The check in iprocess is very slow. No service. We wanted to stay an additional night. Despite rooms being available according to booking .com , the hotel says they don't know how many rooms are available.. They don't seem to know what is going on.. The lLifts down work. .

Ok

Stayed in June 2025

It reeked of marijuana, many things were broken and unkept, staff was not helpful and short with all answers.

It was easy to get to off of 70.

Stayed in May 2025

The first night we didn't realize that the door didn't lock/ shut unless you slam it, room 106. Very unnerving when your door just pushes open after a long day. Luckily nothing was missing.We let the door slam after that.The rooms were dated, but it wasn't uncomfortable. The sink wouldn't turn off all of the way, it continued to drip (didn't make a sound though), it drove me nuts. The bathroom was in need of attention. The ceiling was gross, I was going to take a picture, but I got side tracked.

Location was very close to the convention center. The rooms were comfortable and there was a nice fridge in the room. Close to food as well.

Stayed in April 2025

Cobwebs in the room, vanity light not working. HVAC unit noisy. The pool closed with no explanation. Internet was subpar. The refrigerator wasn't plugged in and the cord was difficult for a handicapped person to reach to plug it in, same with the coffee maker, the cord was not plugged in and was too short to reach the intended plug. Had to be moved to use it. Remote was missing (they got another one quickly once I reported it) Only door available for entry was front door making parking difficult if you have trouble walking.

Bed was comfortable. Able to get early check-in without difficulty. Enough pillows and towels were available without having to ask. Close to many places with easy access to main roads and restaurants. Older property in desperate need of a make over.

Stayed in April 2025

The staff was unfriendly, 1 of the 2 rooms was not clean, and the smoke detector kept beeping all night. And there was a strange smell in both rooms. Overall would not Recommend this hotel.

It was an orella to have a good location for our needs

Stayed in March 2025

Facility is in need of repair, did not get the king suite I asked for due to having my pet with me. Had to request a different room from the one they assigned me due to vanity lighting not working and the heating unit was not working. Smelled like smoke.

Stayed in March 2025

The door didn’t lock with the regular lock and the chain lock was barely holding on. The light when you walked in, was above the sink and was very dim to no light. The shower in the bathroom was hard to turn on and off but they did have paper sign on the shower wall saying the shower is hard to adjust.

The lady that checked us in was quick and friendly. There was somehow a mixup with payments and they’re supposed to reimburse me for it.

Stayed in March 2025

Our room smelled like cigarettes smoke and there were burn marks all over the bathroom counters plus the room didn’t look nothing like the pictures I seen on line…the controls on the whirlpool tub were broken…the room needs updated back bc nothing has been taken care of and it wasn’t worth the money that we paid per night!!!!

That it was very close to our destination and right next to the Texas Roadhouse .

Stayed in March 2025

Only front door accessible, broken bathroom door, food on floor from previous people, no alarm clock, no blankets on bed. We came in late, so asked for a late check out and they charge by the hour! Refrigerator froze everything in the 7 hours we were there and microwave didn't work

It was near where I needed to be.

Stayed in October 2024

The room smelled like mildew had many stains and unsettling cracks or holes in walls, doors and floor. Left over food in the fridge and old moldy coffee filter in pot.

Quick, easy check in and check out.

Stayed in September 2024

Check in was difficult because I couldn't understand the staff very well and had to ask them to repeat themselves. The elevator had a broken up floor. The hallways were not very clean. The breakfast in the morning was not ready and we had to wait.

The location was excellent. The room itself was comfortable.

Stayed in September 2024

It was ok, just needs a little maintenance. The room was fine, it kinda felt damp which made the carpet feel sticky. Also only have Roku tv which made it too much work for us to be able to watch because we don’t have a Roku account.. regular cable or something would have been nice.

Location was great and Front desk staff was friendly, the bed was clean and comfortable also the room was a decent size

Stayed in August 2024

The first room they gave me was not cleaned at all and the door on the second room wasn't losing all the way that was annoying

The lady at the front desk was very helpful

Stayed in August 2024

Due to what seemed like staffing issues, when I went to the front desk to check in and check out there was no one at the desk. No bell or any way to contact someone. There was a line of three people waiting before we were able to get someone because the gentleman working was folding laundry, assumedly because there was no one else to do it. When we were helped, his job was made even harder by faulty equipment that puts more burden on employees and guests. The room itself was not nearly what I expected from the photos. Areas where paint is peeling off the walls, towels with obvious brown stains on them. Air ventilation in the bathroom was non existent as if the vent wasn't working properly. Patches on the bathroom walls that had been quickly patched with spackle. The door to the bathroom couldn't close because the door wasn't hanging straight. All of these things seem to be a symptom of a lack of care taken for the facility. The staff I spoke with were great in terms of taking care of what I needed. The problem seems to be with the overall management and upkeep of the facilities as a whole. If I only had to pay $65 instead of $115+, I wouldn't be complaining, but $115+ for rooms of that quality made me confident I would rather have spent more money at a better hotel.

The staff that I interacted with were super very helpful and accommodating. I felt bad for them as it seemed like the hotel is struggling with staffing issues.

Stayed in July 2024

At check in, front desk attendant ignored me. I had to call the hotel to get his attention. Also the towels were stained.

No fruit option

Stayed in April 2024

Damaged furniture. Terrible water pressure in shower.

Location and price

Stayed in April 2024

The back door by my room remained unlocked throughout the night to where anyone could’ve entered

It was around shopping stores and restaurants

Stayed in April 2024

Many needed repairs

Hotel was clean

Stayed in March 2024

Water stains in ceilings, lamps in room were nasty, indoor pool wasn't open as it stated, their breakfast buffet was make your own waffle or cereal. Juice and milk was even spoiled. Even had someone jiggle the door in the middle of the night. Pictures online look better than the actual hotel. Floor tiles were busted in the elevator and the entire place smelled of mildew.

Stayed in January 2024

The room wasn’t very clean that you could see dust behind the dresser and bed while we were trying to use the plugs. Very disappointed. Need updates.

The staff were very friendly.

Stayed in November 2023

the room was really gross black mold in the bathroom peeling paint. no clean towels and dirty towel left in the room. the refrigerator wasn’t cleaned out and had some rotten food in it. the bathtub felt like you were going to fall threw walls in the room were gross as well. smelt like smoke and dog.

it was ok

Stayed in November 2023

The room smelled like cigarettes. There were cig burns on the bathroom counters. The floors needed a GOOD vacuuming. Corners and under furniture (bed) was gross. The microwave and fridge needed to be wiped down. There were finger prints and smudges all over them. Just a half assed hurry up job of cleaning everything! They only left decaf coffee in the room. And it seems every hotel that offers breakfast cuts off at 9. When I'm on vacation I want to relax and sleep in....that's what vacations are for! Not rush to grab my free breakfast. Keep it out until check out time!!

The location. The room lay out. The pool was cute.

Stayed in August 2023

Breakfast. The juice machine did not work. The only hot option was waffles but they forgot to put the syrup out. Just FYI, the place next door where we usually book has a full breakfast set up with eggs, bacon, yogurt, juices and milk among other choices.

Location was prime decision for this booking. It was where we wanted to be.

Stayed in July 2023

Carpet wasn't real clean. The breakfast was very underwhelming.

Stayed in July 2023