How it appears online like the pictures look different from the the place

The receptionists were so good and accommodating .

Stayed in August 2025

The road is my major concern,nothing else

It was cozy, comfortable and I felt safe Breakfast was tasty Staff were very helpful and friendly The pick up from the airport was smooth and the driver was so nice

Stayed in May 2025

The dust road, on the way to the hotel...

I like the fact that the room that I saw on the photos was the same I see in live, I also like the design of the hotel in general, and the food😊

Stayed in January 2025

The deluxe room is too basic. Too small for 2 and limited space to keep your belongings if you are staying for a few days.

All staff are very friendly and polite. They made us feel welcome. We arrived at 1pm and was dying for a hot drink. Abdullah was so kind and made a lovely cup of tea for us.

Stayed in September 2024

No wifi connection in the rooms more distant from the stairs. Noise coming from the street.

Conveniently located near the Entebbe-Kampala Expressway / Entebbe Road. Hot water. Carparking available. Friendly staff.

Stayed in August 2024

The position of the toilet in the bathrooms was not the best, it limits the bath space.

The facility is new but there is some improvement that could be done better.

Stayed in November 2023

Not being able to choose what i would like for breakfast.

It was a nice modern hotel and I felt comfortable.

Stayed in September 2023

Access road..was a challenge, hope . government will work on it.

The hospitality and customer service was exemplary

Stayed in August 2025

N/A

The comfort of the rooms

Stayed in June 2025

I had a very disappointing experience at this hotel. Although I booked a suite, the room was not properly cleaned,…. there were cobwebs in the corners and housekeeping had to come after I checked in. The bathroom has no separation between the toilet and the shower, which makes bathing uncomfortable. The hotel does not accept cash payments in U.S. dollars, which was not clearly communicated beforehand. Considering Booking.com is a trusted platform, the hotel should be more transparent and consistent with their payment policies. Furthermore, the manager came to my room early morning the next day to collect payment even when I was going to stay for one more day. This was impolite and unprofessional, and gave the impression that they are trying to be vindictive just because of the payment issue on the previous day or they didn’t trust me to pay, which left a bad feeling. On the day of check-out, hotel staff again came to my room early morning twice to remind me of the check-out time, even the manager once, which felt intrusive and unnecessary. Totally unprofessional behaviour. There are no phones in the rooms, making it difficult to contact the front desk or request assistance. Overall, the hotel does not prioritize guest comfort. The location of the hotel is very unpleasent because of the surrounding area, and there is lot of noise at night, making it hard to sleep and get any rest. I would not recommend staying here.

The hotel seemed to have new facilities. The gym was good.

Stayed in June 2025

Mmm...

Mmm....

Stayed in June 2025

It's nice hotel near to the facility and easy to access ,it was clean,and quite ,and the staff was nice ,its good option to stay in entebbe

Stayed in April 2025

Please provide visible signage from the main road. It was a bit difficult to locate the hotel especially since we arrived at night.

Staff were amazing, with a great sense of hospitality. They endeavoured to meet our needs at all times. The rooms were spacious and clean. The breakfast service was exceptional: we were offered light snack and juice before the breakfast we had ordered, which we found very pleasing. The view in the lounge was truly aesthetic, giving a refreshing atmosphere - such an amazingly designed interior. The hotel was also very close to Entebbe Airport, making it a convenient place to travellers.

Stayed in February 2025

Nothing

The place was as described and I received excellent customer service throughout, the staff are friendly and helpful.

Stayed in January 2025

The staff was very nice and accomodating, specially Joan, she went out of her way to see that I had everything I needed

Stayed in December 2024

The location is disappointing, but once you get inside they more than make up for it. It is close to a nice mall, the beaches, and the airport (you drive past the most beautiful view on the bridge heading to the airport) - so it is a compromise I would make again. The curbless shower was disappointing though - I wish they had made more space for a partition in their design.

Amazing staff - they respond to any sign of discomfort to try fix it - Joanna is the sweetest, and the lady by the bar is efficient! The room - large, comfortable (I was upgraded at no cost due to a Wi-Fi glitch) . I loved the modern aesthetic - mirrors and art. Close to the airport - maybe a ten no more than fifteen minute drive (estimate).

Stayed in November 2024

The hotel was not even 2 stars, the breakfast was terrible, we wanted to pay dollars, but they changed it much lower, which unfortunately we took, so we changed the dollars in the market to pay for the hotel. Overall, the hotel was terrible.

Stayed in October 2024

No complaints

The property is very clean and the staff is friendly

Stayed in September 2024

No lines to dial reception

Stayed in August 2024

Close to the airport, fantastic shuttle driver, manager, chef and all staff. Room was clean, food was incredible and all the staff were great

Stayed in July 2024

Road leading to hotel was muddy when it rained - but that's normal for the area.

Customer service at the hotel was exceptional by all staff. Food was good value, good portions, and freshly made. 7 minute drive to central Entebbe

Stayed in July 2024

They say they provide free shuttle to&from airport but how should it be my problem when they have issues with their shuttle?They should arrange it for you and pay and not you paying.I have to pay for it,so they failed to provide the service they said they provide.Breakfast also,they say they provide but I was not provided and the lady was just annoyed in the morning,so they should stop lying while advertising their hotel

Room was clean

Stayed in October 2023

did not stay . we arrived at 2 am and knoecked on the gate etc and tried all means to wake up the receptionist . But nothing happened so we left the place

Stayed in August 2023

The location is very hard to locate and the area where lt is located

The breakfast was great and the stuff were very friendly and all of them are customer oriented.

Stayed in September 2023