Reviews of AC Hotel By Marriott Miami Brickell 3 stars
115 SW 8th Street, Brickell, Miami, FL 33130, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewIt was in downtown Miami so most stuff were accessible
What i didn't like was the fact that my card was charged 3 times over a 100 dollars for reasons I dont know. I am still awaiting my refund for these charges which front desk said was done automatically by their system to check if the card is valid which i don't understand why you would have to request funds over a 100 dollars each time.
Reviewed: 26 August 2025 · Stayed in June 2025
Verified reviewvery good location
Dear Eliran, Thank you for the kind review. We are pleased that everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing AC Hotel Miami Brickell. We look forward to your next stay. Best regards, Constantino Papadopulos General Manager
Dear Eliran, Thank you for the kind review. We are pleased that everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing AC Hotel Miami Brickell. We look forward to your nex… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation
Value of it, breakfast buffet was absolute trash.
Dear Richard, While we are pleased that our location suited your needs perfectly, we are sorry for your disappointment with our breakfast items. This will be conveyed to our food and beverage team as our goal is to deliver outstanding service to every guest at every opportunity. Thank you for choosing to stay with us, and we hope you will come back soon and let us show you the hospitality we are known for providing. Best regards, Constantino Papadopulos General Manager
Dear Richard, While we are pleased that our location suited your needs perfectly, we are sorry for your disappointment with our breakfast items. This will be conveyed to our food and beverage team as our goal is to deliver outstanding servi… Show more
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLoved the bars and rooms very comfy and spacious
Breakfast area.
Dear Richards, We are glad to know that your time at the AC Hotel Miami Brickell was enjoyable and that your accommodations provided the comfort you were looking for. Whether you were sipping a handcrafted cocktail at the AC Lounge or taking in the stunning views from Rosa Sky Rooftop Lounge, it is wonderful to know these experiences added to your time with us. However, we regret any disappointment caused by the breakfast area, and thank you for bringing this to our attention. Your feedback is truly valued, and we look forward to welcoming you back for an even more seamless visit. Best regards, Constantino Papadopulos General Manager
Dear Richards, We are glad to know that your time at the AC Hotel Miami Brickell was enjoyable and that your accommodations provided the comfort you were looking for. Whether you were sipping a handcrafted cocktail at the AC Lounge or takin… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewClean, close to the center , front desk was very welcoming and answered any question,
Dear Sagi, Thank you so much for your kind words and for noticing our efforts in maintaining a spotless and welcoming environment. We are pleased that our location in proximity to downtown Miami perfectly suited your plans and that our front desk associates delivered attentive and courteous service. It was a pleasure to read your fantastic review of the AC Hotel Miami Brickell. We look forward to hosting you again on your next visit to Brickell. Best regards, Constantino Papadopulos General Manager
Dear Sagi, Thank you so much for your kind words and for noticing our efforts in maintaining a spotless and welcoming environment. We are pleased that our location in proximity to downtown Miami perfectly suited your plans and that our fron… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewTell me I sent you something, beautiful scenery. Grateful, everything was amazing. Thank you for making my fiances 30th birthday special
Dear Damian, Thank you for taking the time to share that your stay at the AC Hotel Miami Brickell was perfect in every way. We love it when people include us in their special celebrations; therefore, we are glad we could help make your partner’s birthday an enjoyable event. We are delighted you were able to relax and rejuvenate together during your visit. We appreciate your generous feedback and hope to see you for another memorable experience. Best regards, Constantino Papadopulos General Manager
Dear Damian, Thank you for taking the time to share that your stay at the AC Hotel Miami Brickell was perfect in every way. We love it when people include us in their special celebrations; therefore, we are glad we could help make your part… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe bartender was great and I love the goodie bags that was giving to me!
Breakfast wasn’t included and there is no handicap ramp to get on to the building
Dear Shamisha, We appreciate your perfect rating and are pleased to know that we exceeded most of your expectations. It’s wonderful to hear that you had a great time at the bar and our bartender took good care of you. We are also glad that the welcome amenity added a special gesture to your stay. That said, we regret any inconvenience caused, as we do not offer a complimentary breakfast; however, we hope you enjoyed our European-inspired breakfast at AC Kitchen. We have also noted your comments regarding the access ramp and will be shared with the appropriate teams as we work toward creating a more comfortable experience for all our guests. Thank you for choosing to stay with AC Hotel Miami Brickell. We look forward to the opportunity to welcome you again. Best regards, Constantino Papadopulos General Manage
Dear Shamisha, We appreciate your perfect rating and are pleased to know that we exceeded most of your expectations. It’s wonderful to hear that you had a great time at the bar and our bartender took good care of you. We are also glad that … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery nice property , I love the pool snd decor of the room and hotel .
Dear Tanya, Thank you for your wonderful review! We understand the importance of the details that make up a memorable stay and it is a pleasure to hear how much our property's ambiance and room design enhanced your time with us. It's lovely to know you enjoyed the pool, as we take great pride in creating a relaxing and inviting space for our guests. We appreciate your patronage and look forward to seeing you at AC Hotel Miami Brickell again soon. Best regards, Constantino Papadopulos General Manager
Dear Tanya, Thank you for your wonderful review! We understand the importance of the details that make up a memorable stay and it is a pleasure to hear how much our property's ambiance and room design enhanced your time with us. It'… Show more
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location was great. Hotel was quiet
The bathroom needed to be cleaned better. The beds were hard! The food and drinks I ordered were expensive and the food was not good. Prepare to pay extra fees when you check in. WiFi is not included unless you book directly through their website.
Dear Antalicia, While we are glad the location suited your plans and that you found the environment peaceful, we regret that other aspects of your stay were disappointing. Your comments regarding the quality of the beds as well as cleanliness concerns in the bathroom have been noted and shared appropriately for improvements. We also regret that the dining experience did not meet your expectations, and we will pass this along to our food and beverage team. We understand your disappointment regarding additional charges. Please know that this information is listed on our website, so guests are aware prior to booking. Your feedback is valuable as we continuously work to improve the guest experience, and we hope to have the opportunity to welcome you again to provide you with a better stay. Thank you for your review. Best regards, Constantino Papadopulos General Manager
Dear Antalicia, While we are glad the location suited your plans and that you found the environment peaceful, we regret that other aspects of your stay were disappointing. Your comments regarding the quality of the beds as well as cleanline… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewAmazing location, great pool. Staff were super helpful. DJ at poolside was great. Generally a great vibe about the whole hotel.
Little noisy on the weekend at night as Rosa Sky nightclub is on the rooftop. If you want it quiet for a low floor. We asked for top floor not knowing about the nightclub.
Dear Joe, Thank you for taking the time to share your feedback! We are thrilled to hear you had an overall great stay at the AC Hotel Miami Brickell and that you enjoyed our hospitality. It’s also great to know our location was perfect for your needs and that you loved the energetic atmosphere at the poolside. While many of our guests like the vibrant nightlife, we understand it may not be ideal for everyone and apologize for any inconvenience caused. For future stays, we’d be happy to assist you with room placement to better suit your preferences. We are so glad you will consider returning, and we look forward to welcoming you back for another memorable stay! Best regards, Constantino Papadopulos General Manager
Dear Joe, Thank you for taking the time to share your feedback! We are thrilled to hear you had an overall great stay at the AC Hotel Miami Brickell and that you enjoyed our hospitality. It’s also great to know our location was perfect for … Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewtoo many hidden extra fees
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewOkayish stay, convenient location.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGood hotel with a convenient location.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewSome of the staff were amazing ( Deborah, Dylan and Joe)
Internet is not working They don’t clean the room even after couple requests Elevator is horrible, one is out of service and i have to wait 15 mins to go down Insect in the cheese in the breakfast Cheap breakfast I was obliged to pay 30 $ each day and its not mentioned in booking Do you need more ?
Dear Ameer, I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you've come to expect. We value your business and your loyalty to our brand. I appreciate your feedback, as it allows us to impact future guest experiences positively. We hope to see you again. Sincerely, Constantino Papadopulos General Manager
Dear Ameer, I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you've come to expect. We value your… Show more