No lift

The caring of the customer and the cleanliness of the rooms

Stayed in August 2025

👊🫶

Stayed in July 2025

The front desk girl, who works the day shift, was very low energy, bad manners, and unprofessional. She acted like everything we asked in terms of service was a nuisance and always seemed very annoyed that she had to help us. My fiance and I never have issues with other staff who are friendly. This is not our first encounter with this same young lady. We have stayed here before. She has the kind of bad energy that ruins your entire stay. She's not good for business. The front desk is the most important area in a hotel because they are the gatekeeper who set the entire mood of a customers' stay. Im a US Merchant Marine, and I stay hotels all over the world. Her bad attitude ranks as the worst I've experienced. This will be our last stay at the Galaxy.

I like the accommodations. The location is good and central to everything. Free Breakfast and Room Service. Nice Roof top restaurant.

Stayed in June 2025

Double rooms should have two beds, sharing beds was uncomfortable. Serving of breakfast was kind of slow, there's more room for improvement

The staff were really friendly. Special mention to Keen, Serah and Sylvio. The rooms were spacious and had all the amenities required.

Stayed in June 2025

The place has been my favorite. The hotel is very nice decent, and very beautiful rooms Honestly this place could do better with improved d.sk services. The night receptionist is a very nice gentleman, very helpful and the restaurant lady is the best!.

Stayed in May 2025

Booked via booking.com in USD but at the reception I was told that they only accept UGX. So they took my UGX but at a very bad exchange rate. Making 5% profit extra by charging UGX instead USD is not a good idea. Loudry service is good but overpriced.

The workers are friendly.

Stayed in March 2025

Was good stuff

Stayed in April 2025

Right in town, but still noise in low levels while inside the room, transportation is so.easy to.get, but Boda Boda (motor cycles) is better choice due to the heavy jams in that part of the town

Stayed in March 2025

There was noise outside

Everything was awesome

Stayed in February 2025

no mirror in the room, noisy location that's industrial

neat, big room, great facilities

Stayed in February 2025

Ur pizza was toothsome and yummy

the breakfast was scrumptious at well-suited location

Stayed in January 2025

Random noise from neighbouring welding workshops and cars since the hotel is located in the middle of two busy roads

Racheal at reception was really welcoming and professional,the rooms were clean, room service is available at no extra cost and breakfast was not bad

Stayed in January 2025

The location is noisy

The room was clean, the other receptionist was good but the other one was so moody

Stayed in December 2024

Breakfast

Good location

Stayed in December 2024

Bed are small,,some rooms had no Fan😔

Reception Very helpful 😊

Stayed in November 2024

The flexibility in the restaurant. I could not exchange saucidge + chip for omelet. Extending one night at site was confirmed by recption, then rejected while having breakfast, confirmed again, rejected again while working in the room and then in the end their problem was suddenly solved, so confirmed again. Very annoying and disturbing. A bit noisy due to a bypass (illegal??) directed by a guy with a refery whistle. Is ear drums must suffer.

the bathroom was decent and working

Stayed in November 2024

Noise but was fine slept good

View from top very nice and food was also very good and comfortable place

Stayed in November 2024

Motel is located in a very noisy area where there are machine mechanics working on construction equipment. The intercom wasn't working.

The staff are professional, and the facility is clean. Wifi was very stable.

Stayed in November 2024

The location was a bit noisy. When we left the hotel to go shop or something, we were asked to leave our room keys. That was odd to me, I don't know if it is the policy in the country or just the hotel.

The place was clean and great and the breakfast served was tasty

Stayed in October 2024

The bed is too small for 2 person

Staffs are cordial

Stayed in November 2024

too much noise, hard & risky to cross the rood due to traffic.

Motel staff are good 👍

Stayed in October 2024

Too much sound it is difficult to rest

Clean & at agood location

Stayed in October 2024

The breakfast was really nice and the staff are also very effective

Stayed in September 2024

The noise from the metal works and some loud music was a distraction. No water was provided in the room and no iron as advertised. The breakfast needs to be varied.

The Staff were professional and accommodating. The bed was comfortable.

Stayed in August 2024