everything was perfect

the staff provides excellent care to you

Stayed in December 2021

I did not like that open table would tell us that the hotel restaurant had no reservations available so we called and the hostess told us that they were committed for the entire night. We went down to the restaurant thinking maybe we could sit at the bar, the restaurant was almost empty. We walked in and she sat us down not once mentioning that they were committed. Enjoyed dinner and the restaurant still wasn't full when we left.

Dinner at the hotel restaurant is awesome. The hostess in the hotel was very informative about things in the area and things to do.

Stayed in November 2021

location was perfect! very quiet, relaxing! loved the pool, spa and gym

Stayed in November 2021

The Jakuzzi in our room didnt work

The staff was very nice and amenities awesome.

Stayed in November 2021

Beautiful hotel, excellent spa!

Stayed in October 2021

Next to the riverwalk. Dog friendly. Very cozy hotel and room. Felt very private. Hotel staff was awesome.

Stayed in October 2021

nothing

All amenities and the room were wonderful. The staff was friendly and no request was too great. We loved our stay

Stayed in September 2021

Valet parking… No space

Excelente

Stayed in September 2021

Overall Best Hotel we have ever stayed at!

Stayed in September 2021

We had a late lunch of appetizers and they were just okay. They were too salty. We did have a margarita and it was wonderful. Would highly recommend the margaritas.

We were very pleasantly surprised. All of the staff was very friendly and attentive. Every time you asked for something, it came very quickly. The room was large and very comfortable. The bathroom was beautiful. The hotel is very conveniently located on the River Walk.

Stayed in September 2021

No complaints

I liked everything about this Hotel..The room..The view from the balcony..and especially the location..👍👍

Stayed in July 2021

I called to the spa to reserve but you have to call a few days ahead to get in on the weekends or maybe a day or two ahead.

I loved how they literally bring you anything to the room my husband forgot his cell phone in the vehicle and they brought it all the way to the room and they are all so nice. They also bring complimentary water & ice to your room. The location is perfect you are steps from river walk and food stands and restaurants. The rooms are so comfortable and big.

Stayed in August 2021

I think for the price you pay some amenities should come with the type of room you purchased. For example valet parking was $40 per day but to park it our selves for $10 per day. This type of price hick is not necessary. We also had no use of the refrigerator if we wanted to keep something cold. I had chocolate covered strawberries and couldn’t save them for when we really wanted to eat them. Many hotels have food in the mini bar that they don’t lock up. If you eat some just charge us when we check out with the incidental funds. This was an incredible hotel that cost us over a thousand to stay for two nights. Please think more on rewarding those customers will to pay that price and more going forward.

I thought the room was really nice and the view was excellent. Staff were very accommodating and friendly.

Stayed in August 2021

Mattress was a bit soft and room had double beds (I knew it at time of reservation) and not queen.

Elegant, Premium. Every detail was of good taste. Room was very big and they were able to accomodate an extra bed

Stayed in August 2021

I liked the fact of a spa tub in my room and my whole reason for booking with this hotel and to be just disappointed on the spa tub not even working…. Very disappointing. Plus it was my boyfriend birthday trip get away.

Staff was great,very clean, and friendly!

Stayed in August 2021

It was great

Stayed in August 2021

All staff was very friendly, spa was amazing, beds and pillows very comfortable.

Stayed in August 2021

More then adequate. Everything you could possibly want in a hotel.

Stayed in July 2021

I can't say there was anything I didn't like

Everyone was kind and accommodating. I would stay there again and again.

Stayed in July 2021

There was nothing we disliked

The breakfast and location were excellent.

Stayed in July 2021

TOO MANY DOGS! LEAVE PETS AT HOME.

Stayed in July 2021

I loved everything

I loved every second of it, the front desk clerk was super generous and “hooked it up” for me and gave me the best room I could ask for since I was celebrating my birthday. Room service was amazing and everyone was so respectful and nice. I definitely will be coming back soon! I recommend this hotel to everyone. Thank y’all so much for the amazing experience!

Stayed in June 2021

Excellent service

Stayed in June 2021

NA

Room appearance

Stayed in May 2021

Perfect location to the RiverWalk. Staff was friendly and so helpful. Housekeeping was exceptional. The scent they pump into the hotel was such a dream ! Would stay here again !

Stayed in May 2021