 2025

Nothing

Words truly fall short when it comes to describing our unforgettable stay at Kisiwa on the Beach Resort in Zanzibar. From start to finish, everything was absolute perfection — this place is more than a resort; it’s a sanctuary of pampering, peace, and paradise. 🌴✨ Let’s start with the staff — every single person we encountered was warm, professional, and genuinely caring. But a special shoutout to Simba, our incredible waiter, who went above and beyond to make our stay extra special. Simba’s service was exceptional — thoughtful, attentive, and so kind. He made us feel truly seen and celebrated. Thank you, Simba, for taking such good care of us — you are a gem! 💫 We were spoiled every day with amazing food — fresh, flavorful, and beautifully presented. And the birthday cake… wow. It was absolutely delicious, and honestly one of the best we’ve ever had! Moist, perfectly sweet, and presented with so much joy. Speaking of joy — the dancing, the music, the birthday songs — everything felt like a celebration of life and love. The attention to detail in every moment, from the room setup to the personalized service, was mind-blowing. Every touch felt intentional and full of heart. The resort itself is stunning — clean, beautifully designed, and set against the breathtaking turquoise waters of Zanzibar. We truly felt like royalty. 👑 If you’re looking for a place that combines natural beauty, outstanding hospitality, delicious food, and a soul-soothing atmosphere, Kisiwa on the Beach is it. This is a 5-star experience in every possible way — worth every single penny and then some. Thank you, Kisiwa team, for a stay we will never forget. We’re already dreaming of coming back. 💙🌊

Stayed in July 2025

Breakfast - limited options, and it really an average breakfast for $500/night stay , Food was served cold ( luke-warm) Pillows are stiff they could add fluffy/feather pillows or present a pillow menu (pillows really will make a big difference in terms of I room comfort).

Cleanliness, Room Size, Courteousness of the staff, beach front , private plunge pool

Stayed in July 2025

Everything

Stayed in July 2025

Great staff who cater for all needs.

Stayed in June 2025

Staff is super helpful especially Osiwa! The place has a great location right on paje beach! Not one to be missed!

Stayed in June 2025

Nothing to be not liked, price is on a higher side but for this kind of service and place nothing to comment negative.

Probably one of the best hotel/resort in Paje area and maybe even in Zanzibar overall. The resort is brand new, curated in every detail, huge private mini villas with private swimming pools. The interiors are very nice, combined with the surrounding nature and mixed at best. From the point of view of the facility, you will struggle to find something nicer and better included in the nature. The food is extraordinarily good, we had half board so breakfast and dinner, quality of the products is amazing, the quantity and the variety of the food is on the level of the best restaurant in Zanzibar (tried may of them) personally we could not ask for more. Particular point to be noted is the Staff, from the manager to the last cleaner present in the resort they are all extremely nice, supportive, attentive in any of your needs and often anticipating the same. Team is well well trained brining your overall experience to a great lev, to give you an idea to increase and make your staying smoother you will have the same waiter/responsible for you for breakfast and dinner so she learn your preferences, details and what do you like the most. Not to forget the beach in front (connected) to the resort which makes everything perfect.

Stayed in June 2025

Amazing staff and location

Stayed in March 2025

The room was spacious and beautiful, stayed in beach villa with private pool and was perfect for our honeymoon. Service was fantastic with our private server just for us whenever we needed and the food was delicious. Cocktails great too!

Stayed in April 2025

We were welcomed with a big smile and a welcome drink after a long journey. The room included half board (breakfast& Dinner), and we were always welcomed by Khalfan our own personal waiter. He is the best, his service is great and sincere. We had great conversations, and he taught us even Swahili. BIG compliments to him and all the staff. I would defitnley recommend this to other travelers.

Stayed in March 2025

There's nothing not to like.. Everything is crafted to entice the guests to want to go back... indeed we will return again this year!

Everything is exceptionally crafted with the guest comfort in mind. Had the most amazing holiday rest time, Had never been to a hotel facility where a guest is assigned a specific waiting staff - and all staff are so courteous and literally pamper you from arrival to checkout. Amazing holiday destination facility!!

Stayed in March 2025

The food spread could have better options sometimes, I would’ve liked to see more local food options included in the menu.

An excellent place overall! Having access to a great beach was the highlight. The property is quiet and serene since the rooms are well spaced, so it’s the ideal place to relax. The staff are absolutely lovely, we felt so well taken care of the whole time.

Stayed in March 2025

Nothing

Most relaxing place ever. Super friendly staff

Stayed in February 2025

There is attentive service and there is over-attentive service. While the staff are all well meaning, we got tired of being asked every 5 minutes if everything was OK and did we need anything. We also thought the quality of the food could and maybe should be better for this price of establishment

The setting at Kisiwa on the Beach is very beautiful. The restaurant building is dramatic, the pool set slightly back from the beach, and the spacious villas are all lovely. Some of the staff are exceptional. A special mention to Julius the manager, who took lots of time to discuss East African politics and economics, Gertrude on reception who helped us out of a spot of bother we got into with a taxi driver, and the pool boy, whose name I'm ashamed I can't remember. I'm sorry.

Stayed in February 2025

Drinks are a little bit on the pricey side. Not a problem if you don't mind walking 20 minutes down the beach to some other bars.

Lovely staff. Ombeni the waiter was fantastic, as was the restaurant manager Cornell. Both looked after us throughout our stay. Housekeeping were also fantastic and the spa team gave us a couple of treatments. We loved relaxing by the pool and the proximity to the beach. I'd highly recommend this as a relaxing retreat.

Stayed in February 2025

The food is good but not special

Stayed in January 2025

Nothing

I loved everything about Kisiwa, its is paradise. We really enjoyed the dinner on the beach.

Stayed in February 2025

Nothing

We loved this hotel. It was the perfect place to relax, had easy access to the beach and great food! The staff were so friendly, Cornell (I think this was his name!) in particular in the F&B team went above and beyond to make our stay amazing!

Stayed in January 2025

Coctails prices could be more affordable.

Just wow! Everything amazing! Staff made my birthday very special. Great villas and delicious food.

Stayed in January 2025

Expensive drinks , even more expensive than europe. Lot of extra drinks to pay when breakfast and dinner

Atmosphere- nice woood furniture - calm relaxing place - next to kite club

Stayed in January 2025