Reviews of The Emin Pasha Hotel & Spa Kampala 5 stars
27 AKII BUA ROAD NAKASERO, Kampala, Uganda
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewGreat place
Nothing
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe friendly staff green environment
Nothing
Dear Njoki, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these reviews they encourage our staff to work hard to provide the best experience to all our guests. We are definitely looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Njoki, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these re… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBeautiful garden… quiet place in Kampala. People very friendly
Dear Bruno, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these reviews they encourage our staff to work hard to provide the best experience to all our guests. We are definitely looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Bruno, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these rev… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt is very calm and comfortable. The staff are really nice. And the spa session was so good. It is a very beautiful space. The food is also really tasty
Dear Vanessa, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these reviews they encourage our staff to work hard to provide the best experience to all our guests. We are definitely looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Vanessa, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these r… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewroom, breakfast and atmosphere
Dear Broodryk, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these reviews they encourage our staff to work hard to provide the best experience to all our guests. We are definitely looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Broodryk, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewPerfect location
Liked everything
Dear Francois, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these reviews they encourage our staff to work hard to provide the best experience to all our guests. We are definitely looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Francois, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast was ok but was the same every morning
I booked a room with pool view but got the opposite. I also asked to delay checkout but was told I would have to pay for the extra time. My flight was only in the evening.
Dear Micheal, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and we apologies for any expectation that wasn't met i.e the breakfast, we promise to improve. When we get these reviews, they encourage our staff to work hard to provide the best experience to all our guests. We are definitely looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Micheal, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and we apologies for any expectation that wasn't met i.e the breakfast, we promise to improve. … Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt felt warm and inviting the moment I walked in.
The only thing missing was a microwave. I asked a restaurant to heat my food, they did first time. And They said they wouldn’t do it next time.
Dear Abdalhafez, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We apologise about the warming of the food issue and it shall not be repeated again. When we get these reviews, they encourage our staff to work hard to provide the best experience to all our guests. We are definetly looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Abdalhafez, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We apologise abo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPeaceful and clean
Liked everything
Dear Moshe, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these revies they encourage our staff to work hard to provide the best experience to all our guests. We are definetly looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Moshe, We want to thank you very much for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. When we get these rev… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReally nice property, surrounded by green, great staff and really good food in the restaurant, specially in the evening.
Dear Laura, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have for our hotel and staff as it encourages them to work hard to provide the best experience to all our guests. We are looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Laura, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have for our hotel and staff as it encourages them to wor… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCozy and charming. The Emin Pasha garden is beautiful. I loved to wake up to birds singing.
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Dear Soile, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff as it encourages our staff to work hard to provide the best experience to all our guests. We are looking forward to your next visit. Thank you and warm regards, Emin Pasha Reservations.
Dear Soile, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff as it encourages our staff… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewYour staffs were very helpful and always there and willing to assist. Sharon was outstanding in the process.
When it rains, a covered alleyway should have enabled guests living by the swimming pool to reach the main building without getting wet.
Dear Guy, We want to thank you for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We do apologise for the inconvenience caused when it rains, the suggestion you shared shall definetely be implemented. Thank you. We would like to ask if you have a moment to leave us a comment on TripAdvisor (THE EMIN PASHA HOTEL TRIPADVISOR REVIEW), it will be really appreciated, especially by our staff members who love when they read these reviews; it encourages them to work hard to provide the best experience to all our guests. We look forward to your next stay with us. Emin Pasha Reservations.
Dear Guy, We want to thank you for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We do apologise for the inconveni… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat service.
Dear Jacob, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We would like to ask if you have a moment to leave us a comment on TripAdvisor (THE EMIN PASHA HOTEL TRIPADVISOR REVIEW), it will be really appreciated, especially by our staff members who love when they read these reviews; it encourages them to work hard to provide the best experience to all our guests. We are looking forward to your next visit. Thank you and warm regards, Emin Pasha.
Dear Jacob, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We would like to ask if y… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewStaff friendliness Great decor and spa
Loud music til late without being advised ahead of time
Dear Monica, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We do apologise for the loud music because of the Friday Band night, we shall definetly take the advise and inform prior the day. We would like to ask if you have a moment to leave us a comment on TripAdvisor (THE EMIN PASHA HOTEL TRIPADVISOR REVIEW), it will be really appreciated, especially by our staff members who love when they read these reviews; it encourages them to work hard to provide the best experience to all our guests. We look forward to your next stay with us.
Dear Monica, We want to thank you very for choosing our hotel during your stay in Kampala, we are grateful to be your preferred option and happy to hear the positive comments that you have from our hotel and staff. We do apologise for the … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGood location, property and room was beautiful
Toilet, one basin tap and door lock were all loose and need to be fixed. Breakfast selection was extremely limited. Room service charge seems unnecessary, it’s the only hotel I’ve experienced to charge you for bringing something to your room.
Dear Esteemed guest, We thank you for choosing the Emin Pasha to be your preferred hotel during your stay in Kampala. We thank you for the positive feedback. We apologize for the limitation in the breakfast selection, the challenges in the room especially the toilets and concerning the room charge fee, we shall definitely look through it. Thank you for the feedback and we shall action them. thank you and warm regards,
Dear Esteemed guest, We thank you for choosing the Emin Pasha to be your preferred hotel during your stay in Kampala. We thank you for the positive feedback. We apologize for the limitation in the breakfast selection, the challenges in the… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNice personnel, beautiful environment, great meals
Mosquitoes
Dear Mr. Eghosasere, Thank you so much for staying with us and for the review. We are sorry about the mosquitoes we are working in it. We look forward to hosting you again and we shall improve in all aspects. Looking forward to your next visit.
Dear Mr. Eghosasere, Thank you so much for staying with us and for the review. We are sorry about the mosquitoes we are working in it. We look forward to hosting you again and we shall improve in all aspects. Looking forward to your next v… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewStaff is very smiley and helpful, beautiful gardens and nice food.
Dear Andrea, Thank you for staying with us. We look forward to hosting you again when you come to Kampala and provide you with our wonderful services. Warm Regards,
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewI had a wonderful short stay at the Emin Pasha Hotel. Tucked away in a lush garden setting, the hotel feels like a peaceful retreat from the buzz of the city. The staff were incredibly welcoming and attentive, and the room was both elegant and comfortable. I especially loved the serene pool area and the delicious signature breakfast on the terrace. A perfect blend of charm, comfort, and calm — I’ll be back!
Dear Cameron, Thank you for staying with us and for the wonderful feedback. We look forward to hosting you again when you come to Kampala and provide you with our wonderful services. Warm Regards,