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  5. Reviews of 21c Museum Hotel St Louis

Reviews of 21c Museum Hotel St Louis This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1528 Locust street, Downtown St. Louis, Saint Louis, 63103, United States

#13 of 84 hotels in Saint Louis

Guests' Choice

Review Score

Based on 810 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    9.0

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 7, 2025

    9.0
    Relaxing, clean
    • Leisure trip
    • Travelers with friends
    • Bunk Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    I loved the art

    Stayed in September 2025

  • Reviewed: September 1, 2025

    8.0
    Excellent in every way except in room cleanness. Perfect stay for a mother daughter trip with a dog. Excellent pool and
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room cleanness , Loud ventilation system at night, flashing lights from fire detectors

    Location, facilities (spa and pool), modern design, dog friendly, spacious room(luxury queen)

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv seemed to take too long to load anything...I gave up on trying to load the guide and just flipped through the channels...

    The staff seemed really nice. The room was comfortable, and the beds felt amazing.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    10
    If you want to be treated like first class, book a stay here!!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely nothing at all!

    The entire property along with the staff were phenomenal!

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    very nice hotel but extra serviced such as parking and car valet overpriced
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    very hard pillows

    Stayed in August 2025

  • Reviewed: August 14, 2025

    7.0
    Okay but will stay somewhere else next time.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cramped. Little space to move around. Only one chair and the bed. Large window next to toilet, not very private.

    Art museum.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Check in/out was easy and everyone we encountered was very friendly. Valet employees were super helpful. Hotel was very clean

    Stayed in July 2025

  • Reviewed: July 25, 2025

    10
    Worth spending a day or a few in this hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    First room was not well cleaned and shower control was damaged. But we changed the room and the next one was perfectly fine!

    Nice and cozy hotel with lots of art inside. Good amenities, really nice cafe (for breakfast) and lounge bar (for a dinner or drink). Valet parking is another +, they completely changed the approach and now valet parking is not in front of the hotel but in a special place where only valet cars are left! Ot’s more reliable and secure!

    Stayed in July 2025

  • Reviewed: July 25, 2025

    8.0
    Pretty Nice Hotel
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    The parking situation. I chose the valet because really it was the best option. There was not another option but to street park. You would have to move your car by 7am.

    There was knowledgeable staff. It was a place where if you didn't want to take a car you could walk downtown.

    Stayed in July 2025

  • Reviewed: July 23, 2025

    8.0
    I liked it because of style and food.
    • Leisure trip
    • Couple
    • Corner King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately it’s not clean in the restaurant and the AC is noisy

    It was stylish and beautiful. Food is very tasty

    Stayed in July 2025

  • Reviewed: July 22, 2025

    10
    We liked it
    • Business trip
    • Couple
    • Deluxe Room with Two Queen Beds - Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Pricing was a little high

    Property is super nice

    Stayed in June 2025

  • Reviewed: July 15, 2025

    9.0
    This is a jewel! It is beautiful to the eye, maintained well and makes you feel good from the moment you walk in!
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wish I had more time to spend to explore the museum. I like free parking, but we valeted because we didn’t feel comfortable parking on the street.

    Beautiful, clean and comfy. We will definitely stay again when we visit so we can have more time in the hotel. -Loved the 2 workout areas, very clean and well-maintained fitness areas. -Me and my family loved the hot tub & pool. -Enjoyed the museum. -Rooms very nicely decorated.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    10
    Perfect staycation (we turned it into a mini resort).
    • Leisure trip
    • Couple
    • Corner King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The steam room was not working while we were there and nobody told us that ahead of time or at checkin. Would recommend calling to make sure if all the amenities are functioning,

    We turned our visit into a staycation and it was amazing not having to leave the premises since there was a pool, restaurant, art museum, all in one spot.

    Stayed in June 2025

  • Reviewed: July 7, 2025

    10
    Me and the kiddies love the music sweetie people that work there
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing it was perfect

    We like the swimming pool

    Stayed in July 2025

  • Reviewed: July 7, 2025

    10
    Great location and great amenities! Definitely recommend.
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I wish the valet was covered. That’s it.

    The museum and art around the hotel really made our stay! My son is a budding artist and was truly inspired after we left. The staff took good care of us! The room was spacious… the rooms are perfectly insulated and provide a quiet night’s rest. I have no complaints. I travel often and would rank this in my top two hotel stays.

    Stayed in July 2025

  • Reviewed: July 5, 2025

    10
    Clean, comfortable, and downright classy!
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room wasn't ready upon arrival (understandable since we booked same day) so they comped us a $70 ticket for the bar. We had a lovely dinner on the house! Also, this was the most pet friendly facility I've ever stayed at. I've got nothing but good things to say about this place. Can't wait to go back!

    Stayed in June 2025

  • Reviewed: July 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was city parking behind the hotel. They offered valet but was also street parking

    Stayed in July 2025

  • Reviewed: June 29, 2025

    10
    Higher class and very safe for everyone.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Price was high but I believe it was worth it. The “good times” restaurant was very pricey. We got 2 orders of French toast, 1 coffee, and a can of coke, and it was $50 before tip

    Amazing setting, not one second did we feel unsafe as we did at our original hotel. We changed bookings and came here and I’m very glad we did.

    Stayed in June 2025

  • Reviewed: June 29, 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's was very classy and the view from our room was PERFECT!

    Stayed in May 2025

  • Reviewed: June 28, 2025

    9.0
    Perfect place to stay for a mom and daughter getaway
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Style was so different than a regular hotel.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    8.0
    Beautiful hotel and great location!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a dirty robe in our room, which isn’t a big deal because we didn’t want to use it anyway, BUT it made me wonder what else wasn’t cleaned?

    Beautiful hotel, stunning decor and lobby! Beds were super comfortable as well!

    Stayed in June 2025

  • Reviewed: June 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Corner King Room
    • Stayed 1 night

    When you advertise a corner room and show pictures of that room, the room should look like that room. I paid for a corner room but wasn't given one. When I enquired about it, I was told that there were variations of the corner room. I don't believe that is an acceptable explanation and felt like I had been played. While the room was still great and comfortable and I was happy with my stay, I felt the Hotel Admin had not kept their word and that soured the experience a bit.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    8.0
    Worth your stay
    • Leisure trip
    • Family with young children
    • Luxury Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee shop in morning was a little chaotic

    Cool set up, nice staff and clean room

    Stayed in June 2025

  • Reviewed: June 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bar charged an unauthorized "tip" on my card.

    The atmosphere

    Stayed in June 2025

Showing 1 - 25

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