828 East Shepherd Street, Charlotte, MI 48813, United States
#2 of 3 hotels in Charlotte
Guests' ChoiceBased on 188 hotel reviews
7.7Cleanliness
8.2
Comfort
8.5
Location
8.8
Facilities
7.7
Staff
9.0
Value for money
8.5
Free WiFi
6.3
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End of dialog contentReviewed: 26 August 2025
Dale
United StatesNo extras
Location
Stayed in June 2025
Reviewed: 18 August 2025
Daryl
United StatesA few more pasty or cereal options might have been nice. It took quite a long time for hot water to reach the shower, but we were in the very last room on the floor. Must not have the recirculating hot water system.
Great value, comfortable room, nice staff. Looks like an older facility that has been nicely updated. Decent but limited breakfast options, but expected for the price.
Stayed in August 2025
Reviewed: 4 August 2025
Jessica
United StatesThe cleaning staff. They were rude and lazy. I cleaned my bathroom after finding some...let's just say, they need to do better. I asked for a rag so I could clean and was asked what was wrong. I explained and showed pictures. Darlene and Jackie handled the situation but then the cleaning staff was rude afterward.
Darlene. She was so nice and helpful. The only decent person working there that I interacted with directly. The hotel being pet friendly was the reason I chose to stay at this location.
Stayed in August 2025
Reviewed: 25 July 2025
Susanne
United StatesNothing. There were some noisy guests with children up very late and very early yelling in the hall, but that’s not the hotels fault.
Clean, smelled nice. Conveniently located. Nice to have frig and microwave in room and 24 hour coffee in the lobby.
Stayed in July 2025
Reviewed: 19 July 2025
Ram
United Statesquiet, economical.
Stayed in July 2025
Reviewed: 27 June 2025
Kay
United Statesthe location and price were perfect for us as the trip was straight up and back for a granddaughter's birthday party
Stayed in June 2025
Reviewed: 9 June 2025
Amanda
United Stateseverything was clean, relatively quiet. everyone was friendly.
Stayed in June 2025
Reviewed: 8 May 2025
Robert
MexicoThey were able to accommodate my check-in time.
Stayed in May 2025
Reviewed: 24 March 2025
Melissa
United StatesThe temperature in the room. We had the temp set on 65 and the unit in the room kept kicking on and it was heat. We finally had to shut it off. Temp of the room was 77.
The location and the hotel was pretty quiet. The room was clean and staff was friendly
Stayed in March 2025
Reviewed: 24 February 2025
Karen
United StatesJust wish breakfast was served a little later than 9 am, but other than that, it is always a nice stay for us.
Clean, quiet, and comfortable, courteous staff who always fills our needs! Good selection of continental breakfast and great coffee!
Stayed in February 2025
Reviewed: 15 February 2025
Donald
United StatesThe fact that there was no way to cancel or change the date, even though I did not want to!
it was right off the highway and close to all I wanted
Stayed in February 2025
Reviewed: 25 October 2024
Jeff
CanadaEasy access from the highway. Great val7e for the money!
Stayed in August 2024
Reviewed: 7 October 2024
Richard
United StatesEverything was as it should be.
Friendly staff and excellent room.
Stayed in October 2024
Reviewed: 30 September 2024
Rosetta
United StatesI didn't like that there were no elevators. So having to carry luggage up and down a flight of stairs wasn't favorable. Also it didn't have an iron or ironing board but it was a very nice and clean hotel.
Staff was extremely friendly. The parking lot is large and very convenient and being clear of stragglers made us feel even safer. The hotel was very clean and welcoming.
Stayed in September 2024
Reviewed: 23 September 2024
James
United StatesUsing way too much disinfectant spray and made the whole hotel and rooms with a strong odor.
Being older is was clean and the staff was very friendly and helpful!
Stayed in September 2024
Reviewed: 15 September 2024
Emily
United StatesRoom was nice and cozy for a quick trip. Huge bonus with the breakfast, very good.
Stayed in September 2024
Reviewed: 11 September 2024
Catherine
United StatesThe room was not really accommodating for handicap people with portable chairs. Could not get him in bed on the side he liked.
Breakfast was good.
Stayed in September 2024
Reviewed: 1 September 2024
Jeff
CanadaVery clean property. Frank was welcoming. Nothing fancy, just a great place to put your head down for the night.!
Stayed in August 2024
Reviewed: 12 August 2024
Lynne
United StatesSomewhat dated
Location, the friendly staff, and definitely the cleanliness
Stayed in August 2024
Reviewed: 9 August 2024
Jennifer
CanadaThe only thing is we just happened to have a room that had a plumbing issue. We did not call management because we could take care of it on our own. We could see how maybe a guest staying in that room might not be as cool about it so when we filled out a survey and left it, we did mention the issue. We thought it was totally minor.
The management was courteous and friendly and eager to help. Genuinely interested in us. The housekeeping staff was eager to help us with extra towels without hesitation. We did not have breakfast there but the coffee was good and plentiful. It was quiet at night and we never had a worry about anything.
Stayed in August 2024
Reviewed: 26 June 2024
Lakefront
United StatesThe running toilet and tiny counter space in bathroom.
Very friendly and helpful staff. Room small but clean and comfortable. Ongoing issue with leaky toilet running constantly during our stay. I would stay again because the beds were so comfortable Some kind of grab bar needs to be installed by toilet/tub.
Stayed in June 2024
Reviewed: 20 May 2024
Gary
United StatesNothing that I can think of! Everything was as expected, and we well cared for during our stay.
Hotel was very well located just off the highway but it was very quiet! The room was clean and well cared for. Staff was informative and helpful for everything we needed. Certainly will stay again if in the neighborhood.
Stayed in April 2024
Reviewed: 3 March 2024
Karen
United StatesVery clean and comfortable, staff was friendly and very accommodating, coffee was excellent, good variety of bagels and muffins, fresh fruit and oatmeal, good value for a short stay.
Stayed in February 2024
Reviewed: 29 February 2024
Vera
United StatesThe only thing that could be improved was to maybe put a thinner curtain in front of our window in addition to the thick one. We were on the first floor and if the curtains were open, everyone can look inside, especially at night. Also, I know that this can't be helped but we did hear some dogs barking at night, but that can be expected when they allow dogs (that didn't bother us much though).
The room was clean, it was the perfect accommodation for the Nordic Fire Festival we attended as it was in walking distance. I loved that there was breakfast in the morning. They had coffee, tea, juices, bagels and a waffle maker, fruit and and the staff was very friendly.
Stayed in February 2024
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