Reviews of Two Palms

Location was really good /and breakfast was saved at beach location and was so nice

Nothing I didn’t like all was good

The breakfast was superb. Different kind of fruits, wide choice of eggs, juice and many more choice of food.

The stuff was very friendly and the breakfast was wonderful

There's one morning we didnt have water, and had a trip so we had to ask for a bucket of water. The WiFi at the top floor is bad

Beautiful beach front location super clean rooms and friendly staff perfect for a peaceful stay in jambiani

Nothing

• Very close to the beach. • One young staff member was very kind and helpful. • Excellent location near the best restaurant in town—Chez Hassan—which serves fresh, high-quality food at very affordable prices.

• One staff member was extremely disrespectful and untrustworthy. On our first day, we paid $150 USD in cash for our stay (total cost: $142 USD), and she claimed she had no change—neither in USD nor in Tanzanian shillings (TZS). She offered no apology and refused to find a solution. • On our last day, we were asked to pay 54,000 TZS for a meal that we clearly remembered costing 52,000 TZS. She provided no receipt or proof. We insisted she check the signed bill, which confirmed the correct amount was 52,000 TZS. Again, no apology was given. Throughout our stay, she was consistently unfriendly. • The room had a very bad smell—musty, unclean, and like old furniture. • The cleaning was not good—we saw staff mopping the floor with brown, dirty water. • The toilet had visible stains, and it was unclear whether this was due to poor cleaning or simply old and worn-out toilet. • The bed sheets had noticeable brown stains. • One wooden piece of furniture was infested with termites—we could hear them eating the wood!! The staff’s solution was to move the infested item outside our room, right by our door. • One morning, we had no running water for two hours. • The two neighboring rooms had a table and two chairs outside, but ours had none. When we asked for chairs to enjoy the view, the staff simply took one chair from each of the other rooms and gave them to us, leaving the other two rooms with one chair each. • There was no safe in our room, even though it was shown in the pictures. • Breakfast did not match the pictures. There was no toaster and fewer options overall. We asked twice for omelettes and were served scrambled eggs both times, without any apology or explanation. • To reach the room at night, we needed to walk about 100 meters in absolute darkness. • Lastly, we booked an airport shuttle in advance and were told the price was $50 each way, which seemed fair for the 1.5-hour trip and since it was set by the property.

It got a good ocean view that is crazy guys

My wife and I had a fantastic stay at this charming boutique hotel. The staff were welcoming and helpful, and the whole place had such a cozy, peaceful feel. Our room was spotless, beautifully decorated, and very comfortable. My wife especially loved the sea view and we both felt relaxed and happy throughout our stay. The location was perfect — quiet but close to everything we wanted to see. We highly recommend this place to couples looking for a memorable getaway.

Lovely stay at Two Palms! The place is cozy, clean, and just a few steps from the beach. The hosts were kind and helpful with everything we needed. Would definitely recommend!

I don’t normally leave bad reviews, but this experience warrants it. We encountered multiple issues during our stay at Two Palms . • No towels provided initially, and when we did get some, they were stained. • The room didn’t match the listing—there were no mosquito nets or safe for belongings as advertised. • Pool access was not available, the pool was empty for over half of our trip contrary to what was shown. However, the most unacceptable part was being harassed after checkout. Despite paying in full on our first day and confirming payment with the staff, we received aggressive messages accusing us of not paying—even threatening to call the police. While we were on our flight home, we were bombarded with messages demanding payment, when we had already shown proof of the completed card transaction. Eventually, after I sent screenshots, the matter was acknowledged as a misunderstanding. But this level of unprofessionalism and rudeness left a sour taste after an otherwise beautiful trip to Zanzibar. If you choose to stay here, keep every receipt and proof of communication, and don’t expect the amenities promised. I sincerely hope the management takes this feedback seriously and improves communication between staff to avoid harassing future guests.

Clean, quiet, and very welcoming Our stay at Two Palms Hotel in Jambiani was excellent. The rooms were impressively clean – probably the cleanest we’ve ever had while traveling. Everything was spotless, well-organized, and felt fresh. You can tell a lot of care goes into the upkeep. The staff were incredibly friendly and always happy to help. The location is peaceful, just a short walk from the beach, and perfect for relaxing. We’d definitely come back and highly recommend it to anyone who values cleanliness and a calm atmosphere.

Nothing

Cosy place with great view

nothing in particular

Very clean, prime location, nice and happy people

All was good, i like everything

The hotel is spotless and well maintained. Super friendly staff, well prepared food and top service. The room very nice and well cared for, always clean and fragrant. A very pleasant surprise indeed. I would go back immediately, Everything perfect

The location is great, right on the beach with stunning view. The staff were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. The hotel was new, and the rooms were clean. The only downside was that there were occasional power and Wi-Fi outages, but this seems to be a common issue across the entire island. Overall, everything exceeded my expectations, and I would highly recommend this place.

On the beach

The internet

phenomenal place near the beach. the rooms are incredibly big and clean, the staff clean every day... they are very kind. the room has a refrigerator and a kettle. very nice place for a long vacation, recommended

Nice area, people ,not too busy so if u want quiet then this is the place . It’s low tide every day , but every day it’s different , but we didn’t have problem with that because we want to experience that also Swimming pool is good as well, specially when u have kids. If u need anything the stuff are very helpful . We enjoyed our stay , for that budget was perfect