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Reviews of Two Palms

Jambiani, Jambiani, Tanzania

#48 of 69 hotels in Jambiani

Guests' Choice

Review score

Based on 48 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 13 August 2025

    9.0
    Nomalucky ,🇿🇦
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There's one morning we didnt have water, and had a trip so we had to ask for a bucket of water. The WiFi at the top floor is bad

    The stuff was very friendly and the breakfast was wonderful

    Stayed in August 2025

  • Reviewed: 14 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The internet

    On the beach

    Stayed in February 2025

  • Reviewed: 12 February 2025

    7.0
    Good stay, most affordable price!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very hard to find. Please follow White Sands bungalow’s directions and once there, go and ask for Two Palms at the White Sands Bungalows reception. I usually prefer avoiding AC, but the room is not provided with mosquito nets at the windows nor with gates, so the only option is to close the windows and turn AC on. Just a preference. Breakfast choices very limited. I usually prefer having more protein options. Again, just a preference.

    It was the most affordable price. Very clean. Swimming pool. Right by the beach. The restaurant provides good food for good prices and we were able to have room service too.

    Stayed in February 2025

  • Reviewed: 4 January 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The stinky toilet on the way to the rooms, the eating area was abit small and congested. Breakfast was underwhelming.

    Beach access, the rooms were clean and in really good condition.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    9.0
    Enjoyable
    • Leisure trip
    • Group
    • Double Room
    • Stayed 15 nights
    • Submitted via mobile

    I wish there were more options for breakfast. The mattress was very hard.

    My experience with the accommodation was extremely positive. The location was simply wonderful, which further enriched the entire vacation. The rooms were very clean, which really impressed me, as they were cleaned every day, which ensured a pleasant and tidy environment. They also paid special attention to mosquito protection, as they returned late in the afternoon to freshen up the room and provide additional comfort. I noticed that they really strived for the well-being of the guests, which was reflected in every detail. The staff was extremely friendly and always ready to help, which added another layer of warmth and friendliness to the entire living experience. The accommodation was quiet at night, which allowed for quality sleep and relaxation. The food was also delicious, which further enriched our experience. Overall, I was extremely happy with the accommodation and would highly recommend it to anyone looking for a comfortable, clean and friendly environment for their vacation.

    Stayed in November 2024

  • Reviewed: 23 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Even though the GPS was accurate, we had a little trouble finding it. The signage is for White Sands not Two Palms.

    Amazing location. Large, clean room with King size bed and a/c. Good breakfasts. Our favorite stop in Zanzibar. And the best value.

    Stayed in October 2024

  • Reviewed: 8 November 2024

    8.0
    Nice place close to the beach
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was smaller than I expected. They do not serve alcohol. But there are many places around that do.

    Close to a nice beach. A very good breakfast. Helpfull employees. Nice room.

    Stayed in November 2024

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like all was good

    Location was really good /and breakfast was saved at beach location and was so nice

    Stayed in September 2025

  • Reviewed: 26 August 2025

    10
    My stay was excellent and superb.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The breakfast was superb. Different kind of fruits, wide choice of eggs, juice and many more choice of food.

    Stayed in August 2025

  • Reviewed: 11 July 2025

    4.0
    Very disappointing stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    • One staff member was extremely disrespectful and untrustworthy. On our first day, we paid $150 USD in cash for our stay (total cost: $142 USD), and she claimed she had no change—neither in USD nor in Tanzanian shillings (TZS). She offered no apology and refused to find a solution. • On our last day, we were asked to pay 54,000 TZS for a meal that we clearly remembered costing 52,000 TZS. She provided no receipt or proof. We insisted she check the signed bill, which confirmed the correct amount was 52,000 TZS. Again, no apology was given. Throughout our stay, she was consistently unfriendly. • The room had a very bad smell—musty, unclean, and like old furniture. • The cleaning was not good—we saw staff mopping the floor with brown, dirty water. • The toilet had visible stains, and it was unclear whether this was due to poor cleaning or simply old and worn-out toilet. • The bed sheets had noticeable brown stains. • One wooden piece of furniture was infested with termites—we could hear them eating the wood!! The staff’s solution was to move the infested item outside our room, right by our door. • One morning, we had no running water for two hours. • The two neighboring rooms had a table and two chairs outside, but ours had none. When we asked for chairs to enjoy the view, the staff simply took one chair from each of the other rooms and gave them to us, leaving the other two rooms with one chair each. • There was no safe in our room, even though it was shown in the pictures. • Breakfast did not match the pictures. There was no toaster and fewer options overall. We asked twice for omelettes and were served scrambled eggs both times, without any apology or explanation. • To reach the room at night, we needed to walk about 100 meters in absolute darkness. • Lastly, we booked an airport shuttle in advance and were told the price was $50 each way, which seemed fair for the 1.5-hour trip and since it was set by the property.

    • Very close to the beach. • One young staff member was very kind and helpful. • Excellent location near the best restaurant in town—Chez Hassan—which serves fresh, high-quality food at very affordable prices.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It got a good ocean view that is crazy guys

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    🌟 A Wonderful Stay for Us as a Couple 🌟
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My wife and I had a fantastic stay at this charming boutique hotel. The staff were welcoming and helpful, and the whole place had such a cozy, peaceful feel. Our room was spotless, beautifully decorated, and very comfortable. My wife especially loved the sea view and we both felt relaxed and happy throughout our stay. The location was perfect — quiet but close to everything we wanted to see. We highly recommend this place to couples looking for a memorable getaway.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely beautiful location. The beach is very close. The room was clean, as was the rest of the hotel. The hotel staff were really wonderful, very hardworking, kind, friendly, always smiling and in a good mood. I also recommend it for families with children. All recommendations for this accommodation.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Lovely stay at Two Palms! The place is cozy, clean, and just a few steps from the beach. The hosts were kind and helpful with everything we needed. Would definitely recommend!

    Stayed in June 2025

  • Reviewed: 16 June 2025

    2.0
    Very poor
    • Leisure trip
    • Group
    • Double Room
    • Stayed 9 nights
    • Submitted via mobile

    I don’t normally leave bad reviews, but this experience warrants it. We encountered multiple issues during our stay at Two Palms . • No towels provided initially, and when we did get some, they were stained. • The room didn’t match the listing—there were no mosquito nets or safe for belongings as advertised. • Pool access was not available, the pool was empty for over half of our trip contrary to what was shown. However, the most unacceptable part was being harassed after checkout. Despite paying in full on our first day and confirming payment with the staff, we received aggressive messages accusing us of not paying—even threatening to call the police. While we were on our flight home, we were bombarded with messages demanding payment, when we had already shown proof of the completed card transaction. Eventually, after I sent screenshots, the matter was acknowledged as a misunderstanding. But this level of unprofessionalism and rudeness left a sour taste after an otherwise beautiful trip to Zanzibar. If you choose to stay here, keep every receipt and proof of communication, and don’t expect the amenities promised. I sincerely hope the management takes this feedback seriously and improves communication between staff to avoid harassing future guests.

    Stayed in June 2025

  • Reviewed: 12 May 2025

    10
    Great!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing in particular

    Cosy place with great view

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    **"Two Palms Hotel is a peaceful gem in Jambiani — clean rooms, warm hospitality, and just steps from the beach. Hi
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was good, i like everything

    Very clean, prime location, nice and happy people

    Stayed in May 2025

  • Reviewed: 18 April 2025

    10
    The Best place for couples
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is spotless and well maintained. Super friendly staff, well prepared food and top service. The room very nice and well cared for, always clean and fragrant. A very pleasant surprise indeed. I would go back immediately, Everything perfect

    Stayed in April 2025

  • Reviewed: 5 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is great, right on the beach with stunning view. The staff were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. The hotel was new, and the rooms were clean. The only downside was that there were occasional power and Wi-Fi outages, but this seems to be a common issue across the entire island. Overall, everything exceeded my expectations, and I would highly recommend this place.

    Stayed in April 2025

  • Reviewed: 8 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    phenomenal place near the beach. the rooms are incredibly big and clean, the staff clean every day... they are very kind. the room has a refrigerator and a kettle. very nice place for a long vacation, recommended

    Stayed in March 2025

  • Reviewed: 14 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice area, people ,not too busy so if u want quiet then this is the place . It’s low tide every day , but every day it’s different , but we didn’t have problem with that because we want to experience that also Swimming pool is good as well, specially when u have kids. If u need anything the stuff are very helpful . We enjoyed our stay , for that budget was perfect

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All very good

    The place is excellent location, beautiful view of the sea and the sunrise. The rooms are large and beautiful and have a stove and a refrigerator. Very clean and the staff is phenomenal, they always go out of their way to meet you. Definitely to spend the whole vacation and will come back again

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    Looking forward to coming back again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    The hotel is located right on the beach with a beautiful view from the room. The staff is friendly and always available. The rooms are tidy and clean, equipped with everything you need for both short and long stays, including refrigerators. We’re looking forward to returning to this hotel!

    Stayed in February 2025

  • Reviewed: 4 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was wonderful from location , huge rooms, great beautiful beach and very helpful staff. Ibra and dayana were very helpful i really recommend 👌 this hotel to everyone it's like home. And offcourse the beautiful breakfast.

    Stayed in January 2025

Showing 1 – 25

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