Reviews of Romeos Hotel Luzira Kampala 2 stars
135 Port Bell Road, Kampala, Uganda
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewThey have a full package, gym, spa. The staff are welcoming and respectful.
Poorly located mirrors in the rooms😀
Thanks so much Mastula. We shall improve on that. we do appreciate.
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewThe cleanliness was on point.
They supercharge clients. They don’t accept payment listed on the bookings app. They are also slow to check you in. For the room, bathroom is small, shower water comes slow, lights are so dim, sockets are far away from the bed, and there is noise around. Location is also far away from the CBD (take note of that).
Thanks so much for the review Mr. Steve. The guest is supposed to pay same amount as stated on the booking.com platform/booking.com ticket and no extra charges .The slow check in only happens when there’s too much traffic of clients but we shall try as much as possible to increase on speed for customer’s satisfaction. In the bedroom our light set up is dim lights which are favorable for sleep as compared to bright lights . Adjustments are to be made about the sockets and also about the noise sound proof or echo barriers are considered to be put in place for customer satisfaction.
Thanks so much for the review Mr. Steve. The guest is supposed to pay same amount as stated on the booking.com platform/booking.com ticket and no extra charges .The slow check in only happens when there’s too much traffic of clients but… Show more
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewthe facilitys is good but room is samll and some distablence
bar and restarent and staff
Kiran, we welcome your comment and we are open for improvements and indeed we shall consider the concerns you have highlighted. Thanks so much