Reviews of 88 Palms Hotel & Event Center 2 stars
1901 Palm Beach Lakes Boulevard, West Palm Beach, FL 33409, United States
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Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewComfort
Price
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe most horrible hotel experience in my life. Dirty room, slow WiFi (almost not working), no shampoo (even after reminding), only 1 person from the team showed care and helped with finding solution on WiFi. I was waiting for 20 min at night near the hotel, because it was closed and nobody replied phone, and pretended not hearing the door ring. No reimbursement or discount was suggested. Just careless: I am sorry - which is not helpful. And then I was told that I am rude :)
We appreciate you taking the time to share this constructive feedback. Please accept our apologies that certain aspects of your stay didn't meet your expectations. Rest assured, we will look into each of your comments, as we aim to provide a comfortable and enjoyable experience to each of our guests.
We appreciate you taking the time to share this constructive feedback. Please accept our apologies that certain aspects of your stay didn't meet your expectations. Rest assured, we will look into each of your comments, as we aim to prov… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewHORRIFYING EXPERIENCE. Bad crowd. Parking lot is full of garbage and scary people everywhere. Run.
Scary people lurking all around the parking lots at all hours
In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience,
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewHorrible! Left a day early and checked into another hotel!
Scary people and horrible crowd. Drug dealers, prostitutes
"Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love nothing more than to welcome you back for a better overall experience,
"Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues. In the future, please do not hesitate to let us know of any issues as they arise so we can promptly address them. We'd love n… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWished the restaurant was open
Unsure if deposit will be returned
Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Your deposit will be credited once there was no damage to the room.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNothing
Hotel hallways show lack of maintenance. Elevator car jumps and vibrates giving the impression you will get stock eventually. Noises from surrounding room / hallway could be heard in room. Parking lot with huge puddles of rain water. I wouldn’t recommend staying here
"The experience you described is definitely not what a typical one with us looks like, and we deeply apologize for any inconveniences you encountered during your stay. Once again, thank you for taking the time to share your thoughts, and we hope to see you again in the future so that we can show you a fuller experience.
"The experience you described is definitely not what a typical one with us looks like, and we deeply apologize for any inconveniences you encountered during your stay. Once again, thank you for taking the time to share your thoughts, a… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewNothing
the pool is very dirty, the service is cold,the bathroom is very dirty. I spent two days going up and down the stairs to the sixth floor, because the elevator was broken and wouldn't be fixed. I don't understand why they still have that hotel open and offering services.
We welcome all feedback, and we thank you for taking the time to share your comments on your recent visit with us. It is unfortunate to hear about your concerns regarding the property. In addition, we will investigate the other issues that you mentioned, and work to correct those, as necessary. Once again, thank you for taking the time to share your thoughts, and we hope to see you again in the future so that we can show you a fuller experience
We welcome all feedback, and we thank you for taking the time to share your comments on your recent visit with us. It is unfortunate to hear about your concerns regarding the property. In addition, we will investigate the other issues that … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewPrice
says there is a restraunt on the property but there is no
Thank you for sharing your experience with us, it saddens us that we were rated 5stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking
Thank you for sharing your experience with us, it saddens us that we were rated 5stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we m… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBed excellent, a/c excellent
Toilet backed up constantly
Thank you for sharing your experience with us, it saddens us to hear of your experience. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking
Thank you for sharing your experience with us, it saddens us to hear of your experience. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful time!!!
Everything was great.
Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center again soon
Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center agai… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation
Not enough parking hallways and elevators smelled like smoke real bad
Thank you for sharing your experience with us, it saddens us that we were rated 5 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking
Thank you for sharing your experience with us, it saddens us that we were rated 5 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified review