8,4

Recensioni su Aaron House of Niagara Falls

411 Ferry Avenue, Niagara Falls, NY 14301, Stati Uniti

  • Sara

    Data recensione: 13 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    In primis l’’arredamento dei primi 900, curato in ogni minimo dettaglio, dai tappeti, ai quadri, ai fiori. Non passerete un semplice soggiorno, ma un’esperienza indietro nel tempo. Mi è piaciuta la disponibilità e la precisione della proprietaria, tanto che voleva sapere l’orario preciso di arrivo, in modo tale da fare un accoglienza personale. Inoltre mi son piaciuti i servizi disposti, come i prodotti del bagno in comune.

    La pulizia. Era sufficiente, non intendo che fosse sporco, ma in camera da letto abbiamo trovato un po’ di polvere sul comodino, capelli, e un pezzo di plastica per terra.

  • Elena

    Data recensione: 26 luglio 2023 · Soggiorno nel mese di luglio 2023

    Recensione verificata

    La padrona di casa è molto gentile e cordiale anche se non abbiamo ricevuto il bicchiere di vino di benvenuto e la nostra camera era di fronte alla sala colazione, la mattina alle otto siamo stati svegliati dalle conversazioni degli altri ospiti.

    Non mi è piaciuto assolutamente il dover guardare un video di sette minuti dopo un lungo viaggio che mi spiega la casa, le porcellane, le tazzine e i quadri. La sera sono andata a letto integra, la mattina seguente mi son svegliata con 21 pungiglioni di cimici del letto. E le porte dei bagni nascoste da librerie proprio non le capisco, per spostarle devi aver forza perché pesano e se la casa è adibita a B&B i servizi dovrebbero esser di facile accesso.

    Risposta della struttura:

    Thank you for taking the time to write a review. We will all need to keep in mind you were reported for guest misconduct upon arrival. So heres some truth about your pay back, retaliatory review. The welcome wine is ALWAYS out and in the dining room, as pointed out in the very tour you kept fast forwarding ( its ten minutes long and lets face it - a condition of booking) But after you WENT INTO MY APARTMENT,..... and then tried to enter another guests room for no reason other than pure disregard for other people, and a lack of common respect and courtesy, you then proceeded to try fast forward the video again. So I'm sorry that your inability to concentrate for ten minutes meant you missed the wine that is clearly pointed out to all guests. Had you not fast forwarded the video, you would have heard and seen on the video, the hostess offering you to take a glass any time, from the very dining room you complain was too close to your room. You literally walked past the two decanters and the wine glasses every time you left your room. But lets move on from you trying to blame everyone and anything on your inability to read what you book and comply. Yes. Yes you need to book a time to check in for your welcome tour. Yes it is compulsory as the tour shows you the history of this living museum experience - oh and something most guests need - the hidden bathrooms. After all Aaron House is a civil war property and had you read anything sent to you, well you would have known. As for the hidden bathrooms, again yep, they are hidden and again had you read the messages, description or watched the video and completed the tour, you would understand. Honest to god. You got bitten outside of our property and asked for itch cream which we gave you as a spray can of antihistamine and you blithely just used the whole can, with not even a thank you, payment, nor concern as to whether I needed it. Happy to provide exterminators report as we have quarterly maintenance. Sorry you are angry you were reported for invading our space - literally walking up an internal flight of stairs in our apartment which clearly is occupied, and for trying the same with a guest's room. I suggest taking responsibility for your own actions, and in future continue staying in hostels perhaps, where your lack of sense of privacy for others' personal space will be less noticeable.

    Thank you for taking the time to write a review. We will all need to keep in mind you were reported for guest misconduct upon arrival. So heres some truth about your pay back, retaliatory review. The welcome wine is ALWAYS out and in the di… Mostra altro

    Aaron House of Niagara Falls
    27 luglio 2023
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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