1370 East Hiawatha Drive, Wisconsin Dells, WI 53965, United States of America
#18 of 71 hotels in Wisconsin Dells
Guests' ChoiceBased on 1534 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.4
Staff
8.6
Value for money
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Tribolet
United States of AmericaThe Jacuzzi's in the room Felt gritty and slimy when the hot water was in. I don't think the Jacuzzi's are cleaned properly between each Customer. But it was nice.
The hotel did not offer any breakfast.
Stayed in May 2024
Reviewed: May 6, 2024
Emily
United States of AmericaSome of the things I didn't like is that they don't serve breakfast and the tv kept gliching like there was a bad signal and that you couldn't smoke on the balcony, but the last part is completely understandable, because they want to keep it nice. Also some of the things were unplugged and difficult to figure out how to plug them in.
Everything was great! So beautiful smelled clean as soon as I walked in, and staff was so nice! And the beds were super comfy and the room was nice and clean...definitely coming back during the summer!
Stayed in May 2024
Reviewed: May 2, 2024
Derek
United States of AmericaThe drawer in our room. It makes noises while you walk.
We didn't get breakfast
Stayed in April 2024
Reviewed: April 30, 2024
Teresa
United States of AmericaEarly check out
Access to the lake.
Stayed in April 2024
Reviewed: April 26, 2024
Gier
United States of AmericaOur bathroom door didn't latch unless you pulled the door up.
I loved the view 😍, pool, and staff.
Stayed in April 2024
Reviewed: April 22, 2024
Jagodzinski
United States of AmericaWanted to stay another day but couldn't have the same lake view room
Everything
Stayed in April 2024
Reviewed: April 16, 2024
Michelle
United States of AmericaPLEASE HEAT THE POOL MORE! IT WAS COLD! Front Desk should have told use we needed to get towels at check out, we got out of pool and expected to find them and had to go to desk WET to get them. Kids were freezing.
Price was great! The room and hotel was SUPER CLEAN!!!!! Like amazingly CLEAN! Loved it all!
Stayed in April 2024
Reviewed: April 15, 2024
Joyce
United States of AmericaThe carpet in rooms need updating. Couldn’t figure out how to turn the light off on the balcony. The pool area didn’t seem as clean as our room but it was very busy, and dark
Location. On the lake with sand/water/park and pool -perfect for the kids! Comfy beds. New floor in bathroom looked great. Lots of space in our room Great check in staff
Stayed in April 2024
Reviewed: April 14, 2024
Cheryl
United States of AmericaThe only bad thing was the elevator didn't work late at night.
The room was clean and comfortable. The staff is always friendly. I like the way you can check in and they send you a text when your room is ready.
Stayed in March 2024
Reviewed: April 7, 2024
Sara
United States of AmericaThe family suite with 3 beds was perfect for my kids and I. The room was clean, quiet, and easy to access. The pool was clean and well kept. We had a nice view of the lake from our room. The location is also ideal, as you can be to almost any of the attractions in under 10 minutes.
Stayed in April 2024
Reviewed: April 4, 2024
Christine
United States of AmericaPool was to cold.
Location.
Stayed in March 2024
Reviewed: April 1, 2024
Michelle
United States of AmericaI wish the hotel offered a breakfast.
The hotel was clean and the beds were very comfortable.
Stayed in March 2024
Reviewed: April 1, 2024
Maureen
United States of AmericaOne of the bed sheets had a stain on it. The pool area smelled so much like chlorine that it burned our eyes and we coughed a lot, so we didn't used the pool for very long. It's petty, but the elevator doors closed way to fast and we struggled with the luggage racks, but in all fairness, we looked like a circus act trying to move it!
The beds were amazing! We loved the beach, even though it was cold out. The location was excellent, away from a lot of traffic and easy to find. We'd stay there again. The staff were very courteous!
Stayed in March 2024
Reviewed: March 30, 2024
Maria
United States of AmericaNo tables and seats included in the room ..kind of cold behind the middle door..
I did like the pace of the place soo relax!
Stayed in March 2024
Reviewed: March 27, 2024
Loescher
United States of AmericaWas a bit dated. No phone charger sockets. Small TV. Beds were a bit high for us old folks.
Location. Respected quite times. Good size room with balcony lots of pillows and towels.
Stayed in March 2024
Reviewed: March 21, 2024
Ashley
United States of AmericaThe rooms, while clean, are definitely dated. Our microwave was from 1991. It probably would have been fine, but we didn’t feel comfortable using it. On the last night of our stay, the power went out, twice. The first time, it went out twice and came right back on. About 10 minutes later, it went out again and was out for almost 30 minutes. When I asked about it the next morning, I was told it’s normal. I’m sorry, I don’t feel losing power in a hotel is normal and if it is a known issue, invest in some back up generators, cause, not cool.
Overall, the property was lovely. The rooms were clean. The beds and pillows were very comfortable. The outdoor space, while not being able to enjoy due to time of travel, was nice. Pool and spa were clean. The saunas light was out but we were still able to enjoy it.
Stayed in March 2024
Reviewed: March 21, 2024
Tammy
United States of Americawe like that the room are nice size,love the view from our balcony can't wait to come back in the summer and enjoy all the amenities
Stayed in March 2024
Reviewed: March 18, 2024
Tessman
United States of AmericaThe electricity went out Saturday night into Sunday morning in the whole facility, that is a fire Hazzard and very dangerous
Stayed in March 2024
Reviewed: March 18, 2024
Shelby
United States of AmericaBed was not comfortable at all, we had troubles sleeping at night. Rooms were a little outdated, could use some TLC.
Room was clean. Nothing fancy. Perfect for a cheap weekend getaway.
Stayed in March 2024
Reviewed: March 16, 2024
Varga
United States of AmericaShower didn't have good water pressure, other than that we had a great visit we stayed 6 nights.
Basically had the whole resort to ourselves. Rooms were very clean , staff was friendly.
Stayed in March 2024
Reviewed: February 28, 2024
Maria
United States of AmericaThe price confused me when I checked in, almost like I paid for three rooms not two
Stayed in February 2024
Reviewed: February 19, 2024
Gina
United States of AmericaNa
Cost
Stayed in February 2024
Reviewed: February 13, 2024
Melton
United States of AmericaGood customer service
Stayed in January 2024
Reviewed: February 6, 2024
Clifford
United States of AmericaNo pool towels available
No breakfast offered
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content