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  5. Reviews of Aloft Portland Airport Hotel at Cascade Station

Reviews of Aloft Portland Airport Hotel at Cascade Station This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9920 Northeast Cascades Parkway, Portland, OR 97220, United States of America

#78 of 136 hotels in Portland

Guests' Choice

Review Score

Based on 129 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    7.4

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    Don't like having to pay for overnight parking

    Stayed in March 2024

  • Reviewed: November 8, 2023

    8.0
    エアポートシャトルサービスは要注意!全然オンデマンドではないです。要注意。
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Caution about the airport shuttle. I was told it’s on demand and 15 minutes waiting. But I had to wait more than 35 pmin. When I went down to the lobby at 4:15, for departure, I was told the shuttle has just left, and it’ll come back in 15 min or so. But there was no sign the shuttle came back from PDX after 4:30, so the guy at the front (he was very nice) made a call to the shuttle driver that one customer is waiting. When the shuttle arrived, the driver, she said I’ll not leave until 4:45. After that, the flight companies’ staff came down and finally we left the hotel after4:50. And arrived PDX 4:58. I left early because I wanted to look around the PDX, but there was no time for that. It’s really American. So better to see more time for the shuttle transportation.

    Huge cozy bed. Near the PDX. Room is clean.

    Stayed in November 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    there were no USB charging ports. There should, at least, been a charging port near the bed.

    Room was clean and nicely furnished and decorated.

    Stayed in October 2023

  • Reviewed: August 8, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    Some parts of the room looked "tired". Think trim, caulking, edges of the carpeting. The shower controls were loose and came off in my hand.

    The bed was comfortable. The roller shades blocked enough light to sleep very well.

    Stayed in August 2023

  • Reviewed: July 14, 2023

    8.0
    Next time my stay will be for at least a day or two!
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    To have stayed at least a day or two longer... and the lobby ran out of coffee.

    Airport shuttle was a plus... decor and rooms were clean, location perfect with many great shops nearby.

    Stayed in June 2023

  • Reviewed: July 4, 2023

    9.0
    Clean, quiet hotel for those want a good, safe place to stay without breaking the bank.
    • Business trip
    • Solo traveler
    • Guest room, 2 Queen
    • Stayed 4 nights

    Shower stall is on the smaller side and water pressure is lacking. Sink water pressure was too much, especially for the type of sink installed. Toilet paper roll holder needs to be faced in opposite direction so the roll doesn't go jumping off and rolling away from you. While not important to me, there is no dresser or closed closet. Bathroom area has an open closet for a handful of hanging items and open shelves for storage of other things. No room service available.

    This is a nice, quiet, and clean hotel operated by Marriot Bonvoy just outside of the Portland Airport and is frequented by airline personnel. Planes fly directly overhead as they come in for landing, however, it's barely noticeable when in the room. The room itself is a good size for 2 queen beds, a desk area, and a properly sized flatscreen TV for the space. TV bonus is you can use your Netflix and other streaming service logins free of charge so you're not stuck with basic cable or have to pay to watch movies. Shower (no tub) is outfitted with full size shampoo, conditioner, and body wash dispensers filled by housekeeping as needed. AC works well and keeps room cool. Beds and bedding were clean and in good condition. Mattresses were on the firm side, but not uncomfortably so. Free coffee/tea setup in the room with the usual options. There is free Wi-Fi available throughout the property, but since I didn't need it, I am unsure of the reliability of signal strength. Hotel lobby has a bar open during the evening hours along with a small cafe area for all-day fare. Multiple restaurant and shopping options are within walking distance (Target, Ikea, Best Buy, Ross, Wendys, Chipotle, Red Robin, etc.). Free shuttle service to/from PDX is always a plus and is available 24/7.

    Stayed in June 2023

  • Reviewed: April 27, 2023

    7.0
    The location was perfect, love how modern the hotel is and the front desk staff is amazing
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    my room wasn’t as clean like I would have loved it to be. I found someone’s old food behind one of the side tables by the bed, and some dust,but overall it was great for the night with my husband

    I loved how friendly the front desk staff were

    Stayed in April 2023

  • Reviewed: February 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    Location, wasn't able to take advantage of breakfast because of early flight

    Stayed in January 2023

  • Reviewed: January 6, 2023

    7.0
    Next year I will be staying somewhere else.
    • With a pet
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    This year, however, I was informed there was a $12 parking fee for overnight customers. In the big scheme of things $12 doesn't seem like much but after paying $184 for a room it rubbed me the wrong way.

    I stayed at the Portland Aloft last year and decided to stay this year also. Receptionist Heidi and Taylor were very friendly and informed me of all amenities.

    Stayed in January 2023

  • Reviewed: October 23, 2022

    9.0
    Very pleasant.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    As with most hotels, the mattress. But, in all fairness, it was better than most hotel mattresses we've experienced.

    Clean, well maintained. They left us a bottle of wine for our anniversary. Very nice touch. Very appreciated.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    9.0
    great
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    nothinbg

    The staff is excellent, I lost my glasses at the front desk, they gave them back to me. My partner placed his computer in a different room (they changed room for us because one window blind does not work) they found it and promised to ship it back to us, Great experience with the services.

    Stayed in October 2022

  • Reviewed: September 9, 2022

    7.0
    Fly me away!
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Both staff and lobby/lounge were very stark and unwelcoming. Modern, utilitarian design that felt more like a dormitory. Bathroom very small. No info about any available facilities in the room or provided when given my key. One of the oddest hotel stays I've possibly ever had. I do believe the concept was well intentioned but I found it to be poorly executed.

    Location was better than most other PDX hotels. Good proximity to MAX, restaurants and shopping. Room was a good size. Interesting concept with full bar and live entertainment in the lobby.

    Stayed in September 2022

  • Reviewed: September 4, 2022

    9.0
    great design, great location
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights

    food options at the hotel were not great

    the room was very well thought out, with everything we would need and all placed very well. Lots of outlets conveniently located. We were able to take the light rail easily, plenty of shopping and food nearby

    Stayed in August 2022

  • Reviewed: January 17, 2022

    7.0
    large price for a small room. No premium Chanel’s. ?
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    small room. odd seating

    location

    Stayed in January 2022

  • Reviewed: November 14, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    I wish the price was not as expensive as it was.

    I liked that there was a lounge in lobby with light dinner options. I loved the set-up of the room; I used the desk to do some work. The location was excellent for my trip; to was close to airport and within walking distance of many shopping and dining options.

    Stayed in October 2021

  • Reviewed: November 14, 2021

    9.0
    good stay
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    everything was pretty good

    friendly staff

    Stayed in November 2021

  • Reviewed: November 9, 2021

    9.0
    Efficient, excellent location for travel but the price could be a little more affordable for frequen
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Microwave in the rooms.

    Excellent grab and go idea w/made to order items as well.

    Stayed in October 2021

  • Reviewed: October 29, 2021

    8.0
    The stay was a lay over for a flight thefollowing day. We would stay here again.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not complementary.

    The room was spacious and clean.

    Stayed in October 2021

  • Reviewed: October 5, 2021

    9.0
    will do again when need to be near airport
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night

    better coffee in the rooms

    so close to airport and shopping

    Stayed in October 2021

  • Reviewed: September 15, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    My room didn't have a phone

    The Front desk attendants were Amazing.

    Stayed in September 2021

  • Reviewed: July 13, 2021

    9.0
    Great place to stay near PDX
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 1 night

    nada

    great shuttle service to airport, on-site bar with a few late night food options, close to restaurants, park and fly for a reasonable price, spacious rooms.

    Stayed in July 2021

  • Reviewed: June 12, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights

    no daily cleaning or new towels

    ambiance...lobby.

    Stayed in June 2021

  • Reviewed: October 23, 2023

    5.0
    Not staying here again.
    • Leisure trip
    • Couple
    • King Room with Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled like cat urine. Felt dirty because of the smell. Also, I think it is absolutely ridiculous that your GUESTS paying $200+ a night for a room have to pay an additional parking fee. Absurd.

    Beds were okay.

    Stayed in October 2023

  • Reviewed: September 7, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    I have stayed in several Alofts and generally find them to be considerably nicer than other hotel chains. I was surprised at how old and run down the room was.

    Stayed in August 2023

Showing 1 - 25

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