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  5. Reviews of Kasa 539 Bay Street Traverse City

Reviews of Kasa 539 Bay Street Traverse City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Traverse City, MI 49684, United States

#7 of 36 hotels in Traverse City

Guests' Choice

Review Score

Based on 42 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    8.2

  • Value for money

    8.8

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 18, 2025

    9.0
    Beautiful location, beautiful condo.
    • Leisure trip
    • Group
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Spiders. We had spiders EVERYWHERE in the unit. Outside as well. There were spiders in the bedrooms and bathrooms… even in the shower. We also didn’t have any information on how to use the fire pit outside. I would make sure that information is available in each unit.

    Overall, the accommodations were fantastic. Clean, comfortable, perfect for our ladies trip. Location was perfect and the outdoor space was awesome.

    Stayed in August 2025

  • Reviewed: April 28, 2025

    9.0
    Fantastic water views; very new and clean, roomy unit!
    • Leisure trip
    • Couple
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Only a very minor issue: Was a little complicated to get garage door opener back into unit, but not a

    Loved location, water views were absolutely the best!

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    The condo was great, we loved all the room that we had.The location was good for us. The only thing that wasn't the best was the condo above us. They walked extremely HARD and almost nonstop from the time we got back for the evening and in the morning. Overall the place was good.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Great place we will definitely be back!
    • Leisure trip
    • Group
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Beautiful views, great accommodations, very clean and great communication with property management!

    Stayed in March 2025

  • Reviewed: February 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    I didnt know breakfast was provided

    Stayed in February 2025

  • Reviewed: December 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Three-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    No office. Codes only to get in.

    Nice room. Very spacious.

    Stayed in October 2024

  • Reviewed: October 29, 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    TV

    Location

    Stayed in October 2024

  • Reviewed: October 27, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Traffic was loud morning & night, that was unfortunate

    Location was excellent, accommodations were great, spacious & clean

    Stayed in October 2024

  • Reviewed: October 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The furniture looked great but was not real comfortable to sit on

    Clean spacious and new

    Stayed in October 2024

  • Reviewed: October 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    The dishwasher was broken it had a note in it that said it was broken.

    Stayed in October 2024

  • Reviewed: October 23, 2024

    8.0
    Disappointing
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 3 nights

    Asking us to wash the towels and sheet was too much. We did it but it ruined the experience for us. We paid more than enough for cleaning staff to do the job. It also burned an hour an half of our time that we would have liked to use on other things. You really need to pick a better brand of toilet paper, At the cost of the room, you can afford decent TP. Another suggestion would be to spring for better blinds (at least on the first floor) Those blinds won't keep the cold out and the mechanism to roll them up and down jammed frequently.

    Stayed in October 2024

  • Reviewed: October 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night

    We wished we could have been a little closer to downtown Traverse City but it was not a problem.

    The condo was exceptional. Clean, comfortable, modern, new. We loved the 3 balconies overlooking the lake.

    Stayed in October 2024

  • Reviewed: September 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights

    We arrived in a large vehicle. The parking space was very, very narrow making it very challenging to get in and out of our vehicle when others were parked on both sides of us. Unfortunately during our stay, there was road construction in front of the condo. Therefore there was a long line of cars and construction noise. It was one of the reasons we did not walk along the waterfront or visit the beach.

    The condo was huge and beautiful! It was very clean and had everything that we needed.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Tons of spiders on the patio. But other than that it was an amazing stay 😍😍
    • Leisure trip
    • Couple
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was unavailable.

    Spacious, clean, comfortable space.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The code to get in did. Not work the following day, before check out time

    Spacious, comfortable, clean, well appointed

    Stayed in September 2024

  • Reviewed: August 23, 2024

    8.0
    Great stay, not so great getting items left behind returned.
    • Leisure trip
    • Couple
    • Three-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    When we discovered we left some clothing behind in the bedside table, we called, texted and sent an email. We were told that they would text us with instructions on how to get them back. They never texted or responded to either the email or phone call. I am more than willing to pay the postage to have the items sent to me, but don’t know how that will happen when they won’t communicate back with me.

    Loved the location…plenty of eating places close by, amazing view right on the lakefront. Condo was immaculate and had all the necessities we required.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was new, clean, walkable to downtown and had a great view!

    Stayed in August 2024

  • Reviewed: July 22, 2024

    10
    Very nice and enjoyable.
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s nothing we didn’t like

    Clean, great location

    Stayed in July 2024

  • Reviewed: July 21, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location and accommodations were great

    Stayed in July 2024

  • Reviewed: July 19, 2024

    10
    Family holiday
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Not easy to contact to management

    Spacious, clean, convenient location and car park

    Stayed in July 2024

  • Reviewed: May 21, 2025

    7.0
    It was okay but for the cost, you may need to step it up a bit.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Cheap towels and washcloths; washer drawer for detergent was broken; poor placement of rack in shower as it should be placed on either end. Thank goodness I am not a larger person; noisiest furnace I have ever had in What appeared to be newer unit updates; other tenants can’t seem to park correctly so you should probably stripe the parking spots. No problem first night. Noisy tenant upstairs until midnight on 2nd night. Cleaning crew was there twice in 15 min knocking at the door around 10:00. Checkout was at 11 and I did so when we left. Very annoying as we were finishing our morning routine.

    Nice size and open. Check-in was easy for those that have tech. If I was older, it would be difficult.

    Stayed in May 2025

  • Reviewed: February 16, 2025

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Two-Bedroom Suite (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in

    Checking in was a disaster both times we’ve stayed here. We really like the facilities but will never stay here again. Did not get the code to the building or how to enter the code to get in

    Stayed in January 2025

  • Reviewed: October 8, 2024

    6.0
    Management was unresponsive. Nice property location.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights

    The shower door in one of the bathrooms was stuck and the main TV did not work. placed 3 calls to the property management with NO RESPONSE or resolution to the problems.

    location was great

    Stayed in October 2024

  • Reviewed: September 14, 2024

    7.0
    It was fine but we would not recommend it as a quiet, relaxing stay.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    The pictures made it appear there was a nice view of the lake outside the window. This was not the case. We were on the first floor. Traffic was loud and passing all day. Cars were parked outside our back doors to the patio. It was too loud to enjoy sitting on the porch. There is a major construction project right outside as well, so it was loud and the lake trail was not accessible. The fire pit is in front of the condo entrance and is next to the dumpster and power boxes. Overall it was a disappointment from how it was listed online.

    It was spacious and clean. It had a washer/dryer and dishwasher. The bed was comfortable.

    Stayed in September 2024

Showing 1 - 25

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