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Reviews of Residence Inn Cincinnati Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2811 Circleport Drive, Erlanger, KY 41018, United States

#5 of 10 hotels in Erlanger

Guests' Choice

Review Score

Based on 57 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 6, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Should provide more amenities Not sure when they will come for cleaning

    Nice room , good breakfast, very nice staffs Free shuttle bus

    Stayed in September 2025

  • Reviewed: April 14, 2025

    8.0
    Stayed before a flight, was good for what we needed.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little dated, and could use a deep cleaning. The staff was excellent!

    Stayed in April 2025

  • Reviewed: March 11, 2025

    9.0
    Will stay again
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfortable. Close to the airport with shuttle service

    Stayed in March 2025

  • Reviewed: February 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room could definitely used a deep cleaning and the mattresses could be replaced . The room although spacious could use a lick of paint.

    Very friendly staff, great breakfast . The room was very spacious

    Stayed in February 2025

  • Reviewed: August 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked how the rooms was set up like a mini one bed room apartment. Was in a very good location as well. The staff worked with me as this was a last minute reservation after a mix up with another hotel. The sitting area out side was perfect to entertain without all the noise in the room. Will be back.

    Stayed in July 2024

  • Reviewed: April 23, 2024

    9.0
    Excellent staff response when you need it!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel comprises three separate buildings on the property. They are not connected. So, on rainy or snowy days, you’ve got to go out in the elements till you reach the main building for BKF or to check in or out.

    The hotel staff exceeded our expectations in every interaction! From the front desk to the kitchen, everyone went above and beyond to make us feel welcome. Special shoutouts to the friendly front desk lady and the talented kitchen chef, who prepared delicious meals with love and care. That lady in charge of the kitchen truly stood out - her warmth and hospitality made us feel like we were part of the family, with a 'mama' who cared about our every need. Her exceptional service made our stay truly special!"

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Would definitely stay here again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Not many options for food within walking distance.

    Great value for a family of five. Loved the two bedroom suite with full kitchen. The hotel isn’t the newest building in the area, but it was clean and the staff were friendly and helpful. Shuttle driver was great for information.

    Stayed in April 2024

  • Reviewed: October 11, 2023

    8.0
    Accommodated our family of 4 very well.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress wasn’t that comfortable

    The hotel was clean and seemed well maintained. The breakfast was good and the employees seemed happy.

    Stayed in October 2023

  • Reviewed: August 21, 2023

    7.0
    Birthday trip
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property wasn’t the cleanest that I have stayed in but it was decent. The property was quite outdated and desperately needs to be updated and upgraded. The shower only had 1 door by design but the floor got soaking wet when anyone used it.

    It was convenient and had a room available on short notice. The staff at check in were very nice and made check in quick and easy.

    Stayed in August 2023

  • Reviewed: December 10, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction on the roof Disturbed sleep in the mornings by cleaning staff

    Friendly staff Free breakfast Clean linen

    Stayed in September 2022

  • Reviewed: October 13, 2022

    8.0
    The overall stay was very enjoyable.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    The front desk staff was very helpful and friendly upon arrival. The room looked like the photos online. The check-out process was fast and easy.

    Stayed in October 2022

  • Reviewed: July 21, 2025

    10
    Perfect place for our family to stay when we came up for our daughter’s wedding. Having two bathrooms was a game change
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Very clean and everyone was really friendly.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I got dubble charged for my stay.i want a refund

    Stayed in June 2025

  • Reviewed: April 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Stairway carpet was worn down but that’s the only bad thing I could say

    Plenty of space and lobby was clean and tidy. Very friendly staff

    Stayed in April 2025

  • Reviewed: March 1, 2025

    4.0
    Pretty rough.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    This place was rough. Dirty dishes in dishwasher, all the pans and cups were greasy, carpet and showers were dirty... needless to say I had to clean the room before we could do anything else.

    Having a spare room for the kids is great.

    Stayed in March 2025

  • Reviewed: December 11, 2024

    3.0
    Not very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Place smelled like dirty cleaner. No sheets or blankets for the fold out couch. food, wrappers and dirt in/around couch… Unit was right by the elevator and a lot of noise throughout the night. Didn’t get much sleep….

    It was big

    Stayed in November 2024

  • Reviewed: September 23, 2024

    10
    Great stay had a wonderful time.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was already closed for the season even though we have had terrible hot weather. Needed a choice of breakfast food for kids

    Clean comfy perfect for our family group.

    Stayed in September 2024

  • Reviewed: August 17, 2024

    4.0
    All in all, we felt the cost was too high for the troubles we had.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 3 nights

    Room was not clean. We worked with management and they got it taken care of after a couple of requests. I am sure it was just an oversight and won't happen again.

    Kitchen area was spotless and the food was good. Outdoor pool was very clean and comfortable. We enjoyed the racquet courts. We appreciated adjoining rooms with a shared common space.

    Stayed in August 2024

  • Reviewed: July 27, 2024

    3.0
    Bed was comfortable and staff was very accommodating, WOULD NOT STAY LONGER THAN A NIGHT .
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Not what it looks like advertised. Gross carpets and really outdated. Not enough outlets at all.

    Our room was on ground floor, close to exit. We have a small elderly dog, so that was perfect.

    Stayed in July 2024

  • Reviewed: July 27, 2024

    4.0
    It was okay for overnight, not for a weekend stay..unfortunately.☹️
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The nasty carpet in the room, it was filthy and smelled!

    The breakfast and great staff.

    Stayed in July 2024

  • Reviewed: May 30, 2024

    10
    Our stay was great!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing we didn't like was the shower "door". After every shower the bathroom floor was drenched.

    Our suite was great! Next time I need to make my reservations earlier so we can get a bigger suite. We made it work. Exceeded our expectations

    Stayed in May 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Eggs for breakfast were undercooked. No other issues.

    Location and room.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing people!

    Stayed in February 2024

  • Reviewed: October 7, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The tubs where either slanted in or up. Breakfast in the morning was not up to par of what it cost to stay. Coffee was burnt and juice was watered down. Not a huge selection of food offered and pancake mix was just off tasting.

    I like the size of room and comfort of bed

    Stayed in October 2023

Showing 1 - 25

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