Reviews of AC Hotel by Marriott Lansing University Area 3 stars
3160 East Michigan Avenue, Lansing, MI 48912, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNewer hotel. Many food places within walking distance.
We hung out with family in the lobby area as our son was leaving for the army. The tables hadn’t been wiped and sticky. We were playing cards and celebrating our son’s bday early. We threw all of our things away and the next morning they still hadn’t cleaned the tables. Our bathroom had razor hair patches in multiple areas of the shower. Highly doubt that was cleaned.
Dear Kristen, We appreciate your understanding and are pleased to learn that your stay was enjoyable overall. Thank you for sharing your thoughtful feedback and for choosing to stay with us at AC Hotel Lansing University Area. Your patronage is important to us, and we look forward to the opportunity to provide you with an exceptional experience during your next visit. Best, Michael Israel General Manager
Dear Kristen, We appreciate your understanding and are pleased to learn that your stay was enjoyable overall. Thank you for sharing your thoughtful feedback and for choosing to stay with us at AC Hotel Lansing University Area. Your patrona… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe property is in a nice location, friendly check in staff, decent breakfast and the woman working behind the bar during our breakfast was the sweetest. In room refrigerator came in handy.
Dear Lyndsey, Thank you for being our guest and taking time out of your day to let us know of the comfort you experienced here. Every member of our AC Hotel by Marriott team works together to ensure our guests have a pleasant stay, so I will pass along your kind review. Please find a reason to visit again soon. Best, Mike Israel General Manager
Dear Lyndsey, Thank you for being our guest and taking time out of your day to let us know of the comfort you experienced here. Every member of our AC Hotel by Marriott team works together to ensure our guests have a pleasant stay, so I wil… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewComfortable, clean & quiet.
The breakfast was inedible. Hardly any milk for coffee, minuscule items put out every 10 minutes, dirty dishes in the sinks & croissants that were raw in the inside.
Dear Jodi, Thank you for giving us a review! We are truly grateful to hear that you had a positive experience. Your kind words mean a lot to us and inspire our team, who are dedicated to making every guest's stay special and memorable. We can’t wait to welcome you back and have an even better experience. Best, Stephen Barr General Manager
Dear Jodi, Thank you for giving us a review! We are truly grateful to hear that you had a positive experience. Your kind words mean a lot to us and inspire our team, who are dedicated to making every guest's stay special and memorable. We c… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewI love that it was plenty of parking. The room was magnificent. The layout of the hotel was beautiful. The food at the restaurants were delicious. The bartenders were cool. It’s kind of centrally located.
Nothing
Dear Michael, Thank you for sharing your review. Your honest feedback helps us monitor and improve our guest experience. We are glad to hear that you enjoyed your stay at our modern hotel, as well as our restaurants and convenient location. There is no greater compliment than a return visit, and we hope to see you again soon! Best, Marc Richardson General Manager
Dear Michael, Thank you for sharing your review. Your honest feedback helps us monitor and improve our guest experience. We are glad to hear that you enjoyed your stay at our modern hotel, as well as our restaurants and convenient location.… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewLocation was great, Over priced due to graduation. Good Parking.
Basically see through bathroom door was annoying. Not enough in the sales corner.
Dear Walker, Thank you for taking the time to review our hotel. I'm glad to hear that you found our location convenient for your stay. I apologize that our décor did not meet your expectations. We appreciate your feedback, as it helps us monitor and improve the guest experience. Thank you for staying with us, and we hope to welcome you again in the future. Sincerely, Marc Richardson, GM
Dear Walker, Thank you for taking the time to review our hotel. I'm glad to hear that you found our location convenient for your stay. I apologize that our décor did not meet your expectations. We appreciate your feedback, as it helps us mo… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewFresh, clean, good amenities. Beds super comfortable
Dear Marilyn, Go Spartans! We are proud to be a part of the fabric of Lansing and the MSU area, and love welcoming family members to town for graduation. Thank you for staying with us and taking the time to share your kind and uplifting review. We loved hosting you and hope you find a fun reason to come back soon. Best, Marc Richardson General Manager
Dear Marilyn, Go Spartans! We are proud to be a part of the fabric of Lansing and the MSU area, and love welcoming family members to town for graduation. Thank you for staying with us and taking the time to share your kind and uplifting re… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewBeautiful
N/A
Thank you! We appreciate your feedback and are so happy your stay was wonderful! Thanks again for staying. Hope to see you again when your plans bring you to Lansing.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in March 2025
Verified reviewClean, modern, nice staff, great restaurant
Dear Kimberly, Nothing but positives during your recent stay at our AC Hotel? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets other travelers know that they can count on a great stay here. Please come back soon! Best, Marc Richardson General Manager
Dear Kimberly, Nothing but positives during your recent stay at our AC Hotel? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets other travelers know that they can count on a great st… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewClean, new
No coffee in the morning for guests or fresh water.
Dear Pamela, I am sorry to hear that not everything during your stay was up to your expectations. We truly value your feedback, as it helps us improve our service. Thank you so much for choosing us, and we look forward to the opportunity to serve you even better next time! Sincerely, Marc Richardson General Manager
Dear Pamela, I am sorry to hear that not everything during your stay was up to your expectations. We truly value your feedback, as it helps us improve our service. Thank you so much for choosing us, and we look forward to the opportunity to… Show more
Reviewed: 4 April 2025 · Stayed in February 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewEverything
Nothing
Dear Maguel, Thank you for letting us know you enjoyed everything about your stay. We appreciate you being our guest, and we look forward to welcoming you again soon. Best, Marc Richardson General Manager
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewClean staff was great
Dear Gordon, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Marc Richardson General Manager
Reviewed: 8 February 2025 · Stayed in February 2025
Verified review