Reviews of AC Hotel by Marriott Phoenix Tempe/Downtown 4 stars
100 East Rio Salado Parkway, Tempe, AZ 85281 , United States
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewToilet didn’t flushed. Waited a few tries to flush.
Parking was too expensive
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewAll went well.
I called to the front desk for extra towels and they said they didn't have any available. So my guest didn't have an extra towel to use. That's why i put a rating of 7.
Thank you for taking the time to share your experience with us. I’m glad to hear that most of your stay went well, though I’m truly sorry we fell short when it came to providing extra towels. That’s not the level of service we aim to deliver, and I understand how inconvenient that must have been—especially when hosting a guest. I’ll be following up with the team to ensure we’re better prepared moving forward. We really appreciate your feedback, and I hope we have the opportunity to provide a smoother experience during your next visit to Tempe.
Thank you for taking the time to share your experience with us. I’m glad to hear that most of your stay went well, though I’m truly sorry we fell short when it came to providing extra towels. That’s not the level of service we aim to delive… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewIt was close to everything and had great views
Thank you for the fantastic review! I’m so glad you enjoyed our location and the beautiful views—we’re lucky to be right in the heart of it all, and it’s always great to hear when that adds to a guest’s experience. We hope to have the chance to welcome you back the next time you're in Tempe!
Thank you for the fantastic review! I’m so glad you enjoyed our location and the beautiful views—we’re lucky to be right in the heart of it all, and it’s always great to hear when that adds to a guest’s experience. We hope to have the chan… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe hotel/location was amazing, walking distance from Mill St. Staff was okay. I forgot the lady who checked us in, she was super welcoming. The others didn’t quite acknowledge us until we approached them and asked for help but over all was amazing.
Thank you so much for taking the time to share your experience with us—we’re thrilled to see your 10/10 rating! I’m glad to hear you enjoyed the hotel and our walkable location near Mill Avenue. I’ll be sure to recognize the team member who made your check-in feel welcoming—it means a lot to hear that first impression stood out. I also appreciate your honesty about the rest of your interactions; we’re always striving to deliver a consistently friendly and proactive experience, and your feedback helps us do just that. We hope to welcome you back to Tempe soon!
Thank you so much for taking the time to share your experience with us—we’re thrilled to see your 10/10 rating! I’m glad to hear you enjoyed the hotel and our walkable location near Mill Avenue. I’ll be sure to recognize the team membe… Show more
Reviewed: 22 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewAtmosphere
Greetings, Thank you so much! We’re thrilled to hear that you enjoyed your stay at our property. Your positive feedback means a lot to us. We look forward to welcoming you back in the future!
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe pillows were very comfortable, the bed was great. Mine didn't squeak at all but the other bed did every time you moved. The front desk receptionists were all amazing, shoutout Ronnie.
The parking was for a fee that I was not aware of until I was back home and looked at the bill. That should probably be mentioned or displayed better when booking/checking in.
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our comfortable beds and that our front desk team, especially Ronnie, made a positive impression during your stay. We'll be sure to pass along your kind words! We appreciate your note about the parking fee and understand how important it is for guests to be aware of all charges upfront. We do our best to communicate this during the booking process and at check-in, but we'll certainly review how we can make it even clearer moving forward. We hope to welcome you back for another great stay in the future!
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our comfortable beds and that our front desk team, especially Ronnie, made a positive impression during your stay. We'll be sure to pass … Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewGreat service and Clean Rooms
NA
Thank you for your kind words! We're delighted to hear that you enjoyed our service and clean rooms. Providing a comfortable and welcoming stay is always our goal. We look forward to welcoming you back on your next visit!
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewThe check-in was quick; we could park in a parking garage next door and were given a parking pass for the night. Breakfast was healthy and delicious with a variety of options. The fitness center was small but adequate for a quick jog, stretch, and lift.
This is not the fault of the hotel, but when we walked to downtown Tempe and back to check out the nightlife, there was a staggering amount of homeless or vagrants in the area. On the way home it was a little sketchy and one of the homeless men was bent over next to the sidewalk with his pants down. It was a little sad to see this with the contrast of self-driving cars and college kids everywhere, but many people didn't seem to mind.
Thank you Heath, for leaving us a positive review. We hope to host you again in the future and hope the area around Tempe will not deter you from choosing us as your home away from home in the future.
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified review