Opiniones del The Palms Hotel 3 estrellas

Thank you, Erick, for your wonderful review and perfect rating. We’re so glad you enjoyed the rooms, the cleanliness, and the attentive service. It’s great to know everything met your expectations, and we look forward to welcoming you back again. Indra, A. Manager

Thank you, Erick, for your wonderful review and perfect rating. We’re so glad you enjoyed the rooms, the cleanliness, and the attentive service. It’s great to know everything met your expectations, and we look forward to welcoming you back … Mostrar más

Thank you, Edgar, for your review. We’re glad you enjoyed the cozy atmosphere and our central location. We appreciate your suggestion regarding the breakfast area and will keep it in mind as we continue to improve. We hope to welcome you back soon. Indra, A. Manager

Thank you, Edgar, for your review. We’re glad you enjoyed the cozy atmosphere and our central location. We appreciate your suggestion regarding the breakfast area and will keep it in mind as we continue to improve. We hope to welcome you ba… Mostrar más

Thank you, Lorena, for your wonderful feedback. We’re so glad you enjoyed the historic charm of the property and found everything well maintained. It would be a pleasure to welcome you again on your next visit to Key West. Indra, A. Manager

Thank you, Lorena, for your wonderful feedback. We’re so glad you enjoyed the historic charm of the property and found everything well maintained. It would be a pleasure to welcome you again on your next visit to Key West. Indra, A. Manage… Mostrar más

Thank you, Pablo, for sharing your experience. We’re so glad you enjoyed the cozy atmosphere and the property’s charming, picturesque style. We’ll keep your feedback about sound between rooms in mind as we continue making improvements for guest comfort. We look forward to welcoming you again. Indra, A. Manager

Thank you, Pablo, for sharing your experience. We’re so glad you enjoyed the cozy atmosphere and the property’s charming, picturesque style. We’ll keep your feedback about sound between rooms in mind as we continue making improvements for g… Mostrar más

Thank you, Paula. We're happy you enjoyed the charm of our Victorian-style guesthouse and found the staff welcoming. We understand your concern regarding the rate, pricing reflects the high season market during your stay, when demand is at its peak. For those planning future visits, rates during slower seasons can start as low as $129. We appreciate your feedback on breakfast and will keep working to improve the overall experience. Looking forward to welcoming you again. Indra, A. Manager

Thank you, Paula. We're happy you enjoyed the charm of our Victorian-style guesthouse and found the staff welcoming. We understand your concern regarding the rate, pricing reflects the high season market during your stay, when demand is… Mostrar más

Thank you, Jorge. We're happy to hear our team left a positive impression on you. While our breakfast setup focuses on minimizing waste through recyclable materials, we understand your concerns and are currently reviewing our coffee quality. As for fruit, we typically offer apples, oranges, melon, honeydew, and cantaloupe, depending on availability. We appreciate your feedback as we work to improve the overall guest experience. Indra, A. Manager

Thank you, Jorge. We're happy to hear our team left a positive impression on you. While our breakfast setup focuses on minimizing waste through recyclable materials, we understand your concerns and are currently reviewing our coffee qua… Mostrar más

Dear Andres, thank you for your kind review. We’re glad to hear you enjoyed your stay and appreciated the overall comfort and value. We understand the room size and lack of a safe may have been a drawback, and we truly appreciate your feedback as we continue working on thoughtful improvements to enhance the guest experience. We’d love to welcome you back anytime. Indra, A. Manager

Dear Andres, thank you for your kind review. We’re glad to hear you enjoyed your stay and appreciated the overall comfort and value. We understand the room size and lack of a safe may have been a drawback, and we truly appreciate your feedb… Mostrar más

Dear Lluis, Thank you for your fantastic review and perfect rating! We’re thrilled to hear that you found your stay very comfortable and enjoyed the charm of our accommodations. We understand that rooms with exterior-facing entrances may not be what you’re accustomed to, and we appreciate your flexibility in experiencing our unique style. Our goal is to provide a welcoming and cozy environment that makes every guest feel at home. We’re so grateful for your visit and your thoughtful feedback. We hope to welcome you back to The Palms Hotel on your next trip to Key West! Warm regards, Indra P. Assistant Property Manager The Palms Hotel

Dear Lluis, Thank you for your fantastic review and perfect rating! We’re thrilled to hear that you found your stay very comfortable and enjoyed the charm of our accommodations. We understand that rooms with exterior-facing entrances may … Mostrar más

Thank you for your feedback, Marcelo! We're delighted to hear that you appreciated the cleanliness of our property and the service from our staff. We understand that pricing can feel high, especially during the high season in our popular area, and we strive to offer good value for the experience. Your comments are valuable to us, and we hope to welcome you back for another pleasant stay in the future.

Thank you for your feedback, Marcelo! We're delighted to hear that you appreciated the cleanliness of our property and the service from our staff. We understand that pricing can feel high, especially during the high season in our popula… Mostrar más

Thank you for your kind review, Carla! We’re glad to hear that you enjoyed the cleanliness, location, and our pet-friendly atmosphere. We understand that pricing can be a concern, but we do our best to offer value for the experience and amenities we provide. We hope to welcome you and your furry friend back for another great stay in the future!

Thank you for your kind review, Carla! We’re glad to hear that you enjoyed the cleanliness, location, and our pet-friendly atmosphere. We understand that pricing can be a concern, but we do our best to offer value for the experience and ame… Mostrar más

Thank you for your lovely review, Johana! We're so happy to hear that you found the room cozy, beautiful, and more spacious than expected. It’s great to know you enjoyed the breakfast and found our staff to be friendly. We hope to welcome you back soon for another comfortable and enjoyable stay!

Thank you for your lovely review, Johana! We're so happy to hear that you found the room cozy, beautiful, and more spacious than expected. It’s great to know you enjoyed the breakfast and found our staff to be friendly. We hope to welco… Mostrar más

Thank you for your feedback, Max! We're glad to hear that you found our hotel comfortable and practical for rest. We apologize for the experience you had with the front desk staff and understand how important good customer service is. Your comments will be shared with management to ensure proper training and coaching are provided to improve future guest interactions. We appreciate your input and hope to offer you a better experience if you stay with us again!

Thank you for your feedback, Max! We're glad to hear that you found our hotel comfortable and practical for rest. We apologize for the experience you had with the front desk staff and understand how important good customer service is. Y… Mostrar más

Thank you for your feedback, Oscar. We’re truly sorry to hear that your stay didn’t meet your expectations, especially during such an important moment. We see that you had booked our standard queen room, and while we do offer larger room types, such as suites, for added space, we were fully booked at the time of your check-in, which is why we were unable to provide an upgrade option (additional fees may apply). We are also continuously working to improve our guest experience, including enhancing staff training to ensure every guest feels welcomed and cared for. If you choose to stay with us again, we’d love to make things right and provide a better experience. Thank you again for sharing your thoughts with us.

Thank you for your feedback, Oscar. We’re truly sorry to hear that your stay didn’t meet your expectations, especially during such an important moment. We see that you had booked our standard queen room, and while we do offer larger room ty… Mostrar más

Thank you for sharing your feedback with us. We’re glad you appreciated the exterior of our property, but we’re sorry to hear that other aspects of your stay did not meet your expectations. We understand that the room size, bathroom, and breakfast offerings may not have been to your satisfaction. Our location offers a quieter, more relaxed experience, but we acknowledge it may feel a bit distant from the main attractions. Your feedback is valuable to us as we continuously strive to improve, and we hope you might consider giving us another chance in the future.

Thank you for sharing your feedback with us. We’re glad you appreciated the exterior of our property, but we’re sorry to hear that other aspects of your stay did not meet your expectations. We understand that the room size, bathroom, and br… Mostrar más