If you come to this hotel don't except a calm place because only of a church which next on top hill of this hotel. People were singing day and night almost none stop. Early in the morning it comes even worse in early hours.

Hotel is clean and very clean even Staff very friendly and very supportive The receipt Anaton was great supporter and highly motivated staff I have ever experienced Breakfast was very healthy and full of options

Stayed in July 2025

Shower was not working. I had no water in the room

The room

Stayed in April 2025

Delay in bringing meals. And charging you for bringing breakfast in the room

Hospitality

Stayed in June 2025

Only the road leading to the hotel, which can’t be a fault of the hotel anyway.

Stuff was really helpful. Breakfast is very generous

Stayed in April 2025

I loved the staff, they were all welcoming. The room was clean and the breakfast was great. I totally recommend

Stayed in March 2025

When we arrived out room was not ready.

The property was nice. Rooms were nice.

Stayed in December 2024

The manager of the hotel was good in communicating but she lucks enough knowledge of how booking.com works, at some point she was overcharging, she later said it's a promotion price on booking etc. As if she was not sure about the price mentioned on booking.

The set up is good Especially the staffs are good. Sophie is professional enough and her partner It's a outside Jinja city and very quiet at night. It's a humble discovery and I greatly recommend it.

Stayed in November 2024

The double deluxe room was good but some beds had no mosquito nets. The bath tab had leaking water that flows to the room after taking a bath.

I liked the food and the staff were hospitable

Stayed in September 2024

With the 2 queen sized beds, the rooms were very cramped making it difficult to move around. Both beds do not have mosquito nets.

The property was clean and well appointed. The staff was helpful and kind. The need in the Deluxe rooms were queen sized and comfortable. The shower and the hot water were exceptional.

Stayed in August 2024

A nice and very modern hotel with comfortable and clean rooms. Lovely bar area and fabulous staff. They accommodated a large group of us with only a few minutes warning and did a great job looking after us. Would highly recommend. And only a 20min drive from the source of the Nile

Stayed in July 2024

There is no shuttle or transportation for the hotel. The location of the hotel is local and dusty in dry seaons and muddy in rain seasons.

The place is neat and very comfortable with good amenities like Netflix and effective wifi in all areas of the hotel. The food is very good and nice.

Stayed in June 2024

The roads to the hotel are in a very bad state, there are so many potholes and a lot of dust, but this is beyond the hotels' control, we hope the City authorities will sort these public goods to match the city status.

The breakfast was great with a wide range or varieties to choose from. The staff were warm and ensured we were well catered for. The location is not so bad, easily accessed with the help of google maps.

Stayed in March 2024

The staff are really friendly and helpful. The food was great too.

Stayed in January 2024

the shower maybe .

the staff were great and very welcoming. the breakfast was excellent . i would like to go to the place once again .

Stayed in May 2025

Nothing

Everything

Stayed in December 2024

It try doesn’t seem to be fully constructed yet and felt a little provisionally.

The manager was very nice and helpful!

Stayed in December 2024

Dearest Hotel Zeptan, Words cannot express our gratitude for the enchanting experience we had at your beautiful haven. From the moment we arrived, we were enveloped in a world of warmth and elegance. Your staff's genuine kindness and attention to detail made us feel like cherished guests, not just visitors. The beauty of your surroundings was simply breathtaking. Every corner whispered stories of tranquility and charm, creating an atmosphere of pure bliss. Our room was a sanctuary of comfort, a place where we could truly unwind and recharge. And the food! A symphony of flavors that tantalized our senses and left us wanting more. Each dish was a masterpiece, a testament to your culinary artistry. Thank you, Hotel Zeptan, for creating an unforgettable stay. You have truly captured the essence of hospitality, and we will cherish the memories we made within your walls forever. With heartfelt appreciation, Abel mailu

Stayed in December 2024

It’s a very clean place, comfortable beds, great customer care,I liked everything about this place and highly recommend it to everyone

Stayed in November 2024

Needed more clear directions on how to get there, we got lost and ended up in a landfill following google maps. But once you learn the best way to get there, also the position is very comfortable (10/15mins away from city center)

Slept very very well very comfortable bed and room!

Stayed in November 2024

The pillows were really hard, water was leaking through the shower door, the road to the hotel is horrible and the doors were sticking- both room doors and bathroom doors

The breakfast was great especially on the second day

Stayed in August 2024

Food needs a lot of improvement to cost that mount charged ,

Room was comfortable

Stayed in July 2024

The breakfast was outstandingly generous. A rich, delicious buffet. When one item was over, they prepared more and more. The hotel is extremely clean and everyone is very friendly.

Stayed in June 2024

Hard to get back from town to the location of the hotel

Rooms where good, service minded staff

Stayed in February 2024

There are no comments available for this review

Stayed in August 2024