Reviews of Hotel Acacia View
Kampala 3, 29990 Kampala, Uganda
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBig spacious room
Nothing at all!
Hello Justine, Thank you for staying with Hotel Acacia View. We are glad that you had a nice stay with us and we appreciate your wonderful review. We are looking forward to hosting you more and more. Best regards, Management,Hotel Acacia View.
Hello Justine, Thank you for staying with Hotel Acacia View. We are glad that you had a nice stay with us and we appreciate your wonderful review. We are looking forward to hosting you more and more. Best regards, Management,Hotel Acacia V… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe location is great, very close to Acacia Mall. The breakfast is good. The views from the room were good. The staff are very helpful. Very good value for money.
The water pressure and WiFi strength at the top floor could do with improvement. TV wasn't connected.
Hello Eusebio, Thank you for staying with us and we are pleased that you enjoyed your stay at Hotel Acacia View. Improvement will be made especially concerning the Wifi and the TV. We are looking forward to host you more and more. Best regards, Management, Hotel Acacia View.
Hello Eusebio, Thank you for staying with us and we are pleased that you enjoyed your stay at Hotel Acacia View. Improvement will be made especially concerning the Wifi and the TV. We are looking forward to host you more and more. Best rega… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect, walking distance to Acacia Mall, Kampala Fair. Staff was kind, manager is a person to talk to, especially if you like coffee.
Breakfast and coffee were not so great, but, if you have time to go out - you actually don’t care. They are willing to make espresso from moka pot, you just need to know they have it :)
Hello Nevena, Thank you for staying with us and also we appreciate your wonderful review. We are glad that you enjoyed your stay with us. Sorry for the coffee that wasn't perfect as you expected it but it will be great next time you are here. Warm regards, Management, Hotel Acacia View.
Hello Nevena, Thank you for staying with us and also we appreciate your wonderful review. We are glad that you enjoyed your stay with us. Sorry for the coffee that wasn't perfect as you expected it but it will be great next time you are… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewValue for money, location near Accacia Shopping Mall
The address of the hotel provided in Booking.com is incorrect and suggests much better locatuion then in reality
Hello Wioletta, Thank you for choosing to stay with Hotel Acacia View. Hope you enjoyed your stay? The issue of the location is well noted and it shall be worked upon.Thank you. Best wishes, Management,Hotel Acacia View.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe staff was very friendly and helpful. The place was located near to our workplace and it was absolute value for money. Also good to know is that they can arrange airport pickup
The matrasses were very hard.
Hello Hilly, Thank you for staying with us. We are glad that you enjoyed your stay at Hotel Acacia View. We look forward to hosting you more and more. Kind regards, Management Hotel Acacia View.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewgood
Dear Nimes, Thank you for choosing to stay with Hotel Acacia View. We are gland that you had a comfortable stay while with us. We are looking forward to hosting you more. Kind regards, Hotel Acacia View Management.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewLovely place. service and stuff are top notch. I felt the professionalism and friendliness of the stuff, needless to say about the great value of the money, I recommend Acacia for everyone.
Dear Yadiel, Warm greetings from Hotel Acacia View. We are pleased that you enjoyed your stay with us and we are looking forward to hosting you again.Thank you for the nice review and rating as well. Best wishes, Hotel Acacia View Management.
Dear Yadiel, Warm greetings from Hotel Acacia View. We are pleased that you enjoyed your stay with us and we are looking forward to hosting you again.Thank you for the nice review and rating as well. Best wishes, Hotel Acacia View Managemen… Show more