Reviews of Hotel Riu Jambo - All Inclusive 4 stars
Nungwi Road North Coast Zanzibar, Nungwi, Tanzania
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff were incredible. The buffet was off the charts elite. The sunsets over the water each evening were amazing.
Europeans!!
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery comfortable hotel with various amenities. Food options for every type of cuisine
All good
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe beach is amazing , sandy and clean.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe food was amazing and the activities were very entertaining. I Loved my stay.
Nothing
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel is amazing. Great location and one of the best beaches in Zanzibar. The room was clean and comfortable - and very spacious. The staff were very friendly, and always smiling. The food was pretty good with many options. I particularly liked the palm trees on the beach. There are no sun umbrellas because you don’t need them. Whenever you felt like relaxing at the shade you could always move your sun bed under a palm tree. There was plenty of space and it gave our vacation an even more exotic feel. I also liked the ocean bar - great atmosphere and relaxing African music. Overall a great stay at Riu Jambo!
The quality of the deserts could be improved. But the food and cocktails were great!
Dear Georgeana, Thank you very much for your positive feedback, We are happy to know that you enjoyed our hotel. Please be assured that we will share your impressions with the corresponding department in order to make adjustments if needed. Hopefully you will continue to consider us in the future to welcome you again. We look forward to welcoming you with open arms. Kind regards, Hotel Riu Jambo Online Reputation Manager
Dear Georgeana, Thank you very much for your positive feedback, We are happy to know that you enjoyed our hotel. Please be assured that we will share your impressions with the corresponding department in order to make adjustments if nee… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewEverything was perfect, the food, the drink, the staff
Dear Iris, It is so nice to learn we are doing a good job and it is appreciated by our wonderful guests. We are really pleased to learn you enjoyed your stay :) Looking forward to hosting you again soon! Thank you very much, Iris. Warmest Greetings! Hotel Riu Jambo Online Reputation Manager
Dear Iris, It is so nice to learn we are doing a good job and it is appreciated by our wonderful guests. We are really pleased to learn you enjoyed your stay :) Looking forward to hosting you again soon! Thank you very much, Iris. Warm… Show more
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewStaff were amazing, great location and the beach was incredible. Also loved the restaurants that are over the water, food was amazing!
The only thing was our room was close to the entertainment at night so was noisy until midnight, was only when we needed to be up early for safari that it was a slight issue but other than that we would be up late anyway
Dear Martyn, Thank you very much for your kind words and your fantastic review. We are very happy that you had a great vacation with us. However, our Front Desk team does its bests to satisfy and accommodate all requests from our valued guests. We apologize for the inconvenience regarding your reservation and the amenities that you received. Our managers are working constantly to prevent this kind of incident in the future We hope to welcome you back soon. Kind regards, Hotel Riu Jambo Online Reputation Manager
Dear Martyn, Thank you very much for your kind words and your fantastic review. We are very happy that you had a great vacation with us. However, our Front Desk team does its bests to satisfy and accommodate all requests from our valued… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewThe location was fantastic right by the beach which we loved.
When we checked in the rate reception were trying to charge was higher than the Booking. com confirmation, it was corrected when I pointed this out. Felt dodgy We had several odd conversations with Sun Tours re tour pricing and booked a taxi to a local restaurant to be charged more and with a different driver. Sun Tours quoted a price then said that was only for cash when there are 3 signs in their office which said they did not accept cash. Felt we were being ripped off and I was surprised since it was the tour company being recommended by the hotel.
Dear Jan, Thank you very much for taking the time to inform us about your recent stay with us. We are saddened to discover that your recent visit did not meet what you expected. Unfortunately, since your reservation was made through a third party, we cannot manage it directly. This is because we do not have authority over the terms and conditions of these platforms. Therefore, we highly recommend you contact the company where you made your reservation directly for any request. Furthermore we regret that you had a bad experience on your transfers. Please note that all transportation are made by third companies and not RIU. We sincerely long for the opportunity to welcome you back again and thus offer you a superior experience. Sincerely, Hotel Riu Jambo Online Reputation Manager
Dear Jan, Thank you very much for taking the time to inform us about your recent stay with us. We are saddened to discover that your recent visit did not meet what you expected. Unfortunately, since your reservation was made through a t… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewRarely seen such a well organized hotel of this size. The value for money is excellent. The staff in all areas are competent and friendly. They are happy to accommodate special requests and everyone is always helpful and above all very attentive. Neema at the Hakuna Matata Bar, for example, remembered on the very first day how we would like our drinks prepared - top! The beach with the natural shade of the palm trees, mango trees etc. is really fantastic - the staff who are responsible for the sunbeds are also always helpful.
The only negative point for me is the selection of vegetarian / vegan dishes. There may be a total of 4 restaurants in the hotel but only one can be used for vegetarians or vegans. The variety of vegetarian dishes in the main restaurant is also very poor - sometimes there is not even a vegetarian salad all day long. There is definitely still room for improvement.
Dear Philipp, We strive to make all of our guests feel welcome and relaxed during their time with us. Please accept our apologies for the food offer, it has already been forwarded for further acknowledgement. Thank you very much for your great evaluation and being our guest. We very much look forward to seeing you again, Philipp. Kindest Greetings :) Hotel Riu Jambo Online Reputation Manager
Dear Philipp, We strive to make all of our guests feel welcome and relaxed during their time with us. Please accept our apologies for the food offer, it has already been forwarded for further acknowledgement. Thank you very much for you… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat food options for vegetarians too. The chefs made special vegetarian dishes on request. We also had a birthday celebration with eggless cake specially made for us. The staff provided exceptional service throughout in the dining hall, at water sports center and at all the bars. Sunset Cruise with Matthew, Maria, Abdul was well organized and a lot of fun. Shout out to chef Uttam, chef Skanda and Sarath who took care of our dietary restriction with utmost care. Thankyou!!!
Expected more vegetarian options at theme restaurants like Kulinarium and Panzotto.
Dear Harshal, Thank you very much for your review. We are delighted to know that you enjoyed your experience during your stay at our Hotel. We look forward to welcoming you back soon. Kind regards, Hotel Riu Jambo Online Reputation Manager
Dear Harshal, Thank you very much for your review. We are delighted to know that you enjoyed your experience during your stay at our Hotel. We look forward to welcoming you back soon. Kind regards, Hotel Riu Jambo Online Reputation … Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewEverything but specifically the staff!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything!!
Nothing
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewBeautiful scenery
Italian restaurant was more of a seafood restaurant
Reviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEvery thing.. really the best hotel ever.. the staff very friendly, the place clean and safety,a lot of activities all its free , night shows,also the food so delicious , we had nice week there ,even the beach very clear and clean
Spa : expensive and not professional Room cleaners :they dont change the bed sheet or the cups in the bar .. they have to focus more on the cleaners Gym: need to clean the machines , also a lot of items missing there
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewEverything about it is nice. Got what I expected from the value I paid. The food was great and so were the facilities provided
Not much to not like. I guess the air conditioning wasn’t the best but other than that everything was great.