311 North Morgan Street, West Loop, Chicago, IL 60607, United States of America
#72 of 182 hotels in Chicago
Guests' ChoiceBased on 356 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
7.7
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Beth
United States of AmericaPricey for small space
Great location
Stayed in February 2024
Reviewed: May 16, 2024
Bennett
United States of AmericaI drove 3.5 hours to get there and they couldn't find my reservation. They also didn't want to accept the credit card because my name wasn't on it. I've been around the world with that card and never had a problem. They had to call my boyfriend for approval and did eventually find my reservation after I dug up a confirmation number. The room I got was noisy!!! After I returned home, I got an email about a liquor charge I didn't accrue. Still haven't gotten that settled. Rooms were not plush but more industrial.
The hotel was bustling! It was close to an interesting area and I enjoyed walking around. The bath tub was amazing!
Stayed in May 2024
Reviewed: May 6, 2024
Kathryn
United States of AmericaThere is no coffee maker in the room, you have to go purchase it from their cafe downstairs each day. Additionally, the rooms are lacking in shelf space with no drawers and limited hangers supplied, so it did feel like I couldn't fully unpack throughout my stay. Also, the fridge is full of items you can purchase, but this leaves barely any room to use the fridge for any personal items you may bring in.
Great location! Loved the ease from which I could get from the airport to the hotel and access the transit system in general without needing to rent a car. Tons of amazing restaurants in the area and super close and easy to get to downtown. Rooms are very clean and the beds are comfortable.
Stayed in May 2024
Reviewed: April 24, 2024
Belle
United States of AmericaGreat location, walkable to shops restaurants and the train
Stayed in April 2024
Reviewed: March 3, 2024
Tenoch
United States of AmericaThere was not a lot of sound privacy. It felt like you could hear everything going on in the hallway outside
The overall vibe was amazing and having a restaurant downstairs was super convenient. The room was cozy and had everything we needed.
Stayed in March 2024
Reviewed: February 20, 2024
Catalina
United States of AmericaRooms are a little dark. Water pressure on the shower was a bit weak.
Location and staff were great. Greeted by chocolate strawberries for Valentine’s Day. Bed was clean and comfortable
Stayed in February 2024
Reviewed: January 2, 2024
Friederike
GermanyThere was pumping Music which was a lil loud at night
Big Roms, had everything we needed
Stayed in December 2023
Reviewed: December 29, 2023
Kathryn
United States of AmericaDog fee is really expensive ($100), bath tub is difficult to get in and out of for short people.
Great location, wonderful staff, comfortable room.
Stayed in December 2023
Reviewed: October 16, 2023
Shani
South AfricaRooms smelled and felt like there was damp.. to the degree that I had a physical response.... there was a moldy feel even though the hotel seems brand new. I felt it was expensive for what it was.
Location was great, decor downstairs was good and coffee place was cute. Room was clean.
Stayed in July 2023
Reviewed: October 13, 2023
James
United KingdomThe Emily felt new and was very clean and tidy. The hotel had a great atmosphere, nice restaurant, coffee shop, and a rooftop cinema! The hotel is opposite the Google office in Fulton Market, which felt like an up and coming area of Chicago.
Stayed in October 2023
Reviewed: September 26, 2023
Sylvia
United States of AmericaThe hallway carpet was a bit dark and gave impression of being old but perhaps wasn’t that old but colors made it look dirty or old. It’s on the pricy side.
They were very friendly. Room was comfortable. They accommodated our early arrival which was super nice. The lobby area and coffee shop were very nice. Didn’t use rooftop terrace but heard it was very nice.
Stayed in September 2023
Reviewed: September 8, 2023
Tyler
United States of Americalocation is great. style of hotel is perfect!
Stayed in September 2023
Reviewed: August 30, 2023
Beth
NetherlandsSleek, modern, and spacious rooms. Friendly staff and nice amenities.
Stayed in August 2023
Reviewed: August 27, 2023
Jeanne
United States of AmericaPrice.
Location!
Stayed in August 2023
Reviewed: August 18, 2023
B
United States of AmericaShower drain backed up (you would expect housekeeping or engineering would have noticed this and addressed it before another guest (us) had to experience it. Also, a couple of outlets did not work properly, again the expectation is for a proactive approach to these kinds of things.
Location, staff, amenities
Stayed in August 2023
Reviewed: July 5, 2023
Sally
United States of AmericaSink is outside the bathroom and lighting makes it hard to do make-up. Very dark.
Close to restaurants and public transportation. Comfy beds.
Stayed in July 2023
Reviewed: June 27, 2023
Dave
United States of AmericaTV didn’t work very only a few channels
Convenient location
Stayed in June 2023
Reviewed: June 23, 2023
Mia
United States of AmericaThe outside area was beautiful but closed down too early. As did the downstairs bar
Location was perfect!!!!
Stayed in June 2023
Reviewed: May 13, 2023
Paige
United States of Americadog friendly and clean. very cool furnishings.
Stayed in April 2023
Reviewed: May 9, 2023
Sarah
United States of AmericaRooms felt somewhat unfinished
Location
Stayed in May 2023
Reviewed: April 19, 2023
Hailey
United States of AmericaHotel was neat and interesting. Loved the decorations. Roof top bar is fabulous
Stayed in April 2023
Reviewed: April 18, 2023
Michael
United KingdomMain drawback was the other guests. On two occasions I was awoken to what sounded like a frat party when the guests in an adjoining room arrived back in the early hours. I had to complain to the hotel staff. This seems to be a combination of less than ideal soundproofing (hard surfaces used for decoration) but also because the hipster location of the hotel (it's opposite a Google office) seems to have encouraged a certain type of "look at me having fun" guest. The location of the sink outside the bathroom is a bit weird (and possibly unhygienic). I'll put the noise issue down to bad luck and would stay here again.
The hotel's facilities were generally very good and the staff were very pleasant and helpful. It's in an interesting part of the City and well connected for transport into the Loop via the L-line at Morgan (3 minutes), although there are plenty of bars and restaurants within walking distance. Housekeeping was good, although could be late in the day. Rooms are decorated in an urban-chic sort of way.
Stayed in April 2023
Reviewed: April 17, 2023
Manny
United States of AmericaLighting is a bit dark in the rooms
Stayed in March 2023
Reviewed: April 2, 2023
Holly
United States of AmericaParking accommodations and cost
Stayed in April 2023
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