Reviews of The Laura Hotel, Houston Downtown, Autograph Collection 5 stars
1070 Dallas Street, Downtown Houston, Houston, 77002, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room decoration, the bed.
Very bad breakfast (expensive!!!) , the coffee is disgusting. Bad insulation between the corridors, and the rooms. No water in the room instead of Fuji one at... 8$!!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNot microwave or fridge
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation and cleanliness were awesome.
Price and insecure wifi.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFacilities and location were great. Bar & breakfast staff were very helpful.
Reception staff were unhelpful and put the phone down on my husband when he called the desk with an enquiry. House Keeping woke us at 8.15am on our departure day to ask when we were leaving.
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewNice property, very clean rooms with outstanding view of downtown
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe didn’t have breakfast, but had an evening meal on arrival.
The Hotel took a bond amount equivalent to the night’s accommodation and 2 weeks later had not refunded the incidentals ($296.58US). They have not responded to several emails, both Reservations or Management. 16 days after our checkout, we have still not received our refund. Very poor :(
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice place, good location, clean, gorgeous
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe room and view
I couldn’t stay longer
Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewThe bathroom
The pool and carpet
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClean good location
The valet very expensive the pool small and close early
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything was lovely
Parking too expensive
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewEverything! Location was great! Hotel was top tier!
Reviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewN/A
Pool timing ! It closed a bit early. I would think it would close at 9 or 10
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery pretty aesthetic
Corners and crevices of floors, specifically the bathroom and shower, could’ve been much cleaner. Also no microwave?
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewThe hotel is lovely and perfectly located in downtown Houston. My friends and I stayed there because we were celebrating downtown. The bar was great, and the overall experience certainly met our expectations.
It was a little pricier than I think it should have been. Other than that, all good! I loved my corner room. Everything was what I wanted in terms of luxury.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation
Not too clean. Understaffed so I had a few issues.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified review