Reviews of Americas Best Value Inn Maumee/Toledo 2 stars

The room was very clean and updated. No carpet. The bed was very comfortable. For the price, the sleeping was excellent. And no bad smells, which is VERY appreciated.

We were in a room right next to the office, which felt less private. Also, there was no ice machine. We needed our cooler for the picnic event we were attending.

Clean quiet and a smoking room available

No coffee pot

Property was clean and not a lot of people

The room didn’t have a coffee pot

Great

The room itself was very nice for the price

There was a lot going on with other guests being loud, doing drugs, prostitution

It's cool for the price. No bugs. Comfortable bed.

Very nice hotel

It was close to stores...

Room was dirty.....had to keep going to office to get towels...was told to put trash in dumper behind building because housekeeping was only there for a few hours a day....room very small... Room smelled bad....had to take shade off lamp to have more light cuz room was dark...wish the window opened for fresh air.... FOR 300.00 FOR 5 DAYS NOT WORTH IT...VERY DISAPPOINTED....IF I COULD GET A REFUND I WOULD!!!!!!

Dear Booking.com Customer Service,I am writing to urgently request a full refund for my recent booking at [Hotel Name], reservation number 4612130061. We checked into the hotel at 11:00 pm on 8/8/24, but due to severe issues, we were forced to check out by 2:00 AM the same night.The hotel was falsely advertised. The pictures on your website did not match the actual conditions of the room. Additionally, as soon as we sat on the beds, my entire family, including our children, began to experience severe itching. The situation was unbearable and prompted our immediate departure from the hotel in the middle of the night.We were unable to find alternative accommodations on such short notice and had to spend the night in our car, which was incredibly distressing and inconvenient.When we approached the hotel clerk for a refund, we were informed that they could not process it because the booking was made through Booking.com. This is extremely unfair given the circumstances we endured.I demand a full refund for this booking due to the false advertising and uninhabitable conditions we experienced. Please address this matter promptly.Thank you for your understanding and immediate attention to this issue.Sincerely,

Everything

the price ans availability

lroperty run down oder in room small t. v

After the way that I was treated by the gentleman at the front desk during check in, I wasn't surprised when they told me that there wasn't any breakfast at all available to the guests.

Th The older gentleman who worked earlier in theated me as if I was an inconvenience and as if I was lying when I told him.I booked the room through a third party. When I showed him my confirmation number.He told me that I could not check into the room until 2 o'clock P.M.This was 11 o'clock in the morning.I had booked the room for a total of three nights through this third party. I showed him that I was not in fact lying about booking the room and he told me to wait outside until two o'clock and I could go into the room. I told him that I would just keep the same room.And there was no need to clean it or anything so that by fiance who was sick at the time could stay in bed. He cared not at all about my fiancée's well-being and told me that I could wait outside. Again again after sir, telling him 3 times But I didn't want to leave the room in my fiancé.Was sick he finally told me that I could stay in the room. I felt that this was very uncompassionate. And? Definitely. Wasn't the way that I wanted to be treated, especially not wanting to pay to get treated that following day. He told me that I wasn't allowed to. Book the room through a third party told me that the room was full price or I could stay somewhere. I left the office for a moment trying to walk it off and when I came back it. He told me that he didn't have any rooms available anymore. Though. I was willing to pay full price so that I didn't have to move my thingso even though it was 10 o'clock in the morning. And the parking lot was almost completely empty. He basically forced me to leave because I was getting a deal through a third party. I don't know what the rules are to this but. I think that he should be held. Accountable, oh, for treating me like I was a beggar. Or I was trying take something. That I didn't pay for it or something basicallee treated me like I didn't belong there or I was a bomb or something.

NO SOAP! Give me a break. The built-in liquid soap holders were empty, and the lobby person, though nice, was clueless.

Convenient

Booked king room but at check in I was given two double beds. No discount was offered