Reviews of Quality Inn Allen - Plano East 2 stars

The location was gr8 and the staff( especially Mo ) were very accommodating to my needs.

N/A

The location was excellent for my purposes. The price was very good for my budget. Staff was friendly and helpful. There is a wonderful restaurant next door, and other options fairly close by.

Breakfast was very basic — not even toast. But they did have waffle maker, hard boiled eggs, microwave burritos, breakfast cereal, and yogurt. I would have appreciated toast and a little fruit. The ceiling in my bathroom was peeling and moldy. Otherwise, my room was clean and comfortable but furnishings a bit outdated, which was fine with me. It was very functional.

I liked the price and location. For desk was kind really appreciated that. I was visiting from Vegas for a wedding

I was upset that the house keeper was trying to make it seem like me and my sister were trying to steal towels because we asked for 2 more. It was me my sister and 4 kids there was only 3 towels. The lady said we already had 3 towels and that they count them. I felt offended because it wasn't like there was just a few of us. On top of the the restroom had mold and water damage on the ceiling.

Easy access off the freeway. Solid breakfast. Room was fine.

The key cards kept de-magnetizing, so that was kind of annoying

They were very accommodating and replied to my requests. They made sure my stay was comfortable and easy check in.

Definitely the value and location

The only concern that painting was going on in the main hallway...but that did not bother me as much as one of the back entry doors (two doors from my room) was being propped open with a rock as the key card reader was broken. Was propped open 24/7

Good value.

Pool should have been warmer.

It was clean and comfortable

Nothing

Price, location , indoor pool

Kinda Shabby, run-down, no air in hallways, key sensors kept breaking, no elevator, continental breakfast was very low selection

Everything

Nothing

There was nothing to like

The pool was supposed to be heated it wasn’t, breakfast sucked, room smelled, key cards wouldn’t work, doors were broke wouldn’t unlock, mold on bathroom ceiling

It needed some repairs in the bathroom. The bathroom was small.

Our room was very clean. We also really liked the fact that the room did not have carpet on the floor.

The bed was extremely hard!! Our room was NOT a quiet room, you could hear other people talking, and kids being loud. Was not a restful stay!

Well maintained, clean, quiet and comfortable.

An older building and modest but overall a pleasant stay.

Location was good and it was pretty clean

No hot water in shower. Room 111 Iron didn’t work so called front desk

Everything was clean. Heated Pool and hot tub were nice. A/C was great.

Much older establishment.