Reviews of The Mansion Hotel Jinja
Jackson Avenue, Jinja, Uganda
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 January 2024 · Stayed in January 2024
Verified reviewHelpful Staff.
The 'Suite' that we booked wasn't available on arrival... checked-in in another which we had to wait for over 4hrs to be cleaned! Had to run back to reception to ask for toilet tissue, drinking water and teacups, and so on since the electric kettle was availed!!! Day 2 in our originally booked 'Suite', warm water doesn't flow...probably if someone in another room is in the shower you have to wait😏.. The ceiling has cracks, and the sliding door to the balcony has cracks that one has to be very careful pulling aside to access the balcony 😳 Breakfast; forget toast bread. Their toaster is dusty and faulty, and neither does any of the staff know how to operate it. Swimming pool; was unclean with falling tiles and rusty rails. Didn't step in it for a day, but the room rate includes swimming!!
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewThe rooms are organized and clean though my door in room number 01 had issues when opening and closing
Every thing was on point
Dear Daniel Thank you for the review. The door has been fixed. you will have a better experience next time Thank you for choosing The Mansion Hotel Regards
Reviewed: 22 November 2023 · Stayed in November 2023
Verified reviewGood services
Thank you for the review We look forward to hosting you again
Reviewed: 22 August 2023 · Stayed in August 2023
Verified reviewGood facilities, nice big pool, breakfast choices, spacious rooms
Beds too hard, mediocre WiFi, lighting in room unpleasant
Dear our esteemed Guest we appreciate the feedback. we will improve on the stated. Thank you for choosing to stay with us. we hope to see you again
Reviewed: 31 July 2023 · Stayed in July 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewBreakfast was excellent
Improve on the quality of speakers at the bar so that you can have quality output in terms of sound and quality of music
Dear Alex, Thank you for the review. we are in the process of replacing speakers at the bar. We hope to see you again soon.
Reviewed: 23 June 2023 · Stayed in June 2023
Verified reviewCalmness
Tv not working
Dear Safina, we appreciate the the feedback. please not that, the TV's are now fully working. Thank you for staying with us. We hope to see you again soon. Regards
Reviewed: 17 April 2023 · Stayed in April 2023
Verified review