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Reviews of Sultan Sands Island Resort & Spa 4 stars

Kiwengwa, Kiwengwa, Tanzania

#24 of 35 hotels in Kiwengwa

Guests' Choice

Review score

Based on 37 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 August 2025

    10
    Top Spot - Sultan Sands
    • Leisure trip
    • Couple
    • Superior Double Sea View Room (Bahari Sea View Room)
    • Stayed 7 nights
    • Submitted via mobile

    I can't complain whatever I did tell them about it was sorted out immediately

    Everything... The staff are so friendly and accommodating. Tending to all your requests and never say No. The Resort is just magnificent

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 8 nights
    • Submitted via mobile

    I had an amazing stay! As a solo traveler, I was touched by how thoughtful and attentive the manager was—he went out of his way to make sure I was comfortable and enjoying my time. The entire team made me feel welcome and cared for. I couldn’t have asked for a better experience. Highly recommended!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Sea View Room (Bahari Sea View Room)
    • Stayed 7 nights

    Beautiful beach, Food was good and stuff amazing and friendly.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    10
    one of the best resorts i stayed in
    • Leisure trip
    • Couple
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 2 nights

    i would say add a bit more options in drinks that are part of all inclusive. especially non-alcoholic

    delicious food and the chef catered for anything we asked for. staff were amazing in their service and going beyond to make us feel comfortable and happy.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    We would go back again anytime.
    • Leisure trip
    • Family with young children
    • Superior Double Sea View Room (Bahari Sea View Room)
    • Stayed 9 nights
    • Submitted via mobile

    The driver of our privately booked tours was not allowed onto the hotel premises by the security company, so we always had to walk up a steep road to meet him. Fortunately, the taxi to and from the airport was allowed in, so we didn’t have to carry our suitcases out.

    We had a wonderful week here. Our bungalow had a sea view, and it was very convenient to have the beach right in front of us.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    9.0
    This is a great place to unpack and unwind.
    • Leisure trip
    • Solo traveller
    • Superior Double Sea View Room (Bahari Sea View Room)
    • Stayed 3 nights
    • Submitted via mobile

    It’s a bit pricey for what I received. Granted, it’s an all-inclusive and I’m not much of a drinker (that was part of the included perks).

    It was a cozy getaway after long travels. The staff were very accommodating. There was fun entertainment in the evening.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 3 nights
    • Submitted via mobile

    Pool cues and darts need updating!

    The staff were excellent, the location is stunning with a private beach and a beachfront swimming pool. Food was good. The a la carte restaurant does a brilliant curry.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    8.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 2 nights

    None halal foods being cooked at the same place where halal food is cooked

    buffet options are few, otherwise the food was tasty

    Stayed in April 2025

  • Reviewed: 15 June 2025

    10
    perfect holiday
    • Leisure trip
    • Couple
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 5 nights
    • Submitted via mobile

    a very beautiful hotel with a very kind and welcoming staff! It was a perfect holiday. Food is amazing from breakfast to dinner. The beach is affected by high and low tide - low tide was in the morning so we could swim in the ocean in the afternoon. For us perfect because we are no morning persons. Room and the hotel were very clean. You cam find a lot of animals in the hotel area from small cute lizards to bushbabys. Like a little zoo. My husband got a little problem with his stomache and the manager Kevin and the hoteldoctor helped him immediately. Thank you Kevin and the whole team for this wonderful holiday!

    Stayed in June 2025

  • Reviewed: 21 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 3 nights
    • Submitted via mobile

    The food variety is excellent

    Stayed in April 2025

  • Reviewed: 25 July 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The ambiance, the food and the amenities. Lots of activities for the kids; volleyball, beach football, pool, foosball, darts, ping pong, water sports.

    Stayed in July 2024

  • Reviewed: 1 March 2024

    8.0
    Staff were top notch
    • Leisure trip
    • Family with young children
    • Standard Double Room (Baobab Village Room)
    • Stayed 1 night
    • Submitted via mobile

    The pool was quite small to accommodate all the guests housed there

    Staff were the best of the best. 0 faults there

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 1 night
    • Submitted via mobile

    You can't have it all. The hotel is not in the crowded city therefore most usual (for European) options of shopping are not around. On the other hand you have all necesities inside the hotel.

    Best thing about hotel is that you can ask whatever you want and 99% of your wishes come true. As European I like some things made differently as they are in Africa but if you ask the hotel staff makes it! As example I can say they make awsome tuna stakes if you ask them! And they also add rum to your coconut if you ask. So the main tip is - ASK! Moreover, as experienced travelwr I have been reading reviews about the hotel and two things were very disturbing (a) that the selection of food os not very rich; and (b) that the tides make the sea go away for a far far way. To tackle that I shall say that (a) food is good and changes everyday, so even on 11 night stay you will have a varios optios to choose from (especialy if you are into sea food); (b) tides are constant but there was no day with out sea at your foot steps to the pool, meaning that some times you have to wait half a day before sea comes back but it eventualy does.

    Stayed in February 2024

  • Reviewed: 15 November 2023

    10
    Thank you Jonathan, yaya, Joyce were incredible :) won’t regret this stay and it was second time.
    • Business trip
    • Group
    • Standard Double Room (Baobab Village Room)
    • Stayed 2 nights
    • Submitted via mobile

    Check in was a bit long however we did only book on the day and the wait was worth it. We even got upgraded :) thank you

    The staff went above and beyond. Food was delicious, location Amazing and felt sooo safe.

    Stayed in November 2023

  • Reviewed: 17 October 2023

    9.0
    Luxury within reach!
    • Leisure trip
    • Group
    • Superior Double Room (Bahari Room)
    • Stayed 2 nights

    Check-in experience a bit stressful as front desk could not find my booking made on booking.com. The hotel went to extra length however to accomodate me. Even benefitted from a massive upgrade.

    Kindness of staff, especially Fatma. She really went the extra miles to ensure our stay was perfect. The food was varied and excellent, so were the evening shows. A lot of activities taking place in the resort in addition to excursions also arranged by the hotel... And if you do have time, you need to try the herbal thai massage.

    Stayed in October 2023

  • Reviewed: 4 August 2023

    8.0
    Had a lovely and relaxing time in between the adventures!!
    • Leisure trip
    • People with friends
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 4 nights
    • Submitted via mobile

    Buffet could have been better, more variety on some of the salads, etc.

    Room was spacious and lovely, poolside dining was fun, had everything we needed!

    Stayed in July 2023

  • Reviewed: 17 February 2023

    10
    Excellent location
    • Leisure trip
    • Couple
    • Superior Double Room (Bahari Room)
    • Stayed 6 nights
    • Submitted via mobile

    Our room location was amazing. Right on the beach. The general manager was very hospitable and went out of his way to make us feel welcome

    Stayed in February 2023

  • Reviewed: 15 February 2023

    8.0
    nice and relaxing
    • Leisure trip
    • Couple
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 2 nights
    • Submitted via mobile

    price for drink and lunch.I know this might be a problem al over the island but the beach boys can really be iritatally and dont leave you alone to enjoy the beach

    The resort looks nice, a nicely maintained and decorated yard and the area around the pool right next to the beach with very nice white sand. The staff is friendly, we didn't have a kettle in the room, and when we asked for it, they immediately brought it to us. Beautiful traditional beach houses, unfortunately we didn't. we got accommodation in those houses, and we were given those pictures when booking through booking com. We got remote rooms with a lot of stairs. Those rooms are very small with outdated and rusty bathroom equipment and a very hard and uncomfortable mattress, not for those with back problems .I did not expect that accommodation for that price. Quite windy in that location. The internet is very weak in the room and there is almost none at all. Water in the bathroom is very salty. I don't understand why we had to pay immediately upon arrival, even though we booked with a card through booking, but at the end at check out The prices are too high compared to Kendwa and Hotel Gold and you have no possibility to go anywhere else nearby

    Stayed in February 2023

  • Reviewed: 16 September 2022

    9.0
    memories of beautiful beach and excellent staff
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 4 nights
    • Submitted via mobile

    1- water in bathroom is very saline. 2- bathroom no water pressure.

    The location with beautiful beach

    Stayed in September 2022

  • Reviewed: 17 August 2025

    5.0
    Located well, but service needs sorting
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 2 nights
    • Submitted via mobile

    Slippers not given, no jet spray in toilets, food was sub par with limited options, limited activities to engage adults

    Location

    Stayed in August 2025

  • Reviewed: 6 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room (Baobab Village Room)
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room doors are old and broken. You will see lizards by your rooms which is so scary. Most of the staff and servers need a tip for their each service, if you don’t give them a tip they will try you badly.

    Stayed in October 2023

  • Reviewed: 31 July 2023

    4.0
    Worst experience at 5 star price.
    • Leisure trip
    • Couple
    • Standard Double Room (Baobab Village Room)
    • Stayed 5 nights
    • Submitted via mobile

    Will never return. Not 5 star resort and grossly over priced. All inclusive a huge rip off. Food typical of any big package deal European holiday. Its a sprawling metropolis. No sun after 4.30 p.m. and sun loungers packed together. Food horrendous typical of an big resort holiday. It used to be table service with beautifully cooked food. Guards on beach. Its totally lost its charm and way. I wanted a room on level pathway but they wouldn't give me one consequently I needed my knee support on and walking stick to get up sleep hill to room. What a huge delevelpment, has happened obviously been taken over and ruined its delightful charm and place of paradise. £50 and no food to keep room. Until time to go to airport. £50 per person to upgrade to all inclusive. Utter waste of money had to pay for a coffee after meal. Wine like vinegar etc etc. We are looking for refund!!! Also no drawers for clothes only half size small hanging area, one small shelf. Chairs hopeless to sit on.

    Memories of staying here 12 years ago bore no resemblence to the beautiful little spot of paradise it was with fabulous food, small and delightful. Food now European concept and hideous. Beautiful beach but sadly manned by guards. Staff lovely.

    Stayed in July 2023

  • Reviewed: 5 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are small.

    Beautiful location and beautiful property. Good food.

    Stayed in January 2023

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Garden Double or Twin Room (Pwani Room)
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

Showing 1 – 25

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