The resort is a peaceful oasis from the rush of the city. The staff were extremely friendly, welcoming and accomodating. The rooms were clean, comfortable and of a high quality. The breakfast area and the pool space were calm, relaxing and a great place to unwind. The breakfasts were good with lots of fresh fruit and fresh juices, good coffee and options for hot food which I did not use. The location of the resort means that it is easy to get to most places in Kampalal and also from Entenne airport. Lots of great restaurants and things to do nearby.

Stayed in August 2025

No so much I didn’t like but the speed of meal prep could be faster at times. Huge portions.

It has a quiet, understated ambience - the upper deck is a refuge from the chaos outside!

Stayed in July 2025

Overall it was fine.

The staff was very friendly and the hotel is nice. Mrs. Phiona, the receptionist was very helpful.

Stayed in April 2025

Nice place, quiet, secure But very basic breakfast

Stayed in April 2025

N/A

good facility, friendly staff.Very helpful staff. They allowed me to have a late check out. much appreciated.

Stayed in April 2025

The food menu was limited and the rooms could use: a smart tv and, nets behind the curtains to provide privacy when the curtains are opened

The staff (Gracious and Co.) and the location were great. The room was spacious and the lounge above the restaurant is a good space to read a book or catch-up with emails.

Stayed in April 2025

I find the breakfast a bit pricey, though innovative (e. g. avocado) there could be a degree of flexibility of combination.

I have been staying here repeatedly. Staff are friendly and helpful. I enjoy the pool, the ambience (quiet, with a nice look over the valley) and it is very centrally located.

Stayed in March 2025

Water pressure in the area does vary a bit. Not sure that the venue can control that. Wifi was OK but a bit slow at times.

An oasis of tranquility yet centrally located. Food very good (breakfast and dinner).

Stayed in February 2025

Unfortunately some of the amenities are basic. The gym is fit for purpose but the swimming pool is unusable. The water looked stagnant and dirty. The restaurant is also quite expensive and the food is average at best. We hoped to eat in every night to avoid having to go out after returning from work but that wasn’t possible- we had to find good, cheaper local alternatives

The property is clean, the rooms are comfortable and a relaxing getaway from the hustle after a day working. The staff are very attentive, polite and happy to help.

Stayed in November 2024

The menu is very healthy but a bit limited. Some traditional Ugandan food would have been welcome. Also the wine selection could be expanded but this is said as a Cape Townian.

The property is quite close to the golf course and in the centre of town accessible to banking centres and commercial centres and main roads to Entebbe. I liked the quietness and tranquility of the place and the friendliness of the manager Dumi.

Stayed in November 2024

Sound insulation needs to be improved. Noise from corridors can be heard so clearly

The staff as always are the distinctive feature

Stayed in September 2024

A bit more choices for the breakfast buffet

Warm and friendly atmosphere as well as the cozy environment. The staff are extremely friendly (I was even able to get a late night snack on arrival after a very long flight)

Stayed in August 2024

the bed was hard. the tv didn't have enough channels

we liked the food. we liked the customer care

Stayed in August 2024

parking is tight inside. food is not really value for money, breakfast is fine

Location, interior

Stayed in September 2024

Very friendly and helpful staff. Great place to get your bearings in Kampala

Stayed in September 2024

Very nice and easy to get by

Stayed in August 2024

Some difficulties with the WiFi connection in my room, particularly in the evening hours

Very convenient and easy to walk to; comfortable dining facilities; gym facilities were fit for purpose; and clean and comfortable room

Stayed in August 2024

Very cozy hotel in a great location in central Kampala.

Stayed in August 2024

Beautiful, Quiet and comfortable and the food was good

Stayed in August 2024

I would have preferred Stronger wifi

The staff and the service

Stayed in July 2024

Overall rooms and facilities are quite dated. Temperature control in the shower was challenging - either boiling hot or cold but nothing in between. Rooms were noisy - minimal soundproofing so anyone chatting in the corridor sounded like they were in the room with you. The buffet breakfast was a bit of a letdown and it was disappointing that there was not the option to order from the a la carte breakfast menu even if paying.

Lovely garden setting which felt like an oasis in the middle of the city. Staff were friendly. Very reasonable room rate.

Stayed in July 2024

The gym facility could be improved.

The staff are very friendly and helpful.

Stayed in June 2024

The breakfast did not really have variety and was basic

The breakfast can definitely be better.

Stayed in June 2024

The Card Swiping POS machine was not functioning and no alternative option was available except cash payment. This was time consuming, I had to move in the city to find an ATM and collect cash! There is need to improve the monitoring of room cleaning. Some locations in the room where overlooked!

The hotel design is enjoyable, the rooms are good and provided with the necessary items. The place is quiet in a busy Kampala. Good staff! The waiting time in restaurant was good, with an adapted menu!

Stayed in July 2024