Reviews of Sheraton McKinney 4 stars
1900 Gateway Boulevard, McKinney, TX 75070, United States
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Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewThe staff was extremely friendly, helpful, and welcoming. The hotel was exceptionally clean, and the room was comfortable enough for the price.
The bed was a bit uncomfortable for me, and I woke up with back pain. It was new and well maintained, so I'm sure it'd be fine for the right person. But it didn't suit my sleeping style
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was great, and the service was excellent.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewCleanliness, went well, so you can see at night in parking lot. Rooms were clean and beds comfortable.
Not a thing
We appreciate your review! Thanks for the 10!
Reviewed: 4 July 2025 · Stayed in April 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBreakfast was great, and the staff was very pleasant and professional. Good job!
Nothing; everything was pleasant during my stay.
Thank you so much for the great review. We appreciate it!
Reviewed: 31 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThank you so much for your feedback. We greatly appreciate it!
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewWell maintained
Entry is round about
Thanks for the shoutout, Imran! Glad you enjoyed your stay and hope to see you again soon!
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewSimple things like they had four pillows on the bed but they were all the same hardness. No electric kettle. No extra bathroom things like toothpaste. Air con not really working. Hot water not very. No cutlery, no spoon to stir coffee. Place is very dated.
Thank you so much for taking the time to leave us feedback on your visit. I have forwarded this to our leadership team.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewWe’ve stayed here every time we’re in McKinney. We like how it’s located to different places to eat. We also love the gym facilities. And the location is always very clean.
Thanks for staying with us, Morgan! Always great to welcome back repeat guests! Glad our gym gets your seal of approval too. Hope to see you again soon!
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewVery quiet.
A little bit challenging to access from the highway.
Thanks for the 5 stars, Laurie! Glad you enjoyed the peace and quiet. Hope to see you again soon!
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewPublic spaces are nice
The room has not a queen size bed. They are full size. The shower head was broken and hanging down. The AC system never stop even when rich the desire temperature
Thanks for the feedback, Carolina. So glad you liked our public spaces! Really sorry to hear about the broken showerhead and any issues with the AC. That’s not how things normally run around here. I’ll let our maintenance team know so they can take a look. Hope you’ll come back again soon to see us at our best!
Thanks for the feedback, Carolina. So glad you liked our public spaces! Really sorry to hear about the broken showerhead and any issues with the AC. That’s not how things normally run around here. I’ll let our maintenance team know so they … Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewLocation
NO COFFEE IN LOBBY NO COFFEE PERIOD UNLESS YOU PAID $4.50!
Hi Portia! Thanks for taking the time to leave a review. I hear you about the coffee, we don’t want anyone to miss their morning cup! Hope you’ll come back again soon and we’ll make sure you’re caffeinated 😄.
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewStaff very helpful and courteous
Long walk to entrance
Thanks for the shoutout, Kimberly! Our staff is the best, so glad they took great care of you. Hope to see you again soon!
Reviewed: 16 February 2025 · Stayed in February 2025
Verified review