Reviews of Canary Hotel Kampala

Dear Samuel, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at Canary Hotel from our warm staff to the comfy beds and delicious food. Cleanliness and organization are things we take great pride in, and your feedback means a lot to us. We can’t wait to welcome you back again soon! Front Desk Team lead Kato Paul

Dear Samuel, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at Canary Hotel from our warm staff to the comfy beds and delicious food. Cl… Show more

Dear Mark, Thank you for sharing your feedback and for your kind words. We’re truly sorry to hear about the issue with the shower flooding during your stay. Please accept our sincere apologies for the inconvenience. We’ve already taken steps to address the matter with our maintenance team to ensure it doesn’t happen again. We hope to welcome you back soon for a more seamless experience. Warm regards, Paul Front Desk Team Lead Canary Hotel

Dear Mark, Thank you for sharing your feedback and for your kind words. We’re truly sorry to hear about the issue with the shower flooding during your stay. Please accept our sincere apologies for the inconvenience. We’ve already taken st… Show more

Dear Mark, Thank you for your kind words and for appreciating the cleanliness of our hotel. We’re glad you enjoyed your stay! We’ve noted your feedback about breakfast and will definitely look into ways to improve it for an even better guest experience. Looking forward to welcoming you again soon! Warm regards, Paul Front Desk Team Lead Canary Hotel

Dear Mark, Thank you for your kind words and for appreciating the cleanliness of our hotel. We’re glad you enjoyed your stay! We’ve noted your feedback about breakfast and will definitely look into ways to improve it for an even better gu… Show more

Dear Ms Erina Thank you so much for such beautiful words! We're thrilled to hear that we were able to make Mr. Hubert's stay a comfortable one.. It is pleasing to hear that he found our staff friendly. We wanna say it was a privilege having him with us as well. We look forward to welcoming him back again soon! Warm regards, Kato Paul Mawanda Front Desk Team Lead

Dear Ms Erina Thank you so much for such beautiful words! We're thrilled to hear that we were able to make Mr. Hubert's stay a comfortable one.. It is pleasing to hear that he found our staff friendly. We wanna say it was a privile… Show more

Dear Micheil, Thank you for taking the time to share your experience with us. We're truly delighted to hear that you felt well taken care of by our front desk team, and I’m especially grateful for your kind mention—it was a pleasure assisting you! We’re sorry to hear that your experience with the laundry service didn’t meet expectations, and we’ve taken note to investigate and improve in that area. Regarding the noise from the nearby bar, we understand how disruptive that can be, and we’re actively exploring ways to minimize its impact on our guests’ comfort. We sincerely appreciate your feedback it helps us grow and we hope to have another opportunity to welcome you back for an even better stay. Warm regards, Kato Paul Mawanda Front Desk Team Lead

Dear Micheil, Thank you for taking the time to share your experience with us. We're truly delighted to hear that you felt well taken care of by our front desk team, and I’m especially grateful for your kind mention—it was a pleasure as… Show more

Dear Joel, hank you for your kind words! We’re so glad you found our team friendly and helpful Fatie will be especially happy to know she made a positive impression. We look forward to welcoming you again soon! Warm regards, Kato Paul Mawanda Front Desk Team Lea

Dear Joel, hank you for your kind words! We’re so glad you found our team friendly and helpful Fatie will be especially happy to know she made a positive impression. We look forward to welcoming you again soon! Warm regards, Kato Paul … Show more

Dear Reagan, Thank you so much for your lovely feedback! We're delighted to know you enjoyed the charm of our property, the friendliness of our team, and our great location. It was a pleasure having you with us, and we look forward to welcoming you back soon! Warm regards, Kato Paul Mawanda Front Desk Team Lead

Dear Reagan, Thank you so much for your lovely feedback! We're delighted to know you enjoyed the charm of our property, the friendliness of our team, and our great location. It was a pleasure having you with us, and we look forward to… Show more

Dear Gilbert, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services. We’re sorry to hear that the number of towels provided did not meet your expectations, and we appreciate you bringing this to our attention. Please rest assured that we will review our housekeeping standards to ensure this is addressed promptly for future guests. Regarding the sheets, we apologize if they did not meet your comfort standards. We regularly replace our linens, but we're going to double-check the condition of the sheets so as to provide a high level of comfort for all our guest. Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Regards Kato Paul Mawanda Front Desk Team Lead

Dear Gilbert, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services. We’re sorry to hear that the number of towels provided did not meet your expectations, and we a… Show more