Reviews of AC Hotel by Marriott Waco Downtown

Not happy with accommodations. Was not given room paid for. Was given a handicap room instead of regular king room. No refund provided at site. Rooms were not cleaned in a timely manner for a large concert event in town. Multiple people waiting for rooms by check-in time. Was advised by the front desk after a pre-check in that a phone call would be made and the people ahead of me would get rooms first. No phone call came during this time while we gathered our belongings and parked. After waiting approximately 15 minutes in the lobby saying it was okay to check in. I was told our room was still not ready and if we did not take the room provided it would be given to someone else and no time frame for when our room would be ready.

Great service at the front desk. Rooms were clean and comfortable. The staff accommodated my family by putting us in two rooms that were connected. The bar is really nice and the pool area is magnificent. The hotel is located within walking distance of all the city attractions, shops and restaurants.

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It was clean and in a great location.

The beds were on the firmer side.

Cleanness and staff were very helpful and friendly

Location Good atmosphere Firm bed but not too firm Pillow choices Room for a pack in play in the room Tv guide available Large shower Dark curtains 2 mini waters in the fridge

The bathroom floor didn't seem to be swept. There were little hairs in the corners and in the shower. Parking is paid, $12 for the parking garage Mini fridge smelled like hotdogs

First of all, the Hotel is NEW. so everything is in best condition. The Parkinghouse is near by and you can walk from the Hotel into the Parkinghouse without going "outside" Selfparking. The Manager (Kareen) was really nice. Room personel had forgotten to make up our room, but everything was arranged at perfection, we did stay in fact 2 days longer than originally planned. My Wife was happy , the Silos (Magniola Chip and Joanne Gaines) are just around the corner Of course the room was clean, without any smell or so, I think the Hotel is strictley kept, what will keep the Hotel in same high standard as it is now. it was a great stay there, 5 nights at all. right across the street is Terry Black's BBQ - a must see, must try, must eat place. On the List (Texas monthly) 10 Best BBQ in Texas.

Hmm?

Room was large , bed comfy and close to restraunt's and silos.

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Close to shops, silos, restaurants! New and clean!

The bathroom door doesn’t close all the way…it’s a sliding door with a gap between it and the inside of the bathroom—-total lack of privacy when it cones to noise, etc. not ideal unless you are a married couple that’s really ok with something like that…not for families or friends/girl trips!

The Staff was extremely friendly, the hotel was very clean and the location was excellent!!!