Reviews of AC Hotel by Marriott St. Louis Clayton 3 stars
227 South Central Ave, Clayton, MO 63105, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOverall good
All good
Dear Pradeep, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Peter Arscott General Manager
Dear Pradeep, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about yo… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeautiful room and bathroom. Enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning.
The valet parking was quite expensive and there were limited options. The snacks and drinks available in the lobby were very expensive, and there were no alternative convenience stores in the area.
Dear Brooke, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed nearly every aspect of your stay at our AC Hotel. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Peter Arscott General Manager
Dear Brooke, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed nearly every aspect of your stay at our AC Hotel. Thank you for sharing this kind review, and please come back to s… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewModern and trendy hotel with a fantastic rooftop bar
Dear Craig, Thank you immensely for taking the time to share your wonderful review! Feedback from valued guests like you is vital to our success. We are truly grateful for your kind words and hope to warmly welcome you back for another exceptional stay in the near future! Best, Peter Arscott General Manager
Dear Craig, Thank you immensely for taking the time to share your wonderful review! Feedback from valued guests like you is vital to our success. We are truly grateful for your kind words and hope to warmly welcome you back for another exce… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIf breakfast is included in the cost of the room, it should be completely free. All I recieved was $10 off.
Dear Anesthesia, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your overall stay. I have noted your comments regarding our breakfast accommodations and will discuss them with our team. We appreciate you choosing to stay with us and hope to welcome you again for another pleasant experience. Best, Peter Arscott General Manager
Dear Anesthesia, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your overall stay. I have noted your comments regarding our breakfast accommodations and will discuss them with our team. We appreciate you choos… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe people were friendly and the location was pretty good. The TV system was good and allowed you to use your own streaming accounts and wipe them afterward. Shower had both a hand wand and the overhead rain style shower head available.
Everything cost extra, breakfast is extra, parking is extra, better wifi is extra. I won't be surprised if next time I'm at a Marriott I won't have to pay extra to use the water.
Dear Nathan, Thank you for sharing your experience at our AC Hotel. We're glad to hear that you found our staff welcoming and enjoyed our central location, bathroom amenities, and your overall stay. However, we apologize for any miscommunication regarding our pricing and any inconveniences this may have caused. We hope you will consider staying with us again so that we can provide you with a perfect and comfortable experience. Best, Peter Arscott General Manager
Dear Nathan, Thank you for sharing your experience at our AC Hotel. We're glad to hear that you found our staff welcoming and enjoyed our central location, bathroom amenities, and your overall stay. However, we apologize for any miscom… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewThe room that we booked was not available, however Shyra Smith was extremely helpful and was still able to get us a room.
Dear David, We are truly grateful for your generous words. Every compliment means a lot to us, and your appreciation for our staff member, Shyra, warms our hearts. Her dedication to hospitality truly makes our hotel a fantastic place to stay. Your review is incredibly important to us, and we eagerly anticipate the opportunity to welcome you back in the near future. Best, Peter Arscott General Manager
Dear David, We are truly grateful for your generous words. Every compliment means a lot to us, and your appreciation for our staff member, Shyra, warms our hearts. Her dedication to hospitality truly makes our hotel a fantastic place to s… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewIt was very clean.
You had to pay for parking per hour and an additional cost for breakfast.
Dear Anonymous, Thank you for choosing to stay with us in Clayton. We are pleased to hear that you enjoyed your overall experience and found our hotel to be clean. Please do visit us again for an impeccable stay. Sincerely, Peter Arscott General Manager
Dear Anonymous, Thank you for choosing to stay with us in Clayton. We are pleased to hear that you enjoyed your overall experience and found our hotel to be clean. Please do visit us again for an impeccable stay. Sincerely, Peter Arscott Ge… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNothing
I paid for two rooms connected with sofa beds and they put me and my family separated and without soda beds. I went downstairs to ask them about it and they did not believe me. So I had to search on my phone for my receipt so they could give me the rooms I paid for. No microwave in the rooms. Rooms were expensive and did not include breakfast. Customer service was poor but the cleaning people were nice. I would not stay there anymore. The trash can outside was full of trash all the time. Front desk staff were cold and distant.
Dear Littney, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Peter Arscott General Manager
Dear Littney, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help u… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewCleanliness Easy access to metro.
N/a
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe rooms were very small
Reviewed: 4 July 2025 · Stayed in June 2025
Verified review