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  5. Reviews of Quality Inn South Bend near Notre Dame

Reviews of Quality Inn South Bend near Notre Dame This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

425 N Dixie Way, South Bend, 46637-3313, United States of America

#39 of 48 hotels in South Bend

Guests' Choice

Review Score

Based on 278 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 22, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    My needs were met, staff were excellent, easy check in and out.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    2.0
    I will not go back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not clean Dog hair on bed Old sheets Nasty bathroom

    Location

    Stayed in August 2023

  • Reviewed: August 9, 2023

    2.0
    Filthy new place - don't stay or waste your money/time
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Quality Inn just got remodeled, brand new everything. Checked-in, front desk staffer gave me room number; I unlocked the door, and the room was never cleaned prior to the person before! Not only is that disgusting, but unsafe too. Went back down, got another room and that was "clean." You can literally see that it was just remodeled but there's hair all over the floor and just dirty. The toilet wasn't secured and lose to where it will tip if not sit on just right. Too bad this place is not cared for properly. If it was, I'd stay there all the time. New place but filthy - sad thing

    Stayed in August 2023

  • Reviewed: August 2, 2023

    1.0
    Could have potential
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No hot water for 2 days, toilet didn't flush very well, old stains in the bathtub.

    Recently renovated bright and clean looking

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Easy to check in, room extremely clean, fresh environment… just one night but a really good stay!!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could have laundry area…

    Great location and clean!!!

    Stayed in July 2023

  • Reviewed: July 30, 2023

    2.0
    Very poor experience
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    -Three water heater was broken. -Our tub was full of grime, stained, and cracked - the toilet had pink mold in the bowl and urine on the rim - one of the supervisors bad mouthed her staff to ask the guests at breakfast - the five was empty

    The new furniture

    Stayed in July 2023

  • Reviewed: July 28, 2023

    1.0
    Very Poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room keys didnt work multiple times and the rude worker kept saying I didnt know what I was doing? The remote didnt work.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    10
    Excellent value for the price paid.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t try the breakfast but it didn’t look like much.

    Excellent value for the price paid. Giving this 5 stars not because it’s a Hilton or JW Marriott but because the amount vs what I received was excellent. Check in and check out were pretty quick. I only had to make a line one day around check in because I had lost my key the night before. I don’t know what hotel this used to be but looks like they pretty much just kept the shell and renovated all inside. Doesn’t look like much as you pull up (starting from the temporary sign) that I was like oh no, what did I do. But once I walked into the lobby I was pleasantly surprised. Looks clean, modern and new. The room was just about the right size for 2 people. I wish there had been a fridge (there’s the cabinet space for it, maybe they will add eventually) but also not a deal breaker. Almost everywhere we went was a 10 minutes distance away, so great location without the downtown prices. Staff was nice and friendly. I would gladly stay here again.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    Just absolutely fabulous
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff. Clean room. Will definitely stay again!!!!

    Stayed in June 2023

  • Reviewed: July 23, 2023

    10
    Awesome
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing could’ve been better. It was perfect.

    The staff was amazing, especially the acting manager. She was the best.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor was hard they didn't have extra pillows

    The room was nice bed was comfortable

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Water closet let running and was noisy Bath tub rusted Breakfast poor(waffles batter stale and sour) No wifi

    Stayed in July 2023

  • Reviewed: June 26, 2023

    4.0
    Passable, cheap, convenient accommodation for travelers, especially with dogs..
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was mud and hair all over the floor, and the front desk staff was usually unavailable. Other people’s dogs were loud, but that’s not the Inn’s fault.

    The staff was often not available or at the front desk, but the interaction I did have with one staff member was smooth. The bed was clean and comfy, and the AC worked.

    Stayed in June 2023

  • Reviewed: June 25, 2023

    1.0
    I was highly disappointed, I feel like i should have been refunded ,.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    customer services skills was poor Rude employees my room wasn't clean

    Yes, well I originally went on line and reserved a room for a king size bed . I then went to the property too get my room . I received my key and went to the room and I had a room that was two double beds . The beds wasn't completely made it was hair on the floor . I went back to the front desk and informed the lady that I booked a room for a king size bed . The lady shrugged her shoulder and stated " I don't have anymore King size beds." I asked the lady why she didn't tell me before she swiped my card . She responded "your right , but you see I was busy . I can cancel your room if you like." I informed her if i cancel there will be a hold on my money5 to 7 business days . I then told her that she gave me a room that wasn't clean. I then left the room and came back my key was deactivated .

    Stayed in June 2023

  • Reviewed: June 4, 2023

    1.0
    Don't let them run your credit card more than once
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in June 2023

  • Reviewed: May 27, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet was broken in two ways…. Given plunger to work on it ourselves Then flushing mechanism was so old, the chain popped off in the tank. My husband and I both had to put our hand/arm inside to flush Changed rooms the last day and other room had a chipped shower. Put $$$ into your investment

    We don’t eat that type of breakfast food Friendly staff

    Stayed in May 2023

  • Reviewed: April 29, 2023

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was too high. I am short and could not sit on the bed. It was hard to get into bed

    Location was perfect.

    Stayed in March 2023

  • Reviewed: April 20, 2023

    9.0
    I will be back
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff treated me like a king. I will be back.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    9.0
    Return of the jedi-$oon
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The Entrance was a Little 2 tight 4 my 🦼

    The Bed & ammenities very tidy & clean the staff was superb very careing

    Stayed in April 2023

  • Reviewed: March 16, 2023

    3.0
    GROSS
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    But our room was tiny didn’t have carpet so we were walking on a cold crumby floor. We were there for 10 days the cleaned our room ONCE. We constantly ran out of towel had to hunt someone down for more. We had to go get our own broom. The tub was rusted and gross. We had to change the bedding ourselves and it was a huge yellow stain on the bed. There was a huge patch of the carpet in the hall that was soaking wet the whole time we were there. We had to get like 4 new sets of key cards while there because that would randomly stop working. Walls were paper thin. The heater randomly worked. I could go on and on but long story short I don’t recommend unless you just need a bed but if you plan to be there all day and hang out DONT DO IT !!! GROSSSS AND CHEAP OVERALL VERY GHETTO!!!!!!!!

    Breakfast was fine ig& the location. That’s literally all I can think of.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was great! The room was a good size, and clean!

    Stayed in February 2023

  • Reviewed: March 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathtubs were dated.

    Racheal the GM and Katlynn were absolutely AMAZING! Professional, polite, helpful and friendly.

    Stayed in March 2023

  • Reviewed: February 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Your nonrefundable cancellation policy.

    Stayed in February 2023

  • Reviewed: February 27, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy. Couldn't sleep. I called the desk and nobody answered. I opened the door and spoke to my loud neighbors but it did no good

    The price

    Stayed in February 2023

  • Reviewed: February 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was pleased with everything

    I liked everything about the hotel and I will be coming back!!!

    Stayed in February 2023

Showing 76 - 100

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