Reviews of Acqualina Resort and Residences 5 stars
17875 Collins Avenue, Miami Beach, FL 33160, United States
#2 of 222 hotels in Miami Beach
Guests' ChoiceReview score
Based on 43 hotel reviews
8.9Score breakdown
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Cleanliness
9.7
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Comfort
9.7
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Location
9.5
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Facilities
9.2
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Staff
9.6
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Value for money
8.3
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Free WiFi
7.5
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Showing 1 – 25
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Reviewed: 20 January 2025
Stanley
Canada22 reviews4 helpful votes10“Amazing and well deserved ratings and staff”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 8 nights
- • Submitted via mobile
Nothing
Beautiful and well maintained
Stayed in January 2025
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Reviewed: 7 October 2024
Jeff
United States5 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Great Service.
Stayed in October 2024
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Reviewed: 22 July 2024
Andries
South Africa32 reviews6 helpful votes8.0“Great with a dissapointing departure experience”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Booking confirmed breakfast included. When we booked out, we were charged extra for breakfast. When questioned the front desk lady argued the matter by saying when we checked in we were given a letter to say we get a certain amount per day for breakfast. I objected as one cannot say breakfast is included and then change extra. Only after making the point that one complains and nine vote with their feet, and the lady saying something in Russian, she offered to remove the extra charge for breakfast from the account. The good experience staying at the hotel for three days was cancelled when we left feeling offended. I must add by saying we were upgraded when we checked in and the rest of the staff were going out of their way to assist. Unfortunately checking out was unpleasant. It’s the first time that we experienced that a booking promised breakfast is included only to find out it’s restricted to an amount that doesn’t even cover the normal buffet breakfast.
Location
Stayed in July 2024
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Reviewed: 16 October 2023
Rashadd
United States14 reviews2 helpful votes10“The best resort experience I ever had.”- • Leisure trip
- • Group
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
No issues at all. You get what you pay for! One restaurant recommendation givdn to us for dinner was the Surf Club, which is a popular restaurant at The Four Seasons. The ambiance was nice, but the food was very basic and grossly overpriced. I do not recommend it. However, this is not connected to the Acqualina
The resort exceeded all of my expectations and I've never experienced this level of accommodations at any resort. The communication was stellar, the resort itself had everything we needed and they truly went above and beyond to provide the 5 star experience. There were no hidden fees.
Stayed in October 2023
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Reviewed: 24 September 2023
Romero
United States1 review10Exceptional- • Business trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 2 nights
Everything about the facilities is incredible.
Stayed in September 2023
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Reviewed: 7 February 2023
Zoheir
United States5 reviews9.0“Had a great time. Friendly staff”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Great breakfast. A bit expensive but very good
Stayed in February 2023
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Reviewed: 2 February 2023
Cherie
Brazil15 reviews9.0“Fantastic experience would definitely go back”- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 4 nights
- • Submitted via mobile
The valet was a bit complicated on weekends as they cater to three popular restaurants in the hotel and not just the hotel guests.
Amazing very professional check in experience 5 star service from receptionist Valaria! The welcome drink and room upgrade was a special touch and very much appreciated! Lovely beach and chairs service. We had a delicious lunch at the beach front restaurant and a fantastic dinner at the Italian restaurant. Both catered well to kids.
Stayed in January 2023
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Reviewed: 12 November 2022
Ann
United States36 reviews6 helpful votes9.0“Very lovely people!”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted via mobile
The food was just average.
Julien at the front seat was amazing! Every staff member was warm, genuine and helpful…. except for the concierge who was not happy sourcing a microwave for us.
Stayed in November 2022
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Reviewed: 31 October 2022
Paolo
United States1 review10“Best vacation spot I have ever been to in my life!”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Suite - Oceanfront
- • Stayed 6 nights
- • Submitted via mobile
Nothing.
Everything!!
Stayed in October 2022
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Reviewed: 4 February 2025
Harbour
United States2 reviews4.0“The hotel is a great property, but the building and the facility aren't enough. It's the little thin”- • Leisure trip
- • Group
- • Deluxe King Room with City View
- • Stayed 3 nights
Numerous issues- My late evening arrival, no one greeted me or offered to help with luggage or even opened the door. My TV didn't function when I checked in. It took a couple hours to repair. Why wouldn't someone have tested it prior to my arrival? (after cleaning?) It took two days to get a bottle opener. My i-Pad didn't work for 2 days. Finally, on the last day, 2 of 3 elevators were inoperative. I worked for an elevator company, they make their money from 24/7 service! They were never repaired all day, causing us to almost miss our flight due to the delay in getting down from our room.
Breakfast was fine, rooms are always great.
Stayed in February 2025
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Reviewed: 16 October 2024
Infomediji
Slovenia5 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • King Room - Ocean Front
- • Stayed 7 nights
- • Submitted via mobile
Hard to enjoy your time with constant this and that
Stayed in August 2024
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Reviewed: 24 April 2023
Emily
Canada1 review7.0Good- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 6 nights
- • Submitted via mobile
the food was mediocre. I was expecting a lot more from the breakfasts, especially given the price. The quality of the food was quite disappointing. the beds and pillows are also way too soft. I ended up with back and neck pain.
great pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach. overall staff are very frequently.
Stayed in April 2023
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Reviewed: 28 September 2022
Ana
United States7 reviews6 helpful votes7.0“Price not in line with negative experiences listed in section above and NOISE rendered serenity lost”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 6 nights
There was construction going on and all days were very very loud, noisy with banging and other power tools going on. There was a stage with people going up and down the building that provided no privacy, and obstructed the view the entire time, and also not allowing privacy to take advantage of the balcony. Had to keep curtains shut. The one time I went to sit on the beach, there was a slight breeze and few raindrops and our umbrella was taken away. My mom visited and left her car in front for a couple hours, and when ready to leave her car had been misplaced ... we waited over half hour for the car to be found. It looked as though it was reported as an overnight car, which also appeared on our final invoice - we had to have charges removed as we did not have a car parked.
Facilities were clean and staff was very pleasant. We had water bowls for our service dogs and dog biscuits that was a nice touch. Food was good, we ordered dinner in the room a couple times.
Stayed in September 2022
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Reviewed: 17 June 2025
Janaina
Brazil8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2025
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Reviewed: 3 June 2025
Elena
Canada10 reviews10Exceptional- • Business trip
- • Family with young children
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
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Reviewed: 24 January 2025
Lilit
United States10 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room - Ocean Front
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 22 August 2024
Dmitry
Russia22 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Two Double Beds with City View
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 25 June 2024
Viktoriia
United States21 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King Room - Ocean Front
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 12 February 2024
Peter
Switzerland10 reviews7 helpful votes10Exceptional- • Leisure trip
- • Group
- • King Room - Ocean Front
- • Stayed 2 nights
There are no comments available for this review
Stayed in February 2024
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Reviewed: 5 February 2024
Paul
Canada3 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2024
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Reviewed: 4 January 2024
Arlettis
United States6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room - Ocean Front
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
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Reviewed: 26 December 2023
Claudia
Peru33 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
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Reviewed: 7 November 2023
Robert
United Kingdom1 review9.0Superb- • Business trip
- • Solo traveller
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 12 October 2023
Clavink
United States11 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
Showing 1 – 25
