425 N Dixie Way, South Bend, 46637-3313, United States of America
#39 of 48 hotels in South Bend
Guests' ChoiceBased on 278 hotel reviews
6.8Cleanliness
7.5
Comfort
7.3
Location
8.2
Facilities
6.9
Staff
8.1
Value for money
7.3
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 22, 2023
Shirley
United States of AmericaN/A
My needs were met, staff were excellent, easy check in and out.
Stayed in August 2023
Reviewed: August 18, 2023
Danielle
United States of AmericaNot clean Dog hair on bed Old sheets Nasty bathroom
Location
Stayed in August 2023
Reviewed: August 9, 2023
Jessica
United States of AmericaQuality Inn just got remodeled, brand new everything. Checked-in, front desk staffer gave me room number; I unlocked the door, and the room was never cleaned prior to the person before! Not only is that disgusting, but unsafe too. Went back down, got another room and that was "clean." You can literally see that it was just remodeled but there's hair all over the floor and just dirty. The toilet wasn't secured and lose to where it will tip if not sit on just right. Too bad this place is not cared for properly. If it was, I'd stay there all the time. New place but filthy - sad thing
Stayed in August 2023
Reviewed: August 2, 2023
Andre
United States of AmericaNo hot water for 2 days, toilet didn't flush very well, old stains in the bathtub.
Recently renovated bright and clean looking
Stayed in August 2023
Reviewed: August 1, 2023
Alexander
Costa RicaCould have laundry area…
Great location and clean!!!
Stayed in July 2023
Reviewed: July 30, 2023
Timothy
United States of America-Three water heater was broken. -Our tub was full of grime, stained, and cracked - the toilet had pink mold in the bowl and urine on the rim - one of the supervisors bad mouthed her staff to ask the guests at breakfast - the five was empty
The new furniture
Stayed in July 2023
Reviewed: July 28, 2023
Christina
United States of AmericaRoom keys didnt work multiple times and the rude worker kept saying I didnt know what I was doing? The remote didnt work.
Stayed in July 2023
Reviewed: July 26, 2023
Hiram
United States of AmericaI didn’t try the breakfast but it didn’t look like much.
Excellent value for the price paid. Giving this 5 stars not because it’s a Hilton or JW Marriott but because the amount vs what I received was excellent. Check in and check out were pretty quick. I only had to make a line one day around check in because I had lost my key the night before. I don’t know what hotel this used to be but looks like they pretty much just kept the shell and renovated all inside. Doesn’t look like much as you pull up (starting from the temporary sign) that I was like oh no, what did I do. But once I walked into the lobby I was pleasantly surprised. Looks clean, modern and new. The room was just about the right size for 2 people. I wish there had been a fridge (there’s the cabinet space for it, maybe they will add eventually) but also not a deal breaker. Almost everywhere we went was a 10 minutes distance away, so great location without the downtown prices. Staff was nice and friendly. I would gladly stay here again.
Stayed in July 2023
Reviewed: July 25, 2023
Mat
United States of AmericaGreat staff. Clean room. Will definitely stay again!!!!
Stayed in June 2023
Reviewed: July 23, 2023
Scardina
United States of AmericaNothing could’ve been better. It was perfect.
The staff was amazing, especially the acting manager. She was the best.
Stayed in July 2023
Reviewed: July 22, 2023
Anthony
United States of AmericaFloor was hard they didn't have extra pillows
The room was nice bed was comfortable
Stayed in July 2023
Reviewed: July 17, 2023
Arije
United States of AmericaWater closet let running and was noisy Bath tub rusted Breakfast poor(waffles batter stale and sour) No wifi
Stayed in July 2023
Reviewed: June 26, 2023
Samantha
GermanyThere was mud and hair all over the floor, and the front desk staff was usually unavailable. Other people’s dogs were loud, but that’s not the Inn’s fault.
The staff was often not available or at the front desk, but the interaction I did have with one staff member was smooth. The bed was clean and comfy, and the AC worked.
Stayed in June 2023
Reviewed: June 25, 2023
Sebre
United States of Americacustomer services skills was poor Rude employees my room wasn't clean
Yes, well I originally went on line and reserved a room for a king size bed . I then went to the property too get my room . I received my key and went to the room and I had a room that was two double beds . The beds wasn't completely made it was hair on the floor . I went back to the front desk and informed the lady that I booked a room for a king size bed . The lady shrugged her shoulder and stated " I don't have anymore King size beds." I asked the lady why she didn't tell me before she swiped my card . She responded "your right , but you see I was busy . I can cancel your room if you like." I informed her if i cancel there will be a hold on my money5 to 7 business days . I then told her that she gave me a room that wasn't clean. I then left the room and came back my key was deactivated .
Stayed in June 2023
Reviewed: June 4, 2023
Elswick
United States of AmericaEverything
Nothing
Stayed in June 2023
Reviewed: May 27, 2023
Cynthia
United States of AmericaToilet was broken in two ways…. Given plunger to work on it ourselves Then flushing mechanism was so old, the chain popped off in the tank. My husband and I both had to put our hand/arm inside to flush Changed rooms the last day and other room had a chipped shower. Put $$$ into your investment
We don’t eat that type of breakfast food Friendly staff
Stayed in May 2023
Reviewed: April 29, 2023
Leann
United States of AmericaThe bed was too high. I am short and could not sit on the bed. It was hard to get into bed
Location was perfect.
Stayed in March 2023
Reviewed: April 20, 2023
Philip
United States of AmericaThe staff treated me like a king. I will be back.
Stayed in April 2023
Reviewed: April 20, 2023
Johnson
United States of AmericaThe Entrance was a Little 2 tight 4 my 🦼
The Bed & ammenities very tidy & clean the staff was superb very careing
Stayed in April 2023
Reviewed: March 16, 2023
Myiesha
United States of AmericaBut our room was tiny didn’t have carpet so we were walking on a cold crumby floor. We were there for 10 days the cleaned our room ONCE. We constantly ran out of towel had to hunt someone down for more. We had to go get our own broom. The tub was rusted and gross. We had to change the bedding ourselves and it was a huge yellow stain on the bed. There was a huge patch of the carpet in the hall that was soaking wet the whole time we were there. We had to get like 4 new sets of key cards while there because that would randomly stop working. Walls were paper thin. The heater randomly worked. I could go on and on but long story short I don’t recommend unless you just need a bed but if you plan to be there all day and hang out DONT DO IT !!! GROSSSS AND CHEAP OVERALL VERY GHETTO!!!!!!!!
Breakfast was fine ig& the location. That’s literally all I can think of.
Stayed in March 2023
Reviewed: March 16, 2023
Joshua
United States of AmericaStaff was great! The room was a good size, and clean!
Stayed in February 2023
Reviewed: March 12, 2023
Shannon
United States of AmericaBathtubs were dated.
Racheal the GM and Katlynn were absolutely AMAZING! Professional, polite, helpful and friendly.
Stayed in March 2023
Reviewed: February 28, 2023
Quick
United States of AmericaYour nonrefundable cancellation policy.
Stayed in February 2023
Reviewed: February 27, 2023
Robert
United States of AmericaVery noisy. Couldn't sleep. I called the desk and nobody answered. I opened the door and spoke to my loud neighbors but it did no good
The price
Stayed in February 2023
Reviewed: February 16, 2023
Sharnta
United States of AmericaI was pleased with everything
I liked everything about the hotel and I will be coming back!!!
Stayed in February 2023
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