Reviews of SamWeb Bed and Breakfast
Bombo Road Opp. Orient bank Ltd Kawempe Branch next to Desire beauty products, Kampala, Uganda

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Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewFair value for the prize. The staff was friendly and helpful, the whole place was pretty and clean. There is a nice garden to have a breakfast
The area was surronding quite busy.
Dear Jana, Thank you for taking the time to share your feedback and for rating your stay with us. We’re pleased to hear that you found our team friendly and helpful, and that you enjoyed the cleanliness of the property and our garden area for breakfast. We also appreciate your comments regarding the surrounding area and coffee offering. Your input is valuable and helps us identify areas where we can improve the overall guest experience. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future. Kind regards Management
Dear Jana, Thank you for taking the time to share your feedback and for rating your stay with us. We’re pleased to hear that you found our team friendly and helpful, and that you enjoyed the cleanliness of the property and our garden area … Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 April 2024 · Stayed in February 2024
Verified reviewReviewed: 19 November 2023 · Stayed in November 2023
Verified reviewClean place and friendly staff.
The website says rooms have air conditioning but there was nil only a small fan was provided. Breakfast was monotonous a bit of change would be lovely.
Dear Tsitsi, Thank you for taking the time to share your experience at Samweb Bed and Breakfast. We’re so glad you found our place clean and our staff friendly — your kind words are truly appreciated. We also thank you for your honest feedback regarding the air conditioning and breakfast variety. We sincerely apologize for any inconvenience caused and are currently reviewing how this is communicated on our website to ensure guests have clear expectations. Your suggestion about adding more variety to breakfast is valuable, and we’ll certainly take it into consideration as we continue to improve our offerings. It was a pleasure having you with us, and we hope you’ll consider staying with us again in the future — where we aim to help every guest relax, refresh, and rejuvenate. Warm regards, The Samweb Bed and Breakfast Team Relax, Refresh, and Rejuvenate
Dear Tsitsi, Thank you for taking the time to share your experience at Samweb Bed and Breakfast. We’re so glad you found our place clean and our staff friendly — your kind words are truly appreciated. We also thank you for your honest fee… Show more
Reviewed: 2 September 2023 · Stayed in September 2023
Verified reviewGood communication and staff were great. A good stopover on the main road to Kampala. Clean and big rooms. Comfortable bed. Good breakfast. Place has a nice garden too. Secure parking available.
Only downside was our key card wasn't working. No big deal as we only stayed one night.
Dear Josephine, Thank you so much for your kind review and for choosing to stay with us at Samweb Bed and Breakfast. We're very happy to hear that you enjoyed a comfortable stay and appreciated our clean, spacious rooms, good breakfast, and the peaceful garden setting. It’s also wonderful to know that our team’s communication and service made a positive impression, and that our location worked well for your journey to Kampala. We do apologize for the inconvenience with the key card during your stay. Although it was a short visit, we appreciate your understanding and will ensure such technical issues are addressed more promptly moving forward. It was a pleasure hosting you, and we hope to welcome you back for a longer stay next time — where you can continue to relax, refresh, and rejuvenate. Warm regards, The Samweb Bed and Breakfast Team Relax, Refresh, and Rejuvenate
Dear Josephine, Thank you so much for your kind review and for choosing to stay with us at Samweb Bed and Breakfast. We're very happy to hear that you enjoyed a comfortable stay and appreciated our clean, spacious rooms, good breakfast… Show more