The rooms are a bit crowded

The staff is friendly and the atmosphere is great + there's hot shower

Stayed in August 2025

Quiet place. Good security. Friendly staff

Well located to where we were doing business.

Stayed in August 2025

My bed was a little uncomfortable and no fan in room.

Staff is great, dogs are the best, breakfast is great, area is great, shower is good.

Stayed in July 2025

It was very weird to be told that the hotel has their own dollars rate which is higher than the bank and the money exchange places. The bathrooms needs more attention and to be cleaned regularly.

This is a beautiful place , very relaxing very comfortable, good WiFi, delicious and adequate breakfast. The view it's great and perfect to be in the garden with other travellers. The staff team, especially the receptionists are very welcoming and professional. I highly recommend this place.

Stayed in July 2025

Shower

Great breakfast. One staff member was super helpful and helped me plan the whole next leg of my journey. He put me in touch with someone near my next destination for accommodation in a great location and helped out with the bus. Good rooms with mosquito nets. Good safe location near lots of shops. Great first point of call when landing in Uganda.

Stayed in July 2025

Nothing

The ambient environment

Stayed in July 2025

Location

Everything is acceptable at such an affordable price

Stayed in June 2025

Location is up the hill so quite a walk, a little bit scary at nite

Staffs are really friendly and helpful Room is clean and quiet Toilet is clean

Stayed in June 2025

I wish they packed my breakfast to go. A fruit.. Anything! But I don't hold it against them. It's all good. I believe they will do better next time

Friendly staff and cute dogs. Good location. I think they can benefit from a sign post for easy directions. The room was clean and comfortable. Clean bathroom. Nice views of Kampala. I will definitely stay there again!

Stayed in June 2025

It's a quite place , with good security and goof care

Stayed in June 2025

The noise in the nearby construction...

We enjoyed our stay very much. The room we stayed was surprisingly very spacious, comfortable, and equipped with essentials like mosquito nets, hot water, free Wi-Fi, and access to a shared kitchen with modern appliances (oven, microwave, fridge). The breakfast was our highlight, freshly prepared with local specialties like Ugandan coffee, fruits, and well-flavored dishes like omelets and Irish potatoes.. We loved the Rolex most. The staff was amazing, friendly and very warm to us. Not to mention the lovely dogs. It's a 5 minute walk to Acacia Mall, another highlight. It is a fantastic option if you are looking for a homey, community driven stay perfect for solo travelers or those looking to meet other travelers. I recommend it for its welcoming atmosphere, prime location, and great value of money.

Stayed in June 2025

Am not a dog lover, but I didn't mind them because I knew I was not going to spend much time there. The dogs looked friendly, though. The place is not easy to find, but my driver had to ask the locals for directions. Pin location lost us. The place is quiet at night but during the day it is super noisy. You can't rest during the day. There's lot of constructions close by. My room was also close to the staff room. During the day, I could not sleep because the staff were passing by my window a lot.

I loved the breakfast. But I got to it once due to commitments. The chef was for ever smiling. My room was close to the kitchen so I got chances to interact with him. They offered to keep my breakfast coz I was going out before breakfast time 8ck. The place is not easy to find but my driver had to ask the locals for directions. Pin location lost us. I loved my private bathroom. The kitchen is a sharing kitchen with all the essentials.

Stayed in June 2025

We had the bungalow near the entrance, and because it was made on a hill, the bed was slightly slanted. The bedding could use a refreshment as it was quite uneven. The kitchen stove could use some upgrading as well as it doesn’t work that well when cooking.

It’s in a great area up the hill with very scenic common space. The staff were all friendly and helpful. It’s a larger guesthouse/hostel so the hostel vibes are there, which could be a good thing or bad thing depending on what you are looking for. They have a chef that cooks breakfast for everyone in the morning with generous portions. It was super delicious and they change the menu. The dogs are absolutely adorable!

Stayed in May 2025

It’s outdated, really could use some renovations because there was absolutely nothing “Luxury” about Acacia.

The view of the lake and the staff was amazing! Really enjoyed a chat with the girls and their willingness to help. The service impeccable

Stayed in May 2025

Just a small confusion that needs to be corrected on booking.com to avoid surprises. I booked a 4-bed dorm, but ended up staying in a 9-bed dorm, as it is not specified/described on booking.com that the 4-bed dorm is exclusive for women.

All the staff at the hostel are super helpful and friendly. The wifi is fast and works in all the rooms. The breakfast prepared by the hostel staff is amazing. The location is also great, about 10 minutes walk to a big shopping mall, restaurants and supermarkets. It is possible to wash your clothes for a fair price.

Stayed in May 2025

Friendly environment with a good service

Stayed in May 2025

None

The personal space

Stayed in May 2025

Staff was very nice, breakfast was delicious.

Stayed in May 2025

The curtain of the window was a little short, so I was worried about outside even the curtain was closed.

I met various foreigners and enjoyed talking to them

Stayed in May 2025

Really friendly and helpful staff, nice location next to the mall, AMAZING breakfast, nice outdoor place to work with the view of the city, also lovely people who stays here

Stayed in April 2025

The 4 bed dorm I had booked turned out to be a 9 bed dorm. The error has been dealt with now supposedly though, and I've been upgraded to a cute little cabin.

Good vibes, social place and nice breakfast, as well as the possibility to cook for yourself. If you need to work there's sufficient space and good enough wifi. Oh and 2 very lovely dogs.

Stayed in April 2025

the breakfast was delicious.

Stayed in March 2025

We booked a queen bed deluxe room. Everything is fine but the room was very small and the washroom was not comfortable. Good location with average breakfast. value for money 🙂

Stayed in April 2025

The boda drivers sometimes didn’t know the place so I usually just took the boda to the Acasia mall and walk from there - max 5 min uphill. I didn’t mind the walk, just for you to keep in mind :)

I really enjoyed my stay here, very nice garden, bathroom and common areas were cleaned regularly. Great breakfast! The staff (with one exception) was super nice and helpful! We had some issues with the rain after a strong storm but John was very quick to find a solution for us. There is a good Indian restaurant, a cafe, mall and supermarket within walking distance.

Stayed in March 2025