Reviews of Karpatski Hotel & Spa

I loved the spa

The location was really great, very close to the ski lift.

Spa zone was overwhelmed with people, wet floors, so everyone could slip and the hotel opened only 1/3 of the pool, so it was very uncomfortable to swim with all other people around

Location, staff, restaurant

Very bad story with Ski Room… somebody stole our ski boots from Ski Room. And it is not a surprise as the Ski room is outside the hotel with completely free access to it from the street, so any person can easily get inside, take whatever wants and easily leave …

The breakfast is really good, for each of the 3 days we tried something different. The staff is very friendly and welcoming. It's a comfortable place to stay.

There were no extra pillows; only 2 small ones, 1 for each one of us. No air conditioner. We would have liked more if the sauna and the lounge opened till 11 pm or 12 pm. It's the time were really everyone wants to relax and enjoy a bit of shisha or 10 mins Jacuzzi. But they close at 9 pm, which really sucks.

Nice hotel with a great location. I'd like to thank the admin girl very much. When we arrived at the hotel, it found out that the room is located on the first floor with no view from the windows on nature at all, but again thanks to the admin, she changed the room with no extra payments. Breakfasts are great, plenty of everything. Close to the ticket office. There are restaurants and a small shop near by. Pay attention to the view from the room, because it depends on the type of your booked accommodation.

Breakfast are limited, but overall you can find something to feed yourself. Location is 50m from ski elevator which makes it perfect for skiing with kids. Different parking options are available.

No elevator, you need to move your staff to the 3rd floor in hands. You have to go outdoor in order to get to the SPA. Skii room is not comfortable (dark and cold) and doesn't have capaciity for staff of all visitors.

Absolutely nothing!!

Everything , food was awful , facilities were awful all staff were rude and not attentive! ...I will never stay there again....I work for Hilton hotels and this was by far the worst place I have ever stayed!!

The location

The Spa was not clean . You could easy see a lot of dirty particules in jacuzzi. It was not pleasant to see … I have reported the incident to the staff, I believe they acted immediately.

Good facilities and service, value for money 👍

Pleasant staff, fantastic views

Good SPA: three saunas + jakuzzi. Large pool. Although tropical shower didn't work.

Not very comfortable room: no A/C, malfunctioning fridge, leaning walls that you'd bump into when sitting on a sofa or lying on a bed, uneven floor surface. Poor cleaning service: one day they just didn't come, on another day they only vacuumed the floor - didn't change the towels, didn't wash the cups, etc. Breakfast starts too late - at 9am Reception is from 9am to 9pm - you can't reach them even by phone beyond those hours, so you are actually not taken care of. Sometimes they ran out of towels at the pool.