Reviews of Nile Front Cottages
Plot 26A Nile Cresent, Jinja, Uganda
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe serenity, hygiene and ambience was amazing and the the staff were caring
I paid in the local currency but their exchange rate was fixed and very exorbitant, notwithstanding that they mention on booking.com that they apply the market rates. To put it to context, the market rate on 20.08.2025 was between Ugx3520 and Ugx.3550 for 1 USD. However, they insisted that they have a fixed rate of Ugx. 3800 for 1 USD. I therefore recommend that these payment terms are included on booking.com or otherwise specified to the visitor ahead of the trip to enable the visitors make informed decisions.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewI didn’t like the breakfast
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewThey were very helpful as I travelled with my cat and they supported me fully in this.
The ordered dinner was lot of food, however, the combination was a bit funny and it was a bit salty. I am not sure, if it was prepared in the venue or it came from somewhere else. I asked for vegetables and got a lot of fresh veges, which was very good.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewExpensive for that place
No bar and no good food
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewSerenity and exclusiveness
None
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewPlace is clean and very quick to access
Cleanliness
Dear Julian, Thank you for visiting us and we were honored to have hosted you.
Reviewed: 17 February 2025 · Stayed in November 2024
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewThis is my 5th time in Uganda and such a hotel and reception I have never experienced . The reception was unfriendly ! We did not feel welcome . The food we ordered was not what we asked for and they just let everything go their way . Unprofessional to our feeling ! First and last time !
Hello Anke, thank you for taking the time to share your feedback. We regret that you did not enjoy your stay, this is unusual and far from the experience our guests ought to have. As you will notice, feedback from other guests during the same period of your stay are very positive. We regret that there was a mix up in your food order. This has been addressed accordingly. We understand that at checking in you requested a cottage for your tour guide at discounted rates below which we are unable to accomodate him. If this is the reason you felt unwelcome, we hope to communicate better next time. We would appreciate to receive more feedback via email info@nilefront.com to assist make your next stay better.
Hello Anke, thank you for taking the time to share your feedback. We regret that you did not enjoy your stay, this is unusual and far from the experience our guests ought to have. As you will notice, feedback from other guests during the sa… Show more
Reviewed: 9 February 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewService was excellent,Staff was very friendly,Nice food
I expected more of the lake view described in the amenities
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe staff is very welcoming and patient, the heavy breakfast, the water view etc
Their WIFI is on and off
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewAfrican artist touch
Internet is quite slow
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe good amenities provided in the room. The balcony was nice and had a good view of the lake.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe ambiance and it was clean
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewEverything
None
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewQuiet and calm Serene Friendly staff , homely feel
May be approach roads But property do not have control
Dear Mr Ravi, thank you for your positive response. we are delighted to hear from you and hope to see you again soon.
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 November 2024 · Stayed in November 2024
Verified reviewIt was nice and cozy for a couple and will go back
Upkeep of the buildings
Dear Jean, thank you for your positive review. we are delighted to hear that enjoyed your stay with us.
Reviewed: 27 November 2024 · Stayed in October 2024
Verified reviewIt was good, but was a little late.
Our room has some issues and we had to switch in the middle of night. staff was cooperative in replacement of room though.
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewWorst customer experience as the hotel cancelled our booking (after a short notice of a few hours that we didn't see because we were at work) just to make profit by booking someone else for more $$ as it was Nyege Nyege festival We already went to Nile Front Cottages but the incredible unprofessional way you handled this forbid to use this facility ever again
Hello Janyce, we regret that we were not able to host you this time. Please accept our apologies for the inconvenience caused. We tried to contact you to confirm your booking and didnot get a response. In the past, we have suffered significant losses holding unsecured bookings on festive days only for clients not to turn up. As a small boutique-hotel with only 9 cottages, any No-shows contributes more than 10% loss in revenue. Other guests have understood this and gladly paid upfront for peak /Festival days. It is unfortunate you were not able to respond and make deposit prior to your arrival. We regret this, and hope to make your next experience with us smoother and better.
Hello Janyce, we regret that we were not able to host you this time. Please accept our apologies for the inconvenience caused. We tried to contact you to confirm your booking and didnot get a response. In the past, we have suffered signifi… Show more
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewSerene, clean and has good food.
The room was next to a slightly distant bar/hangout joint. So we could slightly hear the music. But the rooms further down wouldn’t hear a thing.